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“Rather disappointing considering the price”

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Sage Hotel Wollongong
Ranked #3 of 15 Hotels in Wollongong
Reviewed 7 March 2013

Staff friendly enough & check in very quick. The rooms are clean & quite comfortable. I would stay here again but find with the extra you have to pay for parking it makes it quite expensive. I believe during the football season RED V members (Dragons NRL) can get reduced rate. I did try to book for a match but they only had the more expensive rooms available. I find it very central & of course it is across the road from WIN stadium

  • Stayed: February 2013, travelled with family
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Thank Susiewrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 18 March 2013

Dear Susiewrx,

Thank you for taking the time to write a review about your recent experience at our hotel.

We apologise for failing to provide you with a fully enjoyable and memorable experience. We do value your construcitve feedback as it allows us to improve the service which we deliver to our most discerning guests.

Once again, thank you and we hope to have the pleasure of welcoming you back in the future to show you that we can do better. Should you wish to return to Wollongong in the future, please do not hesitate to contact me directly on 4201 2111.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

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1,554 - 1,560 of 1,706 reviews

Reviewed 2 March 2013

The chivalry would be my first preference for business travel. The hotel is situated out of the CBD but the walk into town each morning is no more than10-15mins. The hotel is clean, friendly staff and the facilities are more than adequate. The gym is great for those who are wanting to keep fit whilst travelling. Beach is close by too. The top of my list for hotels in the Gong.

  • Stayed: May 2012, travelled on business
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Thank gw_worldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 18 March 2013

Dear TeamGTravel,

Thank you for your feedback and taking the time to post your comments.

It was pleasure to welcome you to the Chifley Wollongong and great to read that you had an enjoyable stay. I was particularly delighted to hear that our team were helpful and friendly as we strive to provide all our guests with great service.

Should you travels bring you back to Wollongong, it would be a pleasure to welcome you back and have you stay with us again.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2013 via mobile

I was staying at the hotel in Feb 2013 for joining my conference at Wollong Uni. It was pretty close between hotel and Uni. I was happy to stay with good facility and location. It was also close to golf club.

  • Stayed: February 2013
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Thank shinyoulk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 3 March 2013

Dear Shinyoul,

Thank you for taking the time to post your wonderful comments.

We are extremely delighted that you enjoyed your stay with us and were satisfied with the hotels services and facilities. It is with great pleasure that I will relay your compliments to our teams.

On behalf of the team, thank you once again for your kind comments and we look forward to welcoming you back to Chifley Wollongong.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2013 via mobile

Stayed here with my partner one night and only booked a standard room expecting the usual 'standard' but instead got a lovely balcony off our room. Was a nice suprise.
Room was well maintained. Only downside was the hotel is a little to the end of town but still only a short walk to shops and the popular beach.

  • Stayed: May 2012
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Thank Melg91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 27 February 2013

Dear Melg91,

Thank you for taking the time to post your wonderful comments.

We are extremely delighted that you enjoyed your stay with us and were satisfied with the hotels services and facilities. It is with great pleasure that I will relay your compliments to our teams.

On behalf of the team, thank you once again for your kind comments and we look forward to welcoming you back to Chifley Wollongong.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2013 via mobile

We spent an overnight and found it comfortable.
•location is very handy as it's close to everything and is not noisy
• bed is very comfortable
•price is worth it
• parking is handy- u can park outside with no dramas
• room is not squashy
Overall I would recommend staying in the place and would like to go back again if ever

  • Stayed: August 2012
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Thank Jhazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 17 February 2013

Dear Jhazzy,

Thank you for taking the time to post your wonderful comments.

We are extremely delighted that you enjoyed your stay with us and were satisfied with the hotels services and facilities. It is with great pleasure that I will relay your compliments to our teams.

On behalf of the team, thank you once again for your kind comments and we look forward to welcoming you back to Chifley Wollongong.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2013 via mobile

I stayed at the hotel for 5 nights for work. The restaurant was closed because 'its to quiet and has budgetary constraints'. There was a bar which did food however it closed at 10 o'clock even on Friday and Saturday. The food was pretty good for hotel food. The wine list is very limited. Rooms are very good and quiet. I recommend staying at the hotel but eat and drink out.

  • Stayed: January 2013
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1  Thank Buddstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 22 January 2013

Dear PeterBudd,

Thank you for taking the time to write a review about your recent experience at our hotel.

We apologise for not providing our guests with a full service restaurant in the month of January however assure you that C Grill will be open again from 5th February.

Once again, thank you and we hope to have the pleasure of welcoming you back in the future to show you that we can do better. Should I be of any further assistance or wish to discuss your concens in detail, please do not hesitate to contact me directly on 4201 2111.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2013

This hotel is very average and can be tricky to locate particularly with the construction work happening. Views from the room are also poor, a lot of apartments and industrial area views and not much of what Wollongong is known for! Prices for one night + breakfast is too much considering the breakfast buffet is not that great, however the staff are friendly and are willing to cater to your food requirements. Location isn't terrible - there's a path leading to the lookout but that's about it.Rooms are also basic, but comfortable and all basic provisions are given. Would not stay here again unless I absolutely had no other choices.

  • Stayed: May 2012, travelled as a couple
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Thank Tanzin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WOLMGR, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 22 January 2013

Dear Tanzin E,

Thank you for taking the time to write a review about your recent experience at our hotel.

We apologise for failing to provide you with a fully enjoyable and memorable experience. We do value your construcitve feedback as it allows us to improve the service which we deliver to our most discerning guests.

Once again, thank you and we hope to have the pleasure of welcoming you back in the future to show you that we can do better. Should I be of any further assistance or wish to discuss your concens in detail, please do not hesitate to contact me directly on 4201 2111.

Warm regards,

Adrian Teh
General Manager
Chifley Wollongong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sage Hotel Wollongong

Address: 60 - 62 Harbour St, Wollongong, New South Wales 2500, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 15 Hotels in Wollongong
Price Range: £92 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sage Hotel Wollongong 4*
Number of rooms: 168
Official Description (provided by the hotel):
Sage Hotel Wollongong is a modern hotel located about an hours drive from Sydney on the scenic NSW South Coast. The hotel is situated on Wollongong's foreshore, adjacent to WIN Sports and Entertainment Centre and a short walk to Wollongong City Beach, vibrant restaurants and cafes, and fabulous shopping at Wollongong Central and Crown St Mall. ... more   less 
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