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“Nice spot in wine region”

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Hunter Valley Resort
Ranked #8 of 15 Hotels in Pokolbin
Certificate of Excellence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice spot in wine region”
Reviewed 4 November 2012 via mobile

Close to wineries and good outlook
Rooms are good and bed was comfortable
Only overnight but would return
Breakfast was a bit cold
Did not have time for much else but friends enjoyed their stay too
Best suited for couple no kids

  • Stayed October 2012
    • Value
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Helpful?
1 Thank ppaul4700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philiphele, Owner at Hunter Valley Resort, responded to this review, 27 December 2012
Thank you for your constructive feedback. Much appreciated. Look forward to welcoming you back to the Hunter!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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704 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
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English first
Brisbane, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2012

Unfortunately we agree with utopiablokeQld review. This was a rundown yet expensive place (wouldnt call it a resort). My husband and i are very easygoing, so we stayed the two nights we had booked in a two bedroom cottage, but prob should have moved on to the crown pl aza which was the same price! Things were very dated. Our cottage had everything we needed, just tired. We were expecting a kitchenette which we thought we could do some cooking in, however there were no cooking facilities other than a microwave. The restaurant was expensive and they overcooked my husbands steak but it was quite good food. Staff generally seemed bored. Wine prices at the cellar door were the most expensive we had seen in hunter valley, and a note on the bottom of their tasting sheet stated that it was expected that if we tasted, we had to purchase something! Havent ever seen that before! Wont ever go back or recommend it.

Room Tip: Dont bother
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  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philiphele, Owner at Hunter Valley Resort, responded to this review, 27 December 2012
Thank you for your constructive feedback. Much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
155 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 October 2012

Stayed for two nights after being given a Groupon voucher as a gift, enjoyed our stay and had no major issues with this resort at all.
As a few reviewers have pointed out the site is a little dated, if you are looking for a modern new facility then this is not the place for you, for us the rooms were big, clean and had everything we needed so had no problems at with the dated décor and older furnishings.
Hunter Rooms have tea/coffee facilities, reverse cycle air con, TV with DVD, mini fridge, hair dryer, one double bed and one single, table with three chairs, pretty much everything you need. Bathroom and room were both clean, and a good size. All staff we met were friendly and helpful. We did not eat at the resort, however did enjoy a drink in the sun at the Bluetongue café, the resort is in a great location to visit wineries, we took our own bikes to cycle around however Hunter resort did have bikes there to hire if needed. Overall while it does not have that wow factor that would make you rave about it and recommend it to everyone it is a good place to stay to explore the region, no major drawbacks and no problems and I certainly wouldn’t have any reservations about staying there again.

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank Tiztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coffs Harbour, Australia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 7 October 2012

First of all check previous reviews, as you will find they are either group bookings who expect scout camp style cabins and pay accordingly, then check that the reviewer actually has the name correct as I found a few were actually referring to the very swish Mercure Resort down the road! So dont be fooled!. We walked out virtually as soon as we arrived (after travelling all day) as the place was a disgusting run down shambles - more like a disused scout camp. They showed us our dank, dark and smelly room (Hunter Room) with sagging bed, old,stained linen and every piece of furniture scratched and paint missing, nothing even remotely resembled the photos on their website. We immediately asked for a better room and they admitted there were plenty of other room options (the place seemed deserted) and "Spa Cabins" , so we saw them too, the standard was the same only bigger. I asked how old this "Resort" was and was astonished to be told they didn't know! What a load of rubbish, I'm guessing at least 10-20 years, they just don't want to admit how rundown it has become. We got an immediate refund (the lady seemed very unconcerned, unappologetic and perhaps even used to doing it. She even suggested we try the place opposite, which we did and were astounded to find a beautiful place (Tuscany Winery Resort) charging exactly the same for a standard so far above what this place was offering. It was like chalk and cheese (see reviews there). Don't be fooled by the scam they are running here and go anywhere else. I even believe some of the better reviews may be have been written by this resort themselves (check if they have only ever done one review and then think twice???) as they are so very obviously not true. I wish i had taken photos to post here to verify what we saw. This place is a disgrace. It cannot possibly call itself a resort. The tourism award has nothing to do with the state of the rooms and cabins, only the cafe/brewery which, by the way, is not a free beer-tasting, actually you have to pay $15 for that.

  • Stayed October 2012, travelled with family
    • Value
    • Rooms
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Helpful?
4 Thank utopiablokeQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philiphele, Owner at Hunter Valley Resort, responded to this review, 27 December 2012
We are sorry we did not meet your expectations - however feel your review is a little harsh.
1. We do not post reviews on Tripadvisor - Tripadvisor have very clever metrics in place to ensure all reviews on their site are legitimate. We like constrictive feedback - it is what keeps us improving on how we operate our family business (Now in our 21st year)
2. All our beds were replaced at the begining of the year - so how you can say they were sagging when they are new, and you did not even sleep with us is interesting.
3. Our room furniture is solid rustic timber. It is meant to look like a cottage in the country, not a glitzy modern city apartment.
4. Yes - one does have to pay $15 for the beer tasting paddle of 6 premium Bluetongue beers, including a free middy of your favourite.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nadi, Fiji
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2012

We had such good fun while visiting the Hunter Valley Resort - we were a group of friends there for a birthday lunch - we really enjoyed the paddles of beer and ginger beer and the Rose with our lunch on a warm Sydney day was just delightful. Its location is also excellent for visiting other wineries in the area. The staff and management went out of their way to make our visit special and I will certainly return for a longer stay in the near future.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank denarau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philiphele, Owner at Hunter Valley Resort, responded to this review, 27 December 2012
Thank you for your great review. Much appreciated. Look forward to welcoming you back to the Hunter!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Terrigal, Australia
1 review
Reviewed 2 October 2012

My team really enjoyed the interaction of the making of the Rocky Road - and Ben and Nathan we fantastic in presenting and helping us in the process. It certainly helped set the mood for the rest of the of offsite evening / day.

  • Stayed September 2012, travelled on business
    • Value
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Helpful?
Thank Kirsty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 October 2012

This resort is a great place to stay with wonderful views over the Hunter Valley. It is wonderful for couples as well as families. You can experience wine and beer tasting as well as special candy making classes at the cooking school. It is a perfect base for other Hunter valley experiences like Cheese and chocolate tasting. You can also take day trips to Port Stephens from here, where you can enjoy dolphin watching tours and experience exhilarating sand-boarding!

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
Thank heavenlyguide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hunter Valley Resort

Property: Hunter Valley Resort
Address: corner Hermitage Road & Mistletoe Lane, Pokolbin, New South Wales 2320, Australia
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Pokolbin
#4 Spa Hotel in Pokolbin
#6 Family Hotel in Pokolbin
#7 Luxury Hotel in Pokolbin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hunter Valley Resort 4*
Number of rooms: 35
Official Description (provided by the hotel):
Everything you are looking for in the Hunter - all at the one resort...* Onsite daily vineyard tours at 9am* Hunter Wine Theatre daily at 11am and 2pm* Horse & carriage tour* Horse riding* Bluetongue Brewery Cafe * Hunter Valley Wine School * Fantastic food from our San Martino Restaurant * Board games, pool table, 3km walking/jogging track * Heavenly Hunter Massage Centre * Pool, tennis, heated spa, mountain bikes * Wonderful rooms featuring timber cathedral ceilings * Situated within our own 40 year old vineyards * Owned and operated by the Hele family * And within minutes of the resort... 3 championship golf courses including Cypress Lakes and The Vintage, The Hunter Valley Gardens, cafes, restaurants, hot air ballooning, cheese factories, a chocolate factory, antique stores, a whole shopping village, 3 pampering / massage businesses and over 140 wineries to visit! Or if you prefer, just sit back, relax and finish that book you have been promising to do... ... more   less 
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Also Known As:
Hunter Valley Hotel Pokolbin
Hunter Resort Pokolbin
Hunter Hotel Pokolbin
Hunter Valley Resort Greater Newcastle/Pokolbin, Australia

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