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Novotel Wollongong Northbeach
Ranked #2 of 15 Hotels in Wollongong
Certificate of Excellence
Reviewed 29 June 2014

Stayed just one night. Enormous reception and bar area on the ground floor. Bedrooms a good size and comfortable. Bathroom a little dated but clean
Good choice of food for breakfast
Hotel very well appointed right across the road from the beach and a short stroll into town. A number of cafe's nearby means lots of choice for coffee / lunch if you want to eat out
Only downside was had problems with the internet but staff very helpful in getting the issue resolved

Room Tip: Ocean view recommended!
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  • Stayed: June 2014, travelled on business
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Thank Jan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 4 July 2014

Dear Jan A

Thank you for taking the time to post your review and for sharing your experience.

It is always pleasing to receive such positive feedback. I am delighted to learn that you were able to enjoy the entire hotel.

Should you return to Wollongong, it would be a pleasure to have you stay with us again.

Kind Regards

Guest Relations Manager

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904 - 910 of 1,962 reviews

Reviewed 28 June 2014

We travelled to Wollongong as a family for my birthday weekend. Our room was really disappointing and at the back of the hotel, the receptionist tried to upsell the ocean view rooms but the price was already so expensive I declined, they did comp my parking through as it was my birthday!
We weren't advised that we needed to prebook for dinner and when we rocked up at 6pm they were fully booked, very disappointing as we then had to find outside options with 2 toddlers.
The only goods things were the location to the beach and on check out the kind office staff provided toys to my twins which I would normally expect on arrival as part of their normal service. They also seem to ignore the fact they we were Accor Advantage members and offer no points towards future stays. We won't be returning.

Stayed: June 2014, travelled with family
Thank Stacey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 4 July 2014

Dear Tenith,

Thank you for taking the time to post your review and for sharing your experience.

Please accept my sincere apologies for not providing you and your family with an enjoyable stay. I have shared your comments with our management team and all staff will be made aware of the importance of always informing our guests dinner reservations are a must.

Our hotel accepts Accor Advantage plus and all the benefits associated with it, however we are not a participating Le Club hotel which prevents you from claiming points for your stay. All participating and no participating hotels are available on the LeClub Hotels website.

Once again thank you for taking the time to review our hotel.

Kind Regards

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Accorhotels.com
Thank fayesim
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 23 June 2014

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Reviewed 18 June 2014

Attended a birthday party
Decided to stay fairly standard service nothing spectacular about the place however nothing really wrong customer service was friendly not a bad location across from the beach

  • Stayed: July 2013, travelled with family
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Thank BLAKEBIGDOG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 23 June 2014

Dear Blakebigdog

Thank you for taking the time to review your recent stay with us.

We appreciate both positive and constructive comments as this helps us to review the products and service that we offer.

On behalf of all staff we hope to have the opportunity to welcome you back to our hotel in the future.

Kind Regards

Guest Relations Manager.

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Reviewed 18 June 2014

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Accorhotels.com
Thank Aaron H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 23 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 June 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Pat J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 23 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 June 2014

  • Stayed: June 2014, travelled with family
    • Value
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    • Service
Review collected in partnership with Accorhotels.com
1  Thank kaihai
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 12 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Wollongong Northbeach

Address: 2-14 Cliff Rd, Wollongong, New South Wales 2500, Australia
Phone Number:
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Wollongong
#2 On the Beach Hotel in Wollongong
#2 Luxury Hotel in Wollongong
Price Range: £119 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wollongong Northbeach 4*
Number of rooms: 204
Official Description (provided by the hotel):
Located just one and a half hours south of Sydney in the beautiful Illawarra, Novotel Wollongong Northbeach is one of New South Wales’s most popular getaway and business venues. Situated opposite North Wollongong beach, the 4 1/2 star hotel boasts 204 accommodation rooms and spa suites featuring stunning ocean and mountain views. The hotel caters for both the leisure and business traveller, offering a range of facilities and services including a swimming pool, spa, sauna, fitness centre, day spa, restaurant and two bars. ... more   less 
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Also Known As:
Novotel Wollongong Northbeach Hotel Wollongong
Accor Wollongong Northbeach
Wollongong Novotel

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