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“The Steakhouse”

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Mercure Resort Hunter Valley Gardens
Ranked #7 of 15 Hotels in Pokolbin
Reviewed 30 March 2014

Three of us for dinner Wednesday last. The Pumpkin Soup delicious. The steaks were not what was anticipated. The T-Bone was quite thin, fatty and VERY chewy. The 2 Tournedos - Eye Fillets were possibly the worst presentations of medium-rare beef we have EVER experienced. After the Chef sent the waiter out to our table to ask us "would we mind if he butterflied them to hasten the cooking process", I knew immediately we were in for trouble. We waited for 1.5 hours to get them (so much for the butterflying). One was past well done and like shoe leather, the other was medium on one end and bordering on well the other. The shoe leather steak was taken back to the kitchen, and when it re-appeared (finally) it was un-butterflied and how they both should have been presented originally. Who the hell was in charge in the kitchen? Having an International Chef in our family, we have some idea of how Fillet Steaks and T-bones should be selected and cooked, and it definitely was NOT done at the HV Steakhouse.

  • Stayed: March 2014, travelled with friends
    • Value
    • Service
1  Thank Helen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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474 - 480 of 934 reviews

Reviewed 28 March 2014

Have stayed at Mercure Resort Hunter Valley Gardens a number of times and it never disappoints! The restaurant is fantastic - great breakfasts too! Rooms are modern, well appointed and spacious. The staff are always pleasant, efficient and happy to help. Such a great location.

  • Stayed: March 2014, travelled with friends
    • Value
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Thank Alexandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

After several visits over the years, we are still finding fantastic things to do by being based here. Before it was when seeing world renowned artists like Blondie and The Pretenders. Last couple have been just to visit vineyards and The nearby HV Gardens. Still discovery little treasures, and there seems plenty more.
Staff are so friendly and nothing is a problem. Get there.

Stayed: March 2014, travelled with friends
Thank SBILLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

A great location to stay in Hunter Valley. It is a short walk to Hunter Valley Gardens and you will also receive a discounted ticket which is a bonus! Good and quiet place to stay with family or as a couple

Stayed: January 2014, travelled with family
1  Thank Grace A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank businesstraveller004
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this reviewResponded 13 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank mrwombat
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this reviewResponded 13 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank susie4749
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this reviewResponded 13 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Resort Hunter Valley Gardens

Address: Cnr Broke & McDonalds Roads, Pokolbin, New South Wales 2320, Australia
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Pokolbin
#4 Spa Hotel in Pokolbin
#6 Luxury Hotel in Pokolbin
Price Range: £95 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Resort Hunter Valley Gardens 4.5*
Number of rooms: 72
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Also Known As:
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin, Australia

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