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“Relaxing and good value” 4 of 5 bubbles
Review of Macquarie Waters Hotel & Apartments

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Macquarie Waters Hotel & Apartments
Ranked #2 of 42 Hotels in Port Macquarie
Certificate of Excellence
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Relaxing and good value”
4 of 5 bubbles Reviewed 4 November 2013

2nd time staying here (1st in 2011). Apartments are a nice size, very clean and allow you to relax without feeling cramped up like a small hotel room. Fully functional kitchen gives you the option of not having to eat out all the time. Close to town centre and everything is in walking distance. Value for money and would stay again. Only negative was that the fridge was quite noisy probably due to the build up of ice and badly needing a defrost.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hoss70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 5 November 2013
Thank you for coming back and experiencing Macquarie Waters for a second visit. We are so pleased you had a great, relaxing stay and look forward to your third stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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627 reviews from our community

Traveller rating
    404
    193
    21
    5
    4
See reviews for
121
318
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61
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sydney, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed 31 October 2013

We travel to Port Macquarie for Xmas every year. Last year we swapped from our usual place on Flynn's beach which we love to stay for Macquarie Waters. Our teenage kids loved the location as they could walk to the shops etc. I phoned to request the same room which is still available but they have decided not to book the 2 bedroom on its own this year but you have to book the dual key which consists of the two bedroom and a motel room together. No regard for return guests. I must say not looking after return guests is a big no no in this business. I know as my family have been involved in this industry for a long, long time.

  • Stayed December 2012, travelled with family
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron Bay, Australia
Level Contributor
156 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

We stayed here on our way to Sydney from Byron Bay. Excellent reviews on TripAdvisor made us stay here. Rooms are clean and spacious with free internet. Nice restaurant on the ground floor and handy to to the rest of town.

Stayed October 2013, travelled as a couple
Helpful?
Thank RobertKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 29 October 2013
Thank you for choosing to stay at Macquarie Waters on your way to Sydney and we are so thrilled you enjoyed your stay. We look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blaxland, Australia
Level Contributor
142 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

We were welcomed with cheery hospitality, ensuring that we knew everything we needed to know and were comfortable. The unit was well maintained and meticulously cleaned. A great location, central to the Port Macquarie CBD and only a short walk to the beach and river walk.

Room Tip: Better views from higher levels.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter0457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 29 October 2013
What a great review, thank you! We appreciate the feedback about your recent stay and are pleased you received great hospitality from the staff throughout your stay. We hope to see you again soon at Macquarie Waters!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 27 October 2013

I often come down to port Macquarie from Brisbane and I recommend staying here! I've tried almost every hotel/apartment in port and mac waters is by far my favourite. Always have a good stay while I'm there, gorgeous rooms and lovely staff. 10/10!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paigemcgowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 29 October 2013
Thank you for your great review and 10/10 score for your experiences at Macquarie Waters. We are so thrilled that you continue to stay with us each time you are visiting Port Macquarie and appreciate your repeat business. See you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 24 October 2013

This was a very pleasant and convenient place to stay - centrally located and easy walk to shops and restaurants.
Rooms were well appointed and pristine, and the reception staff member was friendly and very helpful.
I really enjoyed this hotel.
However.....I was so very disappointed by Centre Café - all I wanted was a quick and simple breakfast - waiting times to be served were extensive, waiting times for just toast was extensive, and service was generally poor and not very friendly.
Whilst I'd highly recommend the accommodation, in future I'll visit one of the many local cafes for breakfast.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JanL4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 25 October 2013
Thank you for your review and your great comments about your experience at Macquarie Waters. We are pleased you enjoyed your stay at the hotel and your experience with the rooms, cleanliness and staff. We take on all feedback very seriously and in order to continually improve our products, we would like to find out what day you spent time in our onsite restaurant the Corner for Breakfast. If you could email sarah@mwaters.com.au so we can follow this up in further detail, that would be appreciated. Thanks again for your review and choosing to stay at Macquarie Waters for your work trip to Port Macquarie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mid North Coast NSW
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 9 October 2013

Stayed 8th and 9th October 2013 at Macquarie Waters, very helpful pleasant staff, lovely clean room and comfortable bed. Just one small hiccup for which I was recompensed by the Manageress, would return.

Room Tip: Room 410 had nice view of the beach and sea from the balcony
See more room tips
  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hollygolightly71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 23 October 2013
Thank you for your review and great feedback about the staff, cleanliness and comfort of your stay. We are pleased you enjoyed your 2 days with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macquarie Waters Hotel & Apartments

Property: Macquarie Waters Hotel & Apartments
Address: 11 Clarence St, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Region: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Port Macquarie
#2 Luxury Hotel in Port Macquarie
#3 Romantic Hotel in Port Macquarie
#4 Family Hotel in Port Macquarie
#10 Business Hotel in Port Macquarie
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Macquarie Waters Hotel & Apartments 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
Macquarie Waters is a multi-award winning 4.5 star boutique apartment hotel conveniently located in the heart of Port Macquarie & just a short stroll to the waterfront, beaches and shopping. Choose from stylish hotel rooms or 1, 2 & 3 bedroom self-contained apartments - spa and ocean view rooms are available. Perfect for corporate and leisure travellers, all rooms feature large TVs with 80+ Foxtel channels and FREE Wi-Fi. Experience our friendly, professional service and FREE secure car parking. Relax in the heated outdoor pool & spa or hot tub on the roof deck with water views. During the warmer months we also screen movies by the pool! Eat at our popular restaurant, The Corner open daily from 7am for casual dining (closed Sunday from 3pm) or enjoy FREE room service delivery. 2015 Sydney Morning Herald Good Food Guide & 2014 Gourmet Traveller 1 Glass Award. Proud winners of the 2014 NSW Tourism Awards - Gold for Deluxe Accommodation and 2014 Australian Tourism Awards - Bronze for Deluxe Accommodation. ... more   less 
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Also Known As:
Macquarie Waters Hotel Apartments
Macquarie Waters Motel Apartments

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