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“The Observatory”

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Mantra The Observatory
Ranked #5 of 42 Hotels in Port Macquarie
Certificate of Excellence
GreenLeadersGold level
Reviewed 12 August 2014

The Observatory in Port Macquarie was very good value. We had a self-contained one-bedroomed apartment on the 5th Floor. It was very quiet, comfortable and well maintained. The apartment was well equipped for eating in, there is plenty of space and comfortable sofas. Downstairs is an indoor pool and gym, and also a great café for coffee & light lunches...just outside the building. There is a very nice fish restaurant next to the café...lovely to have some eating options so close to our unit. From the Observatory we could walk across the road and follow a scenic path along the sea to town. Alternatively there is a walking track that follows the coastline along to Flynn's beach and beyond. We stopped off at Flynn's beach and had coffee at a great little bookshop nearby.

Room Tip: The units looking over the ocean are lovely. However, this time we stayed in a unit overlooking the...
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Gerrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 20 August 2014

Thank you for your 5 Star review!

Sounds like you had a great time, enjoying the restaurants on-site and the coastal walk close by.

We look forward to welcoming you to The Observatory on your next visit.

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996 - 1,002 of 1,537 reviews

Reviewed 7 August 2014

We had a suite with ocean view balcony on a recent stay at the Observatory in Port Macquarie. Comfortable, beautifully presented, clean and spacious. The balcony had seating for four so we could entertain friends who were there at the same time and the views were to die for! So well located and underground parking for convenience.
Staff were very friendly and helpful, it was important to them that we were happy with out stay.
If I have one minor complaint it is that we would have like a little more in the way of basic catering equipment (microwave and toaster for example). However they do have self catering apartments too so if this is very important to you then go for that option.

Room Tip: Try for a high floor (to get the views)
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Magus25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 20 August 2014

Thank you for your 5 Star review!

It's great to hear you enjoyed your stay with us and loved the ocean view from your balcony.

We hope to see you again.

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Reviewed 7 August 2014

We really enjoyed our stay at the Observatory the staff on the desk were wonderful. The rooms were very nice and the room was always clean and welcoming .We would encourage anyone wanting to stay there to do so.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 20 August 2014

Thank you for your 5 Star review!

It's great to hear you enjoyed your stay with us and you were happy with the room and all aspects of your stay.

We hope to see you again.

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Reviewed 6 August 2014

We had a great stay from start to finish. Got an SMS from reception saying our room was ready early. Friendly and efficient staff when we checked-in. Room was spacious, clean and comfortable. Hotel has very good facilities and excellent location opposite town beach and coast walk. Easy access to all town facilities. Great place for a short break. Free Wi-Fi and undercover parking is appreciated. Small complaint is that rooms don't have great lighting. Could also do with an extra comfortable chair - only 1 in room.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank RogerYandle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 25 August 2014

Thank you for your lovely feedback about your stay.

We are please that you enjoyed your room, the view and found the staff very helpful.

We look forward to welcoming you next time.

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Reviewed 6 August 2014

We stayed overnight at The Observatory in a hotel room and were impressed by all aspects of our stay. Easy check- in, great rooms with the enclosed balcony making the hotel room seem spacious and offering nice views over the beach and helpful directions to everything we needed. We enjoyed great meals at the restaurant and cafe on site. We would definitely stay again.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank christine_mcmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 20 August 2014

Thank you for your 5 Star review!

It sounds like you had a fantastic time in Port Macquarie.

It's great to hear you enjoyed your stay with us and loved the ocean views and the service from our staff.

We hope to see you again.

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Reviewed 5 August 2014

We stayed here for three nights on a package that we bought on deal.com.au and the package and the hotel certainly exceeded expectations. On check in, the staff were friendly and helpful and explained our package details clearly. The hotel is located in a fantastic spot close to the beach although about a 15 walk out of the main part of town. The room was made bigger by the fact that you have a louvre enclosed balcony at the front that the doors can be left open to.
The room was clean if fairly plain in decor.
The cafe and bar/restaurants staff were all very friendly and the food at the cafe was wonderful. We actually ate their all three mornings.
Wonderful spot to stay especially if you want to start your day with exercising on the beach.
The only drawback is that the foyer doors between each two rooms are noisy so if others are leaving early in the morning, your sleep will be disturbed.
Would definitely make this my hotel of choice in Port Macquarie.

Room Tip: Choose a beach view room.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jodie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 26 August 2014

Thank you for your great review. We are pleased to hear you really enjoyed the 3 night Luxury Escapes package that you booked through Deals. It does offer a great value package and gives you the opportunity to try out some of Port's best attractions.

Thank you for your feedback on the doors, we do have a solution and are getting them adjusted to be quieter on closing.

Thanks again for taking the time to leave a detailed review and we look forward to welcoming you on your next visit to Port Macquarie.

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Reviewed 5 August 2014

I booked the accommodation for three nights as a package deal thru Luxury Escapes. I cannot speak more highly of the accommodation and the service from the staff in reception. The hotel could not control the weather(Cold and windy) but we had a great time. I spent my holidays (1944) on this site before the Hotel was built. My mum and grandmother holidayed here during the war in the Holiday flats.
I would recommend to any one who wants a few days away this is the place to stay and is close to shops and beaches.

Room Tip: Make sure you get a room above the 4th Floor to get a view
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey B, General Manager at Mantra The Observatory, responded to this reviewResponded 20 August 2014

Thank you for your 5 Star review!

It sounds like you had a great time in Port Macquarie and enjoyed your Luxury Escapes Package. Sorry we couldn't turn on the weather for you though!

It's amazing to hear you were in Port Macquarie at the same site in 1944!!

Thanks for taking the time to leave a review, we hope to see you again next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra The Observatory

Address: 40 William St, Port Macquarie, New South Wales 2444, Australia (Formerly The Observatory)
Region: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Port Macquarie
#1 Romantic Hotel in Port Macquarie
#2 Business Hotel in Port Macquarie
#2 On the Beach Hotel in Port Macquarie
#2 Top resorts Hotel in Port Macquarie
#4 Luxury Hotel in Port Macquarie
Price Range: £102 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra The Observatory 4.5*
Number of rooms: 81
Official Description (provided by the hotel):
Mantra The Observatory offers seaside accommodation in the heart of Port Macquarie. Located directly across from the beach, this contemporary hotel boasts spectacular views over the ocean, river and hinterland, and provides close proximity to many of the areas natural attractions. Secure onsite car parking with an electric car charging station is complimentary for all guests along with free in-room wireless Internet access. Accommodation is modern and spacious with the choice of the Hotel Room, One, Two or Three Bedroom Apartment, and the Three Bedroom Penthouse. Apartments boast private balconies, air-conditioning, fully equipped kitchen and laundry facilities, and large TVs with Foxtel channels. ... more   less 
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Also Known As:
The Observatory Hotel Port Macquarie
Observatory Hotel Port Macquarie
Observatory Resort Port Macquarie

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