After recently staying at Pokolbin Village for the Lovedale Long Lunch, we decided to have breakfast at Vittorio's as it was convenient. There were only 3 of us so we thought finding a table would be easy, however a large group had recently booked, so although the restaurant looked fairly empty we were left sitting a table set for 2. This was fine, we were given the appropriate cutlery and water glasses, and our drinks order was taken. We were then waiting a while before someone came to take our breakfast order. The order wasn't written down at the table, which is fine as long as a server remembers everything that was ordered...this wasn't the case. A friend ordered beans on toast and a side of mushrooms but the mushrooms never arrived. By the time our breakfast arrived though we were over waiting so didn't bother telling our waitress. We ordered before the large group that booked, yet they got their food before we did. Our breakfast took about 40 minutes to arrive, and when it did some parts of it were cold. I had ordered scrambled eggs as part of my breakfast and what I got was some kind of omelette scrapings piled on my toast.
We needed another place for breakfast on Sunday, and as the LLL was still taking place and we didn't know the area very well we thought we'd give Vittorio's another chance (maybe they had been overwhelmed on the Saturday?!)
What. A. Mistake.
Not only was the food a disappointment again, but our drinks took about 45 minutes to come. 2 coffees and a tea arrived AFTER we had FINISHED our breakfast.
The staff were so rude. When our breakfast arrived we asked for some water, as our other drinks hadn't arrived. I noticed the drink glasses on our tables had been used so when the waitress came back with the water jug, I let her know so she could get us some clean glasses. Instead she inspected the ones on our table and only replaced one.
There was no attempt made to keep us posted on where the drinks are, or even any apologies when they arrived.
Seriously, don't even bother going here.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.