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The Convent Hunter Valley
Ranked #11 of 15 Hotels in Pokolbin
Reviewed 22 August 2011

We bought our accommodation through a living social deal and was charged for a "Large and comfy queen size bed, extra deep bath and personal verandah". The bed was comfy but was only double and the verandah was shared with 2 other rooms. Only personal if you didn't walk past anyone elses room and they didnt walk past yours.Apart from that ,we had a most enjoyable stay.
The staff were friendly . The room was tcompact but clean and well kept . There was plunger coffee instead of instant. The surroundings were picturesque and the breakfast was superb! The evening canapes were a nice touch .
We had a fabulous meal at "Roberts" (the reason we booked to stay at the covent) which was within walking distance.

  • Stayed: August 2011, travelled as a couple
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Thank weekend-escapist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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226 - 232 of 255 reviews

Reviewed 19 August 2011

The building is amazing. It's a bit noisy with it's squeaky floors and ceeking doors but that just adds to it's charms. It's definitely worth paying a bit extra and getting a delux room. The view from the balcony is amazing and it's just a beautiful place.

  • Stayed: August 2011
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1  Thank Tjacques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2011

Serene, pretty, perfect place for a romantic getaway. Make sure you take the package & eat at Roberts restaurant.

  • Stayed: July 2011, travelled as a couple
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Thank Joian31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2011

The building is stunning and the restoration work is unique in the area. So it was lovely to be staying in an original restored buidling rather than a reproduction.
We booked in for the Romatic weekend package for my husbands birthday.

However the disappointined service started when we arrived and continued throughout the weekend. Firstly upon arrival we had to go hunting to find some who worked there which took 15 mins.
The social pre-dinner drinks lacked a sense of welcome and in fact when ordering a second drink it was frowned on.
The rooms require updating as they are very tired, with no working TV, music system or clock and moldy shower curtain.The beds are so uncomfortable, we both required chiropractic treatment the next day in Sydney. We also suggest you bring your own pillows as they are extremely lumpy - oh and we are both 40 and in good health! So goodness knows if you are older and not in good health.
The staff looked and behaved bored and unhelpful.
For the cost of the weekend I suggest go elsewhere.

Room Tip: Don't bother
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  • Stayed: May 2011, travelled as a couple
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4  Thank Matisse44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2011

So our weekend break came to a halt whilst staying at the Convent. It's an obvious review already...as we checked out a day early. I will be as frank as I can be.
We booked the Convent well in advance. The service over the phone was excellent. Sarah in guest services was exceptionally efficient and helped with pretty much everything we wanted to book for our stay from restaurants to massages. From a service perspective, we were impressed...which is rare these days if one has high standards.
The property excited us as we drove through the long driveway edged with beautiful trees and vineyard. In the far distance, the water fountain splashed about in front of the historical building we were about to encounter. First impression: pretty
We checked in and took our luggage up a creaking narrow stairwell. Note to future guests, "this is a guest house, it is not a hotel". The very lovely lady who checked us in offered to help with the luggage, but...we declined...that hardly felt appropriate as she was not...a man...nor built for heavy lifting.
So we walked into our room and instantly learnt that indeed we would be spending some very close moments together. The room was only big enough for a bed and a round table. There would be no walking around happening in this room. Tiny. With a shared long balcony with 2 other rooms who could walk past and see us making love if they chose to what with the only window opening out at the shared space. With thin walls, there were no secrets between the guests anyway. Also, there are no remote controls in the rooms for the tv. No. And no in room movies. And no room service. Not unless you want some toast and tea.
It was breakfast that sent us packing however. It was just boring with boring food selection. With a self serve coffee pod machine at which you had to line up like peasants for grain. Not good at all.
So, in summary, the Convent is bad. Service is great. Convent is bad. Location is terrific. This is more like visiting an old aunt's home who you dont like much.
My partner and I are old souls and adore the old world charm however this stay was not charming.
Sarah, with your exceptional service levels, you are fit for a 5 star establishment.

  • Stayed: April 2011
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5  Thank PDAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2011

Peppers Convent, which as the name implies was once home to an order of nuns. Apparently the building was transported over 300 miles from its original location to where it now stands, in the Pepper Tree Vineyard (no connection).
The building was in an ornate French Baroque style, and looked stunning in its setting with a very long straight gravel drive from the road, passing through vines, roses, and ornamental trees. The surrounding countryside was stunning, very Cotswold like but on a much larger scale. Our room was very comfortable with a huge balcony overlooking the grounds and vineyards.
The Convent is in a truly beautiful setting, and is within walking distance of the justly renowned Roberts restaurant. The breakfast room at the Convent looked pretty uninspiring, and the cost of the breakfast seemed outrageous, so we took our early morning refreshment at a very pleasant outdoor restaurant about 3 minutes drive down the road.
To summarise, the Convent is ideally situated for touring the Hunter Valley, it is an impressive building, with comfortable rooms, but it seems to lack any atmosphere. However, with so many alternatives on the doorstep this shouldn't really matter.

Stayed: November 2010, travelled as a couple
Thank ArthurWinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2010

Stayed for two nights end August travelling alone on business. Check-in quick and friendly, room itself (#16) comfortable with nice balconies for sitting in the sun catching up on paperwork. Evening drinks were a little pathetic, request for a refill of local white wine was met with a hardened stare and much mumbling. Still, serious drinkers will not be denied.
Dinner on both evenings was at Roberts, a short walk from the hotel. Fresh food well presented, overall very good.
Worst aspect of whole stay was breakfast. Dreary packaged cereals and preserves (whatever happened to the excellent produce available locally?) and absolutely dreadful eggs. OK, maybe not the eggs themselves, but the cooking.
Worth another visit next time? Probably not. Kudos though for adjusting a package rate to suit a solo traveler.

  • Stayed: August 2010, travelled on business
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Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Convent Hunter Valley

Address: 88 Halls Road, Pokolbin, New South Wales 2320, Australia (Formerly Peppers Convent, Hunter Valley)
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Pokolbin
Price Range: £141 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Convent Hunter Valley 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Escape to the famous Wine Country and enjoy luxury boutique hotel accommodation at The Convent Hunter Valley. Just 2.5 hours drive from Sydney CBD, The Convent is nestled within one of Australia’s premiere wine regions - Polkobin. Our unique location offers expansive acreage views of the glamorous boutique hotel - The Convent, Pepper Tree Winery and Circa 1876. All venues are located on the estate and surrounded by rich, produce filled kitchen gardens, creating a tranquil culinary treat pleasing to lovers of both food and wine. Whether you are planning a romantic getaway, a weekend with the girls or your mates, or a fun-filled family holiday, our intimate and boutique Hunter Valley hotel offers something for everyone. Unwind and enjoy renowned local wines at Pepper Tree Winery and share the passion for organic produce and farm to fork dining at our hatted restaurant at Circa 1876. Explore the Hunter Valleys with the whole family and sample the region’s many attractions. With an onsite function room, a spectacular backdrop and a relaxing atmosphere, The Convent is the ideal venue for weddings, corporate events and celebrations. ... more   less 
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Also Known As:
Peppers Convent, Hunter Valley Hotel Pokolbin
Peppers Convent Hunter Valley Pokolbin
The Convent Hunter Valley Greater Newcastle/Pokolbin, Australia

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