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themitchells11
Sydney, Australia

What a great upgrade of the entry and dining area

4.0 of 5 bubblesReviewed 4 May 2017
I was pleasantly surprised at the finish of the refurbishment that was carried out recently at this hotel. Along with the great new look I found there procedures for checking in and out were extremely efficient as well. All in all I left quite impressed.
Date of stay: April 2017
Room Tip: I found the room facing the highway pretty quiet so no real concerns
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this review
Responded 8 May 2017
That is exactly how we want you to feel - impressed! Thank you for staying with us at The Powerhouse & for your sharing your wonderful review. We really appreciate your views on our extensive redevelopment of the foyer, reception & Workshop Kitchen. We do hope you will visit us again soon!

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 May 2017

I had not held a function here before and I am pleased to see my experience was excellent! From my first enquiry, Suzie Hamilton, Events Manager, was friendly, helpful and accommodating in putting together a package to meet my brief.
The evening before she stepped me through the room and all the facilities to ensure. I was comfortable with everything. The room was setup perfectly with everything I need and then some. I would highly recommend Suzie, her team and The Powerhouse for any function and will certainly be using this venue again.

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank judychilcott
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 3 May 2017

Your recommendation means a great deal - our fantastic staff work tirelessly to ensure your satisfaction & the ultimate success of your function. Thank you for the amazing feedback about our Events Manager Suzie - she is definitely everything you described & more! We are thrilled you will be returning to The Powerhouse for your next corporate event - our new function rooms, high standard of catering, personalised service & convenient parking certainly make it an easy decision.

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Reviewed 1 May 2017

We held our annual training day here again this year, the 9th year in a row. Again we couldn't fault the service, friendliness of staff, the food and overall venue. Everything arrived on time as requested. Suzie, Di, Karen, Dane and all the staff looked after us extremely well as they always do and nothing was too much trouble. The recent conference room, restaurant and bar refurbishments are lovely and make for a very nice ambience. A definite improvement from the colder tile courtyard, although Im not sure the display cabinet will appear to everyone. We will be returning again next year as this venue provides everything we need.

Room tip: Ask for a room with double glazed windows if you are a light sleeper.
Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Shelley T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 3 May 2017

Thank you for the fabulous 5 star review & for holding your 9th consecutive annual training day with us at The Powerhouse. We value your business & are delighted you love the new conference room, Workshop Kitchen & Coal Bunker Bar. We appreciate your wonderful comments about the staff & service - they are thrilled with your feedback. We look forward to being of service to you for number 10 next year!

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Reviewed 23 April 2017

Visited for the first time with friends from overseas. Had heard a bit about this place with a few different responses. First thing I saw as we walked into the dining room were two huge sides of beef hanging in what looked to be a purpose built cabinet. I am not sure what they were trying to achieve with this (look classy?, well it failed miserably) I only know I was put right off having to eat my meal beside these lumps of raw meat. The menu was mediocre with a range of items on it with names that myself, my friends AND the wait staff did not understand. Probably would have been ok if you were serving a table of chefs. Food was WAY WAY over priced. I'm sorry but $55 for a small piece of steak and some chips in the same little basket I can get at any pub is not my idea of good value. Decor was dull and boring with way to much wood and a lack of colour.. I was actually embarassed to be there with my fiends as it was very dissapointing. I would not recommend it to anyone.

Room tip: Look for somewhere else to eat
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Orphan A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 27 April 2017

We're very sorry to hear the disappointment in your review & apologise that our restaurant was not to your satisfaction. Both restaurant interiors & dining budgets are subjective & it is very difficult to appeal to all customers. We are very proud of our designer Workshop Kitchen with large open kitchen & focus on premium local produce. The dry aging chiller cabinet you refer to is used to create tender & tasty dry aged meat. On the menu we offer any cut from the 90 day dry aged beef (in the aging cabinet) from Mountain View Farm at Piallamore. We would happily have moved your dining group to another table if requested. All of our premium wood fired steaks (priced from $42.90) are served with 2 small sides - 10 delicious ones to choose from. Thank you for taking the time to share your comments.

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Reviewed 16 April 2017 via mobile

We stayed in a family twin room and we're lucky enough to have breakfast included. With 7 month old twins and 2 older children travelling isn't easy, however the staff here made our trip so enjoyable. The room was clean and even includes a microwave so making bottles was a breeze. We didn't need anything. Portacots were provided for us. The breakfast is delicious - the new restaurant is fresh and the decor is spectacular. We thoroughly enjoyed the service here and felt as though we were part of the family. We will be coming again shortly!

Date of stay: April 2017
Trip type: Travelled with family
Thank bluerhin0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 18 April 2017

Thank you for the wonderful feedback. We’re thrilled you & your family enjoyed the hotel, our amenities & staff. We always strive to make our guests comfortable & are so happy you felt part of the Powerhouse family. We look forward to your next visit & in the meantime we wish you a safe journey!

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Reviewed 4 April 2017

Most enjoyable meal and fabulous service and staff extremely friendly and very accommodating .We lunched at the workshop the meal wasn't overly expensive , a good selection to choose from and a great atmosphere

Date of stay: April 2017
Trip type: Travelled with friends
Thank vickiquinn7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QHPG, General Manager at The Powerhouse Hotel Tamworth By Rydges, responded to this reviewResponded 4 April 2017

We're delighted you had such an enjoyable lunch at The Workshop Kitchen. We value our local guests & to receive such praise is wonderful. Thank you for taking the time to share your positive experience & we hope to see you again soon!


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