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“Very nice and comfortable rooms”

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Sails Resort Port Macquarie - by Rydges
Ranked #9 of 42 Hotels in Port Macquarie
Certificate of Excellence
Sydney, Australia
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Very nice and comfortable rooms”
Reviewed 5 June 2014

I've been there on various occasions for business trips and it never disappoints. The views from the rooms facing the wharf on Hastings river are obviously much better. And when I say much better I mean breathtaking! So make sure your room is not on the side of the car park :)
The Spinnaker's restaurant is absolutely beautiful, but a bit snooty and hideously expensive. Worth a try! My work was paying for the food, if I was paying I'd probably eat in town for better value.
It's unfortunate they do not have a fitness centre!

Room Tip: Ask for a room on the side of the wharf on Hastings river.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 11 June 2014
Thank you for your wonderful feedback regarding your stay. I was pleased to read that you enjoy the view and Spinnakers Restaurant. It was interesting to read your comments about the food prices. The restaurant recently updated its menu with a heavy seafood focus and mains averaging $30 a plate. Seafood prices fluctuate on a regular basis and we had to take this into account when designing the menu.
Thank you again for your feedback. I hope to see you again at Sails Resort Port Macquarie by Rydges soon.

Kind Regards
Michael Sharp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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536 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
  • English first
  • French first
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English first
Canberra, Australia
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 June 2014

First of all this hotel will be undergoing refurbishment in the coming months I believe. Having said that we were given a newly refurbed room upon arrival and based on that and the friendliness of the staff and the great meal we had that first night, we made a further booking for when we stopped on our homeward bound journey after travelling north. It is located just outside town but that makes it just a short walk to the town centre if that's what you want to do. However, just sitting on the little terrace with a glass of wine is a very nice way to end the day. It overlooks the marina and is quiet and peaceful. We ate on both occasions, at the hotel restaurant rather than walking in to town and had two really lovely meals. The room was spacious, clean and very comfortable. The staff were lovely. Found my missing watch, contacted me about it and verified my address before posting it to me. While there may be some parts of the hotel that look a little patchy and dated, hopefully after the refurb, it will all be freshened up, but the helpfulness and assistance of the staff alone make it a great little hotel.

Room Tip: Ask if a refurb room ia available. They are at the side of the hotel but you still get a lovely (par...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liverbird57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 5 June 2014
Thank you for your wonderful feedback regarding a recent stay at Sails Resort Port Macquarie by Rydges. I am so pleased that you enjoyed the style and set up of the new rooms which will soon be the style of all the rooms in the hotel. I was especially pleased however, about the staff contacting you regarding your watch. It is special as a Manager to know my staff pay such close attention to guests needs even after they have left the hotel.
Thank you again for your wonderful feedback. I hope to see you again at Sails Resort Port Macquarie.

Kind Regards
Michael Sharp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 May 2014

Arriving in the room,the mould on the fridge handle was disgusting as well as the side of the oven. Having a toddler which touches everything and puts her hands in her mouth, with the mould that is a serious health issue. The building needs to be knocked down and build new ones

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 22222222225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 5 June 2014
Thank you for your feedback. It is disappointing that you found mould in your room, but it seems, to me, a little extreme to demolish the building over it.
You may be pleased to know that the hotel is about to undergo a full refurbishment with all new room fittings and in room facilities. I hope we can welcome you back to Sails Resort by Rydges once the refurbishment works are complete

Kind Regards
Michael Sharp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mudgeeraba, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

Stayed for 1 night on our way back from Sydney. Room was dated but clean fresh and had everything you would expect from a Rydges property. The shops are right across the road as is the Panthers leagues club. My only gripe is if you had a lot of luggage it is quite difficult if you are on the 2nd floor as you have to unload, park your car outside and then lug your gear up a sort of spiral brick staircase. The staff seem to be a big light on and wouldn't of had time to help. Tip pay the little extra for the river views

Room Tip: Pay the extra and request the river view
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 5 June 2014
Thank you for taking the time to supply some feedback regarding your recent stay. I was pleased you enjoyed the hotels location and facilities. Thank you also for your constructive views on guests being able to get to the second floor. The hotel is about to undergo a full refurbishment with plans for a lift between the first and second floor.
Thank you again for your feedback. I hope to be able to welcome you back to Sails Resort Port Macquarie for a future stay.

Kind Regards
Michael Sharp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forster, Australia
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 May 2014

Great hotel in a prime location. Opposite major shopping centre, McDonalds and Panthers Club. Beautiful waterfront rooms overlooking marina and very quite. Free off street parking.
Restaurant a little expensive.

Room Tip: Ask for a room facing the marina or river.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 5 June 2014
Thank you for taking the time to review Sails Resort Port Macquarie. I am glad you enjoyed your stay and hope to see you again in the future.

Regards
Michael Sharp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2014 via mobile

We visited Sails Resort for two days and we are amazed with the Resort location, neat & clean room facilities with Marina view and very good friendly staffs. Even they accepted late checkout request. We will definitely like to stay again in our next trip.

Stayed May 2014, travelled with family
Helpful?
1 Thank Manish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 20 May 2014
Thank you for your wonderful review of Sails Resort Port Macquarie by Rydges. I am glad your stay was enjoyable and the hotel met your expectations. I look forward to welcoming you back to Sails Resort in the future.

Kind Regards
Michael Sharp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Labrador, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2014 via mobile

This is a pleasant hotel on the river next to the marina and opposite a shopping centre only a few minutes drive from the main street and beaches. The staff were friendly and the room clean with a comfortable bed.

We were impressed with the environmentally friendly approach of the hotel which offered $10 food and drink vouchers for each night you decline housekeeping services. They also had certified organic Sanctum bathroom products and organic crisps in the mini bar.

Our one problem with the hotel is that we couldn't connect to wifi (we were advised by staff that there was a problem with the router). It wasn't a big issue as we were only staying one night.

We would stay here again.

Stayed May 2014, travelled as a couple
Helpful?
Thank bjw1002014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review, 14 May 2014
Thank you for your positive feedback regarding your stay at Sails Resort Port Macquarie by Rydges. I was pleased you enjoyed the hotels location and in room services. Rydges is proud to do all it can to protect our environment and sometimes the little things make the biggest difference.
It's a shame you were unable to connect to the Rydges Free WIFI service with the router being out. I have trained the front office staff on how to reset the router should the issue arise again.
Thank you again for your feedback. I look forward to welcoming you back to Sails Resort for a future stay.

Kind Regards
Michael Sharp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sails Resort Port Macquarie - by Rydges

Property: Sails Resort Port Macquarie - by Rydges
Address: 20 Park St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Amenities:
Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
#4 Spa Hotel in Port Macquarie
#6 Business Hotel in Port Macquarie
#8 Luxury Hotel in Port Macquarie
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sails Resort Port Macquarie - by Rydges 4.5*
Number of rooms: 83
Official Description (provided by the hotel):
Sails Resort Port Macquarie by Rydges on Pelican Bay - Port Macquarie's only absolute waterfront resort. Whether you're travelling for work or play we will endeavour to make your stay relaxed and comfortable. Enjoy the relaxed, tranquil setting and experience the highest level of service and leisure facilities, now with Free Unlimited Wi-Fi. Our Port Macquarie Hotel has 83 fully appointed rooms provide room service and 24 hour reception for our guests.Conveniently located a few minutes from the CBD. Sails Resort Port Macquarie by Rydges Hotel provides easy access to the Glasshouse entertainment venue, main beach, shops, restaurants, bars and night spots. Sails Resort Port Macquarie by Rydges is a unique venue providing professional conference facilities in tranquil surroundings. Every conference, meeting and event is tailored to suit your need. Our Port Macquarie Hotel offers 6 versatile meeting rooms, catering for up to 150 delegates. Our experienced team will personally manage your event from the initial enquiry through to the successful completion. Sails Resort Port Macquarie by Rydges is half a day's drive north from Sydney and three hours from Newcastle. Port Macquarie is serviced by multiple daily flights from Sydney and Brisbane. Travelling by car from Sydney, follow the Pacific Highway and take the Port Macquarie exit turning right onto Hastings River Drive. Follow this road until you reach a roundabout and turn left into Park Street. Complimentary parking is available in the resort's off-street private car park. ... more   less 
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Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie

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