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“Great Hotel”

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Macquarie Waters Hotel & Apartments
Ranked #2 of 42 Hotels in Port Macquarie
Certificate of Excellence
Sydney
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Hotel”
Reviewed 15 March 2014

This is a great value hotel - close to the beach, restaurants and entertainment. The reception is friendly, rooms are comfortable and pool and spa area are lovely. We've stayed here a few times, and this is the first time we've got a view - nice, as are the balconies. Also, LOVE the restaurant - excellent menu.

Room Tip: Rooms on the beach side area also a little warmer - great for winter, but maybe a bit hot in January...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tandah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 15 March 2014
Thank you for your review and your return stays with us. We are so thrilled you have a hotel that is perfectly suited to you. We look forward to your return visit!
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669 reviews from our community

Traveller rating
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    206
    22
    5
    4
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127
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67
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
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English first
Brisbane
Level 5 Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 10 March 2014

Have just spent 3 days in a one bedroom spa apartment. The aprtment is well appointed and clean.
From the balconey (we were on the fifth floor) you get views north up the beach.
The cafe (restaurant) downstairs does a great breakfast and coffee.
The apartments are well located only two blocks from many other places to eat and shop.
Would recommned this apartment to anyone.
The staff should also be complimented. Sarah, the manager was easy to deal with. She recommended a local hairdresser for my wife as we attending a wedding. I have already received an email from her thanking us for staying with them, now that would be a first. The other staff we spoke to all were all very helpful and friendly.
Would have given it a 5 but had just stayed at an amazing apartment in another town. Maybe this is not fair, but this was a great room.

Room Tip: Ask for a high floor room with a view.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandybillc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 11 March 2014
We cannot thank you enough for your fantastic review and great comments about your stay. We are thrilled every aspect of your stay at Macquarie Waters was enjoyable and that the team were able to assist with recommendations on local businesses. We look forward to your return visit with us.
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Canberra, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 March 2014 via mobile

Had high expectations. Reception nice. Room very good. it was raining so could not use pool or rooftop area. View from was disappointing. Overall good value. would come back again but would ask for better view.

Stayed March 2014, travelled with family
Helpful?
Thank Angus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 4 March 2014
Thank you for your review and feedback about your stay. We look forward to your return visit with us and hope the weather is better for that visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 6 Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 28 February 2014

We have stayed here quite a few times over the past few years. Usually I am quite happy but this time I was disappointed. You are never quite sure what kind of room you are going to get. We had a spa view room the first time and even though you can sit in the spa and look out the window I do like my privacy in a bathroom and do not want to get changed in the cramped shower area. There was also no where to put your clothes or toiletries. The room on the return trip needed a good spring clean and maintenance. The chairs and lounge were stained. Apparently we were upgraded as it was two bedroomed. I know why,no one else wanted it. The t.v in the bedroom didn't work and the bed was extremely uncomfortable with a mattress that you rolled into the middle and into your partner. I had a terrible nights sleep.It was also extremely noisy with the garbage truck and general road noise all night and birds etc. You had to leave the windows open in the bedroom as there was no air conditioner in there. Only a noisy fan. Macquarie Waters please maintain your rooms and check them for cleanliness. Usually I am happy with the good location of this hotel, the friendly staff ,secure car parking and 5 star restaurant. Sorry,not this time.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xena100bc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 4 March 2014
Thank you for your review and comments about your stay. We are spending time looking into the issues raised in your review for both rooms you stayed in. We pride ourselves on ensuring the highest level of product and cleanliness and apologise it was not this way for this stay. We have different room types at Macquarie Waters to offer different needs and we encourage our regular guests to let us know their preference of room type so we can best meet their needs when staying with us so frequently. We look forward to your next visit with us.
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Cheltenham, United Kingdom
Level 6 Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 23 February 2014

We booked a room here for one night as we travelled north up NSW and found it a very pleasant experience. The room itself overlooked the street rather than the water (it was all they had on this Friday night) but it was fine, with a very comfortable large double bed and crisp clean linen. The bathroom was modern, with an excellent shower and we liked the little touch of a carton of milk in the fridge on arrival. The hotel is right in the middle of town and there are plenty of restaurants and bars within easy walking distance. A secure underground car park with direct lift access to the rooms was also very welcome.
If our schedule had permitted, we would have liked to stay here for longer, as Port Macquarie itself has much to commend it and this hotel certainly does the town proud.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 24 February 2014
Thank you for your great review and feedback about your nights stay at Macquarie Waters. We are so thrilled you enjoyed your time her and hope next time you can stay in Port Macquarie for a few days and spend time exploring the region.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
200 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 21 February 2014

Nice friendly hotel with easy parking in prime location in this attractive coastal town in Northern New South Wales. I stayed only one night as a stopping off point going northward. My room was comfortable and included a spa bath, which was nice. However, I was amused to find a note attached to the shower cubicle that asked one to take short showers in the interests of water conservation!

My stay was very pleasant. It has a restaurant attached to the hotel and this establishment is very close to beaches, fantastic coastal scenery and the shops and restaurants. An ideal place to stay in Port Macquarie.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 23 February 2014
Thank you for your review and staying with us for your journey North. We are thrilled you enjoyed your stay and time in Port Macquarie and hope to see you return when you are next traveling on the coast. Enjoy the remainder of your time in Australia!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns
Level 5 Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 February 2014 via mobile

Stayed here one night on a drive from Brisbane to Sydney. Hotel is clean, modern and well located in the city overlooking the sea. There is a Pool and underground parking. Not much noise given location and there is a nice cafe is attached to the hotel. Would stay here again.

Stayed February 2014, travelled with friends
Helpful?
Thank Paul1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, Manager at Macquarie Waters Hotel & Apartments, responded to this review, 17 February 2014
We appreciate your review and feedback about your recent stay. We hope to see you when next travelling to Port Macquarie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macquarie Waters Hotel & Apartments

Property: Macquarie Waters Hotel & Apartments
Address: 11 Clarence St, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Region: Australia > New South Wales > Port Macquarie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Port Macquarie
#2 Luxury Hotel in Port Macquarie
#3 Romantic Hotel in Port Macquarie
#4 Family Hotel in Port Macquarie
#4 Best Value Hotel in Port Macquarie
#10 Business Hotel in Port Macquarie
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Macquarie Waters Hotel & Apartments 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
Macquarie Waters is a multi-award winning 4.5 star boutique apartment hotel conveniently located in the heart of Port Macquarie & just a short stroll to the waterfront, beaches and shopping. Choose from stylish hotel rooms or 1, 2 & 3 bedroom self-contained apartments - spa and ocean view rooms are available. Perfect for corporate and leisure travellers, all rooms feature large TVs with 80+ Foxtel channels and FREE Wi-Fi. Experience our friendly, professional service and FREE secure car parking. Relax in the heated outdoor pool & spa or hot tub on the roof deck with water views. During the warmer months we also screen movies by the pool! Eat at our popular restaurant, The Corner open daily from 7am for casual dining (closed Sunday from 3pm) or enjoy FREE room service delivery. 2015 Sydney Morning Herald Good Food Guide & 2014 Gourmet Traveller 1 Glass Award. Proud winners of the 2014 NSW Tourism Awards - Gold for Deluxe Accommodation and 2014 Australian Tourism Awards - Bronze for Deluxe Accommodation. ... more   less 
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Also Known As:
Macquarie Waters Hotel Apartments
Macquarie Waters Motel Apartments

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