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“Wonderful!”

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Spicers Vineyards Estate
Ranked #1 of 15 Hotels in Pokolbin
Certificate of Excellence
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful!”
Reviewed 11 February 2014

Wanted three nights of luxury, excellent service, pampering, world class food and wine, relaxing location. All this a more was provided for @ Spicers from the moment of arrival to departure. Fabulous!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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855 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Reading, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2014

A very enjoyable stay with lovely pool area and privacy. Good facilities and in room provisions. Sadly the restaurant was closed when we visited which meant we had to drive. However recommendation was good and booked for us. Good local knowledge.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jws4lep11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
Reviewed 10 February 2014

My wife and I had a lovely weekend there. The room was generous and the bar fridge was free with champagne, beer, moscato etc. All mod cons and everything in working order. A light bulb in the bedside lamp was replaced before I could tell them that it had blown. The pool area is delightful and peaceful so we spent a lot of time there in the hot weather. It was close to all the wineries.

The restaurant deservers a special mention though. It was superb. Very generous, tasteful and well-balanced dishes without being too fussy. The Stapletons know what they are doing. Likewise the breakfasts were a delight. The ambience was perfect and, to boot, we had a mob of half a dozen kangaroos saunter past in the morning light to make us feel that all was right in the world.

Altogether a faultless and enjoyable weekend!

  • Stayed February 2014, travelled as a couple
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    • Cleanliness
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Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicersVineyards, Owner at Spicers Vineyards Estate, responded to this review, 11 February 2014
Peter - what a delightful review and so pleasing to hear we exceeded your expectations enough to want to return!

Thank you so much for taking the time to share your experience with other travelers and I promise to try to turn on the 'cue kangaroos' button again for your next visit! We look forward to welcoming you back again for your next visit to the Hunter Valley.

Warmest regards,
Belinda Stapleton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cessnock, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2014

I bought a wotif voucher for my son and his fiancee as an engagement and farewell gift as they were leaving the country the day after their stay. I was so disappointed that they stated that they felt like 2 nd class citizens. The king bed was actually 2 single beds moved together which made for an uncomfortable night's sleep. No farewell and thanks for staying after spending over $500 for a night with meals, in fact they felt the receptionist was happy to see them go. As they are newly engaged I was hoping that their stay would be a little bit of luxury for them. I will not be recommending Spicers to any of my friends, relations and clients when they come to stay in the Hunter Valley. Very overpriced.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gllaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicersVineyards, Owner at Spicers Vineyards Estate, responded to this review, 11 February 2014
Dear Gllaker,

Firstly we would like to thank you for taking the time to write a review on tripadvisor for your son's stay. We strongly encourage reviews on tripadvisor, the good and the bad, as it allows us to continue to focus on updating our offerings and always ensuring that customer service is our number one focus, so thank you for sharing.

We are at a loss to understand what we missed or did or didnt do to ensure your son's stay was memorable and as fabulous as the rest of our guests write about. It not being able to ascertain full details of which booking your sons was, we are a little confused with the wotif voucher you purchased for Spicers as this is not something we are familiar with, however our team are devastated to read we did not deliver the experience you were looking for. As a standard practise, when we are aware of guests celebrating special occasions as your son was, we go out of our way to acknowledge them and assist in making them even more special, and with the inclusions in our stays like the complimentary mini bar and evening cocktail, our guests regularly comment that they felt very spoilt by a team that cares very much.

We would love to know more about your sons booking so that we can identify which booking it was and just where we went wrong in meeting your expectations so that we may grow our guest experience. Please feel free to contact me anytime so that I can personally chat with you regarding the stay and how we may be able to spoil yourself sometime in the future. I can be reached on gm.vineyards@spicersgroup.com.au or 6574 7229

Yours in hospitality,
Belinda Stapleton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2014

We spent 2 nights at Spicers Vineyards in Hunter Valley in March 2013 and absolutely loved it. It's an easy and scenic drive if you're coming in from Sydney. We were welcomed with a complimentary bottle of wine (home grown of course) in our room, which was warm & cosy, beautifully decorated with a fireplace, Jacuzzi bathtub and a well-stocked mini bar. Service was decent - everyone was friendly, though if I wanted to be really picky, I felt reception could have a been a bit more helpful when we first arrived with directing us on where to drop off our bags and park the car. Nonetheless, the ambience at Spicers truly made up for it. The vineyard/garden grounds were absolutely stunning - made us feel like we were truly away from the hustle & bustle of the city life. Tons of good restaurants in the area (they are more than happy to give you a list of recommendations) including their well-renowned Restaurant Botanica. The estate is quiet and relaxing, and was everything we were looking for during the holiday! You can't go wrong with Spicers - an exquisite stay and we will definitely return!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank essquared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Tasmania, Australia
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 February 2014 via mobile

Rooms were beautiful. Breakfasts fantastic. Homemade quiche and pastries, fresh fruit and poached eggs. Pool lovely and relaxing. Staff were all great. Views over the vineyards and distant hills were amazing. Wonderful from the moment you arrive.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Jaime B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
6 reviews
Reviewed 4 February 2014

Just spent 4 days at spicers in the hunter valley and loved it. Have stayed previously at spicer tamarind and peak lodge and have to say this is my favourite. The service was second to none. Every staff member we came across were so welcoming and friendly and real. The rooms are excellent- everything you need in a warm and inviting way and loved the free minibar- perfect for afternoon drinks we thought- then they delivered a complimentary evening drink! Breakfast was so tasty- best quiche ever, beautiful fresh juice and as much tea or espresso coffee as wanted. We will be back to check out more wineries soon.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanman1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicersVineyards, Owner at Spicers Vineyards Estate, responded to this review, 11 February 2014
Dear Sanman1950

Sounds like you are becoming a 'Spicers Groupie'!! We just love all of the Spicers properties and that each and everyone offers a different experience and we love hearing about our guests trying them all out.

Thank you so much for your lovely review on both the guesthouse and Restaurant Botanica - we couldn't be happier with your enjoyment of your stay and hope to welcome you back again very soon.

Yours in hospitality,
Belinda Stapleton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Spicers Vineyards Estate

Property: Spicers Vineyards Estate
Address: 555 Hermitage Rd, Pokolbin, New South Wales 2320, Australia
Phone Number:
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Pokolbin
#1 Luxury Hotel in Pokolbin
#2 Romantic Hotel in Pokolbin
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Spicers Vineyards Estate 5*
Number of rooms: 12
Official Description (provided by the hotel):
Personal service & attention to detail in every way! A luxurious Guesthouse, Spicers Vineyards Estate is set amidst its own private vineyard. Every suite features king beds, lounge area, open fireplace, spa en-suite, flat screen TV with CD/DVD and IPod dock, whilst the property boasts gourmet dining experiences at onsite Restaurant Botanica, Salt water pool & spa, guest lounge & boardroom, free wireless broadband and every guest is greeted on arrival with complimentary wine. ... more   less 
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Also Known As:
Spicers Vineyards Estate Hotel Pokolbin
Vineyards Estate Pokolbin
Vineyards Estate Hotel Pokolbin
Spicers Vineyards Estate Greater Newcastle/Pokolbin, Australia

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