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Quality Suites Pioneer Sands
Ranked #4 of 15 Hotels in Wollongong
Certificate of Excellence
Reviewed 7 February 2014

Stayed there last yr in Nov. We couldn't check in on time so they made special arrangement for us.The rooms were very clean, parking very secure and staff were very polite. We had a restful night the air con was excellent.

  • Stayed: November 2013, travelled as a couple
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2  Thank Moyo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (271)
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180 - 186 of 272 reviews

Reviewed 29 January 2014

We stayed for 1 night over the long weekend. We arrived early for our 2pm check in on Australia Day & our room was ready. Very quiet hotel but kept very well. Our room was on the 3rd floor & upon opening door we were impressed with how clean & fresh the room was. Bed lovely & comfy, my only complaint was the bathroom was on the small side a bit tight getting in & out of shower & vanity also very small, not much room to put all your essentials. It didn't bother us but I thought if it was for a longer stay it would be a bit of a problem. Very large balcony although you are only looking at trees. The location is about 4km out of the centre of Wollongong which if you have a car is not a problem. A huge pub at the back of hotel Towradgi Beach Pub was great they had the best gourmet pizzas we have ever had (hubby not normally keen on pizza). All up a nice place to stay & base yourself. I would probably recommend self-contained for longer stay as we had tiny little fridge with toaster & kettle.

  • Stayed: January 2014, travelled as a couple
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3  Thank balitribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

We stayed three nights in a 2-room suite at the Quality Suites Pioneer Sands. As our daughter was staying on the pull-out sofa bed, we wanted to close the door to our bedroom, but the air conditioner was in the living room and not in the bedroom. So door remained open and none of us slept well because of the noise of the air conditioner cycling on and off. Second night we closed the door and opened the window. Big mistake as the road noise kept me awake. Third night we got the rooms as cold as we could before turning in for the night, then turned off the air and kept the windows and door closed. This worked perfectly and we slept soundly.

Everything else about the hotel was great. It was clean, service was excellent, and the location suited our needs perfectly.

Room Tip: Try to get a room at the back of the hotel, not on the street-side if you like a quiet night's s...
  • Stayed: January 2014, travelled with family
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1  Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014 via mobile

Either the reviews got our expectations too high, or maybe the advertising of a one-bedroom efficiency set us up for disappointment!

The room was clean and spacious, with a balcony overlooking the road. However, the furniture was sparse- a computer table doubled as the dressing table, and also had the only power point other than in the bathroom to boil the jug! There was also a table with the TV on it, but this also had mini-bar items and a small stereo so was too cluttered to put any of our things on without blocking the TV. My husband said we needed binoculars to read the tennis scores on the minuscule size television! Hence although the room was big, we felt crowded. It seems as if the cheapest and smallest furniture was chosen without consideration of guest needs.

The kitchenette did not have a microwave or stove, only a toaster, jug, a small fridge and some dishes with teaspoons- we had to wash them in the bathroom sink. The shower water that leaked out pooled on the bathroom floor, as there was no drain. The foyer and carpet in the halls outside the room as well as in the room was stained, and there was evidence of a smashed bathroom door.

The hotel was in a quiet area, about 15-20 minute walk through the playing fields to Fairy Meadow beach. There was also a pub around the corner, another 10-15 minute walk. A car or train would be required to go to any other restaurants.

We felt the accommodation was overpriced for what we got, and would have preferred to get a free breakfast or WiFi included with our room. As it was, paying $5 a day for WiFi and $18 per person for a continental breakfast (not including hot items) only made us feel the whole stay was something we would not recommend for either value, location, or quality!

  • Stayed: January 2014
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1  Thank AuzziOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2014

Had a one bedder but it faced west (car park view) and got so much afternoon sun it was unbearable until the air con kicked in. The bedroom needed longer still to cool down.

Condition of the room was ok.

Stayed: January 2014, travelled with family
Thank dustandashes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this reviewResponded 24 September 2014

Dear dustandashes,

Thank you for taking the time to write a review on Tripadvisor for the Quality Suites Pioneer Sands.

It is only through feedback such as yours that we are able to maintain and, where necessary improve upon service levels for you valued guests.

We would be delighted to welcome you back to the Quality Suites Pioneer Sands again in the future for another pleasant visit.

Kind Regards,
Rebecca Bauer
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

This was the only room in a hotel available when I booked I am so glad it was as I wouldn't have stayed on the edge of Wollongong as I have always stayed in the centre of Wollongong. I won't be staying anywhere else. I loved everything about this hotel apartment. All fresh and inviting it was spotlessly clean with modern furnishings. I didn't use the pool or have breakfast so I am unable to comment on these things. The staff were fantastic and nothing was too much trouble.
The shower was a little tricky remember the door opens out not in and you will be fine.
I will definitely be going back and have already referred to friends.

Room Tip: My room was on the second floor and was perfect in every way.
  • Stayed: January 2014, travelled solo
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1  Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this reviewResponded 24 September 2014

Dear Wendy K,

Thank you for taking the time to offer you post on Tripadvisor we certainly appreciate your positive comments.

We really appreciate your feedback and my team thank you for your kind words.
We would be delighted to welcome you back to the Quality Suites Pioneer Sands again in the future for another pleasant visit.

Kind Regards,
Rebecca Bauer

Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

Had a 1 night stay following coastal drive from Melbourne prior to moving on to Blue Mountains. As previous reviewer had said very spacious apartments. Excellent facilities with all kitchen facilities. Found air conditioning only in lounge a little odd but soon had right room temperatures throughout apartment.
Breakfast was very good and again better than expected.
There was some basic maintenance issues which we notified to reception but never cause us an issue. It was a good area and in hindsight we would have stayed an extra night.

  • Stayed: January 2014, travelled as a couple
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Thank RandGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this reviewResponded 24 September 2014

Dear RandGP

Thank you for your review. It is good to hear you enjoyed your stay with Quality Suites Pioneer Sands. Our specious One or Two Bedroom Apartment ideal for Family/Friends getaways.

It is only through feedback such as yours that we are able to maintain and, where necessary improve upon service levels for you valued guests.
Quality Suites Pioneer Sands offers Continental Breakfast during the week and on the weekend we offer Hot Buffet Breakfast.

Hope we can welcome you again here in Wollongong soon.

Kind Regards,

Rebecca Bauer
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites Pioneer Sands

Address: 19 Carters Lane | Towradgi, Wollongong, New South Wales 2518, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Wollongong
Price Range: £86 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Suites Pioneer Sands 4*
Number of rooms: 47
Official Description (provided by the hotel):
Wollongong's boutique accommodation & conference and events. The Quality Suites Pioneer Sands - is ideally located on the Sydney side of Wollongong at only 55 minutes drive from Sydney Airport. We offer One and Two Bedroom Apartments with large open plan space flowing onto balconies with escarpment or Wollongong skyline views. All apartments feature modern finishes, Austar cable on LCD TV's, internet, air conditioning and fully self contained kitchen facilities. Other facilities include a cafe, outdoor pool, gym spa and onsite business services. This could be your next stop for your business or leisure trip to Wollongong. ... more   less 
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