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“Weekend for the wedding”

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Waters Edge Port Macquarie
Ranked #24 of 42 Hotels in Port Macquarie
Sydney, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Weekend for the wedding”
5 of 5 bubbles Reviewed 5 August 2014

I had stayed here approx 25 years ago when it was the country comfort motel.
We were pleasantly surprised when we booked in and upgraded to a waterfront room for just $10.00 extra. the rooms are good with a queen bed and a single bed and a small balcony overlooking the pool and the river.
The property has been refurbished and the buffet breakfast better value than in the larger more expensive hotels we have stayed in at Port Macquarie. Great location you can walk into town or visit the club almost next door.
Can recommend this hotel and will stay there on our next visit to Port.
Ken & Joan

Room Tip: Pay to upgrade for a riverview room
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 9 August 2014
Dear Ken M,

I was very pleased to read that you have thoroughly enjoyed your visits to our hotel, even though they were so far apart.

At Waters Edge, we strive on providing the best that our facilities have to offer and excellence in customer service.

Thank you again for choosing to stay with us and we look forward to welcoming you back on your next trip.

Kind Regards,

Mike Flanagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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359 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Elanora, Australia
Level Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Travelling north stopped at Port Macquarie to break the journey. Good location, easy walk into town for drinks and dinner. Had a room overlooking the canal, no traffic noise, very clean and good size room, bathroom is a little dated but very clean and roomy. This is an older motel but has been updated very well. Good facilities, dining room lovely pool area overlooking the canal. Will definitely stay her next time.

Room Tip: Ask for an off street room
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Audrey S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 9 August 2014
Dear Audrey SS,

Thank you for your wonderful review!

We are so pleased to hear you have enjoyed your stay with us and that our staff were very accommodating.

We do endeavour to make each & every one of our guests feel comfortable and at home, so we are very happy that you were given that feeling from our staff and our rooms.

We look forward to welcoming you back to Waters Edge on your next visit to Port Macquarie.

Kind Regards,

Mike Flanagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

I stayed here over night on our way home from Queensland , I found the staff very friendly and helpful, the room was comfortable and clean,with a nice view over looking the water. The meals in the dinning room was very good,
Waters Edge Country comfort will from now on be my over night stop.

Room Tip: Check room price out through Woif first than ring hotel.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank DiDee63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 4 August 2014
Dear DiDee63,

Thank you for your wonderful review!

We are so pleased to hear you have enjoyed your stay with us and that our staff were very accommodating, I will pass on your wonderful feedback to our Food & Beverage team as well.

We do endeavour to make each & every one of our guests feel comfortable and at home, so we are very happy that you were given that feeling from our staff and our rooms.

We hope to welcome you back to Waters Edge on your next visit to Port Macquarie.

Kind Regards,

Mike Flanagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

Lovely clean motel with great views. We arrived without a booking and reception was great. The room had a good view across the water, bed was comfy. It was only a short walk to shops and restaraunts. Would stay again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 4 August 2014
Dear Cathy B,

Thank you for your wonderful review!

We are so pleased to hear you have enjoyed your stay with us and that our staff were very accommodating, and the bed was comfy.

We do endeavour to make each & every one of our guests feel comfortable and at home, so we are very happy that you were given that feeling from our staff and our rooms.

We hope to welcome you back to Waters Edge on your next visit to Port Macquarie.

Kind Regards,

Mike Flanagan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
forster
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 17 July 2014

Checked in early this week after a busy business day found that I could hear the guests in the room next door through adjoining door. I was trying to work and very annoying. Staff found me another room which was excellent. The motel is looking very tired but adequate for the price.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank spiney2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 21 July 2014
HI Spiney2013

Thank you for your comments regarding your recent visit to Waters Edge Port Macquarie.

I'm Glad we were able to help with the room move.

The Hotel is looking at more reburbs in the coming months, as an ongoing improvement plan.

Kind Regards

Mike Flanagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
73 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 17 July 2014

Tired 2 storey motel. The inside looks tired. I'm so glad I stayed. Room is renovated but still has a merging of old and new, it's not amazing but it is comfortable and clean.
Buffet Breakfast is poor especially for the price, your better of having breakfast up the road somewhere because your close to shops.

BUT FORGET ABOUT ALL THAT ! If you get a room facing the water at the back you Wont care about everything else because the view from you balcony will make it all worth it.
Beautiful!

Room Tip: Water view
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Em B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 21 July 2014
HI Em B

Thank you for your comments regarding your recent visit to Waters Edge Port Macquarie I have to agree The Location and view is absolutely wonderful. The Housekeeping do a great job keeping this Hotel clean and in tiptop condition.

I have passed on your feed back about the breakfast to the head chef.

The Hotel is looking at more reburbs in the coming months, as an ongoing improvement plan.

King Regards

Mike Flanagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Macquarie, Australia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 10 July 2014 via mobile

Fantastic location by the river, 10 min walk west to Ports largest shopping centre and 10 mins east to Port CBD and during summer sitting oink garden looking over river and pool would be great.
Rooms are an okay size, but very dated, as is wifi service, free but only accessible in foyer, why bother offering it these days if only available in foyer?
Restaurant- Dinner, now yes one waitstaff was new and "in training", problem is there was little training for new member. Waiting 1&1/2hr for steak, then thought my meal was delivered to wrong table, I watched the other table eat from the plate, then notice it wasn't theirs, so after 10min notified both waitstaff, they took meal to kitchen, then 30sec later appeared and put meal in front of me, yes the same one the other patron picked at!!!
40 room nights a yr in Port, no longer here

Stayed June 2014, travelled on business
Helpful?
Thank 615StephenH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waters E, Manager at Waters Edge Port Macquarie, responded to this review, 18 July 2014
Hi Stephen,

It is so great to read how convenient your stay was, our location certainly is one of our best features. Along with value for money and our friendly staff, makes Waters Edge Port Macquarie a great place for business or leisure.

I do apologise that you waited so long for your meal. Training is a very important part of hospitality and this time it has failed, as the girl that was being trained up didn’t work out as she wasn’t suited for the position. I can say that she had panicked and hope it wasn’t noticed. But this is something that chefs wouldn't allow if they knew. Our head Chef is Nathan Smith is happy discuss this with you if you would like to contact him at the Hotel.
I would like to assure you that your feedback is crucial to the continual improvement of the hotel. As a valued guest we not only wish to meet your expectations, but exceed your expectations.

Once again, thank you for your feedback and for choosing Waters Edge Port Macquarie.

Kind Regards,

Mike Flanagan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waters Edge Port Macquarie

Property: Waters Edge Port Macquarie
Address: 1 Buller St, Port Macquarie, New South Wales 2444, Australia (Formerly Country Comfort Port Macquarie)
Region: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #24 of 42 Hotels in Port Macquarie
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Waters Edge Port Macquarie 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
Waters Edge Port Macquarie boasts 61 rooms on the picturesque Hastings River and is the only venue that is centrally located by foot between Settlement City and Port Central Shopping Centre's.Eat, Play and Stay at Port Macquarie – the majority of our rooms feature private balconies, water views, ensuite, Queen or King beds, one hour complimentary WiFi per day, Foxtel, free on-site parking, a la carte room service, guest laundry, newly remodelled swimming pool with children’s wading pool, playground and direct jetty and river access.You can either relax around the pool, enjoy the views of the Hastings River from Edge cafe or join us at On The Edge Waterfront Restaurant and bar enjoying some of the local cuisine of the Hastings Region. On The Edge, is the perfect setting for dining, with a fully cooked buffet breakfast and the bar open from 5pm to end your day in style or to provide the perfect start to a special evening. The refurbished conference and restaurant facilities can accommodate a board meeting for eight delegates, to a corporate cocktail function for 250, with packages to suit all budgets and requirements. All conference rooms feature air-conditioning, natural lighting, flexible room layouts and the latest technology including broadband access and wifi, combined with our packages guarantee a great working environment.If you are to stay, play, visit or relax we are here to make this your home away from home by providing a comfortable, intimate and welcoming setting on the Waters Edge of Port Macquarie ... more   less 
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