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“UnCONVENTional Stay”

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The Convent Hunter Valley
Ranked #10 of 15 Hotels in Pokolbin
Naples, Florida
Level 6 Contributor
611 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
“UnCONVENTional Stay”
Reviewed 10 November 2013

My husband and I stayed at the lovely, old converted convent for two nights. The staff was helpful in organizing a boutique wine tour and quickly delivered canapés and wine before dinner in the lounge area. The hotel is small and charming but not a upscale experience.

We had difficulty getting any Internet service unless we were in the lounge. Our room was number 3. It was located across from the breakfast room and beneath some very squeaky floorboards located above our room. We heard people's voices and movement in the lounge area and also above our room. The television station list of choices was extremely poor.

Though the drive to the property was lovely and the surrounding area interesting, Peppers Convent needs some TLC (Tender Loving Care) to make this traveler return.

Room Tip: The boutique wine tour with Margaret Wendt was wonderful.
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  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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247 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Francisco, California
Level 6 Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 31 October 2013

This is a charming, albeit a bit worn at the ears hotel. It used to be a convent, has a wonderful entrance coming down a long driveway with this fabulous old building in sight and it still has many of it's original beautiful features. Yes,the bathrooms might need some touching up but the ambience is quite lovely. Maybe it's leftover from the convent but I felt very peaceful there; esp. in the back garden. You are in wine country, so many wineries without long driving and near other restaurants. The staff was quite gracious and really took care of us. If we went back, I would not hesitate to stay here again.

  • Stayed November 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank SFLollyPopCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2013

The former convent was relocated to the site in the 1990s and is probably due for a refurb, particularly the bathrooms. Some lovely interior features and if you purchased the breakfast and evening canapé package, they were great. It was a good way, particularly in the evening, to meet people and find out about the different wineries and restaurants which abound in the Hunter Valley. We only paid for a "delux suite" and it was very small, too much furniture and nowhere to put suitcases. I had to relocate the ironing board to fit one suitcase in the cupboard. The verandah outside our room was shared by 3 other rooms and this was a bit disconcerting. Our view from the verandah was over the septic tank which is a shame as this could have been easily concealed with planting. The nearest restaurant "Roberts" is probably the most expensive in the Hunter Valley, but take your chances although we found it dreadfully inconsistent.

Room Tip: You need to pay for the most expensive room to get a "good" room, but you will probably st...
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level 5 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 September 2013

Had a wonderful stay, staff so welcoming , made you feel special ! Room was comfortable with a huge verandah to relax on . The building is a beutifull old convent converted to a hotel about 20 years ago and still has a lot of the original features. Breakfast was amazing in the sunny dining room and canapes with drinks before dinner a nice touch. Good location near lots of restaraunts and lovely gardens.We'll be back .

Room Tip: Upstairs , we were in 15
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank haroldAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 July 2013

My husband and myself spent a Saturday night recently at the Convent. It is so lovely driving down that long drive to see such a beautiful old house. The house is so old world and all the furnishings and rooms reflect this beautifully. Sure the rooms need a bit better cleaning and can be a bit shabby in part but after rall this is to be expected in such an old building. We were allocated Room 3 which is just off the dining room and downstairs. Even though I had requested an upstairs room which was confirmed upon booking I chose not to say anything to Reception as it all seemed so nice. On arrival the heating had been turned on for us as it was such a cold day, however the room was very very hot and very stuffy so we spent a lovely hour in the lounge area reading papers and relaxing by the fire place. Now for the cons - whatever you do if booking this accommodation do not allow yourself to be placed in Room 3. At 10pm that night we went to bed and were amazed at the noises coming from upstairs. The sounds of foot falls, dropped items, baths/showers being run and so on were incredibly loud and at one point we were expecting the ceiling to open up and the upstairs tenants to join us in our bed. It is very very loud! After about an hour this stopped and we went to sleep then wakened again at about 12 for another hour to the same repeat noises, then again at 5.30am and finally at 7.00am. It would appear there are 2 rooms above Room 3 and we were experiencing the noises of 2 rooms. I cannot stress how loud these noises were and this room should never be used to accommodate people for this reason. The beds were so comfortable but the next morning we were so tired from lack of sleep we ate breakfast and left. On our departure we mentioned this problem to Reception as a constructive criticism only and did say we would return but only if we had an upstairs room. The receptionist confirmed there was a couple we saw at breakfast in one of the rooms above , with a baby in a stroller. We realised some of the noises we heard all night was the stroller being wheeled above us on the creaky floors. Mentioned to the Receptionist that perhaps people with stroller would be better suited to downstairs as the upstairs floor could not cope with a stroller. The receptionist was very sympathetic and told us we would be contacted by management however 2 weeks later no one has bothered to contact us and for this reason we will never return. Unfortunately as we experienced such an uncomfortable night I have had too rate the service from management, vale and sleep quality very low.

Room Tip: Do not stay in Room 3 the guests in the 2 rooms upstairs will keep you awake all night with the crea...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank jessie13Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 July 2013 via mobile

My partner and I stayed there over a lovely weekend in July, we stayed in a Superior room (no 10) and we were fortunate enough to dine in the Tower restaurant - Nine.

First the negatives, after staying there several years ago for my sisters wedding I was well aware of it's rustic charms, older style, slightly run down but a lovely feel whilst expensive rooms etc. we turned down the driveway to see the building completely covered in scaffolding. I was shocked and annoyed that no one told us that the lovely building would look like a building site. I complained that no one had the foresight to notify me in advance, it looked horrible. The lady on the desk nicely offered a bottle of wine as an apology so I thought get over it..

Next, the room - rustic but clean - however our room looks over someone else's and basically had zero privacy if you wanted to open the blinds. No iPod dock, very old bathroom (shower curtain had mould at the bottom) , the bed (king size) had a hard board or beam in the middle (to join two single mattresses) so no sleeping in the middle, the pillows were old and flat.

Next, 7am Saturday morning we were awoken by and could feel the exhaust fan going downstairs in the kitchen - i thought the painters were using a compessor outside our window. Although my favourite part was listening to the occupants showering constantly in room 9 - sounded like rocks being thrown against the wall. Let's just say the insulation needs some work.

Now the positives - like I said its lovely rustic charm, old convent, period furniture and features and is reasonably unique in the hunter. The staff were very helpful and friendly and nothing was too much terrible. They booked us into the neighboring Tower - Nine restaurant and even arranged for us to be collected before dinner and driven back - although after 8 courses we walked home.

Our stay wasn't unpleasant, just very umpressive. My recommendation for money I wish i'd booked Into peppers manor house or even spent the extra for Tower.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Luxurylover_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nowra
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2013

Pros : very old lots of history --
the staff were attentive and very helpful --breakfast extensive winery and restaurant within walking distant
Cons : some dated decor in the rooms needs a good clean outside bed very uncomfortable no lift to upstairs room and no help given with the luggage

My husband booked a two night weekend stay for our anniversary
We had champagne delivered to the room on arrival which was nice
The room was large but really needed an upgrade -- the bathroom window was a bit rotten and there was a shower over the bath with a curtain . It was very clean with plenty of towels and bath robes and the usual shampoo etc
The balcony that our bedroom opened onto was shared an all sides which was not a problem as we were the only ones sitting out there -- the outdoor furniture was a bit mouldy and all the exterior windows needed a good clean -- it looked like a haunted house when we opened the curtains.
The staff were attentive and the communal areas were beautiful -- the furniture antique and atmosphere homely
The per dinner canapés and drink were a nice touch .
We were booked into Roberts restaurant located at the end of the drive which was nice -- the menu was varied and staff very friendly
There was also a winery within walking distance which we visited
On the Saturday night we had booked into the degustation meal at Tower
The accommodation at Tower was far superior to Peppers and the seven course meal was out of this world.-- a definite recommend.there was also complimentary transport from our accommodation
Whilst we enjoyed our visit we would probably try other accommodation in that area as it is ideally located

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ganda68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Convent Hunter Valley

Property: The Convent Hunter Valley
Address: 88 Halls Road, Pokolbin, New South Wales 2320, Australia (Formerly Peppers Convent, Hunter Valley)
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Pokolbin
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Convent Hunter Valley 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Escape to the famous Wine Country and enjoy luxury boutique hotel accommodation at The Convent Hunter Valley. Just 2.5 hours drive from Sydney CBD, The Convent is nestled within one of Australia's premiere wine regions - Polkobin. Our unique location offers expansive acreage views of the glamorous boutique hotel - The Convent, Pepper Tree Winery and Circa 1876. All venues are located on the estate and surrounded by rich, produce filled kitchen gardens, creating a tranquil culinary treat pleasing to lovers of both food and wine. Whether you are planning a romantic getaway, a weekend with the girls or your mates, or a fun-filled family holiday, our intimate and boutique Hunter Valley hotel offers something for everyone. Unwind and enjoy renowned local wines at Pepper Tree Winery and share the passion for organic produce and farm to fork dining at our hatted restaurant at Circa 1876. Explore the Hunter Valleys with the whole family and sample the region's many attractions. With an onsite function room, a spectacular backdrop and a relaxing atmosphere, The Convent is the ideal venue for weddings, corporate events and celebrations. ... more   less 
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Also Known As:
Peppers Convent, Hunter Valley Hotel Pokolbin
Peppers Convent Hunter Valley Pokolbin
The Convent Hunter Valley Greater Newcastle/Pokolbin, Australia

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