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Reviewed 2 September 2016 via mobile

Do yourself a favour and book ocean view. It is just beautiful to wake up to the ocean. This hotel has undergone a beautiful refurbishment and is looking spectacular. Plush carpets, soft beds, beautifully finished bathrooms. I'm so impressed with how much better it is than 12 months ago. The breakfast buffet is great and overlooks the water. Easy access to the beach and walking paths. A great choice for business or leisure in Wollongong.

Date of stay: August 2016
Trip type: Travelled on business
Thank PippyN1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 5 September 2016

Dear PippyN1,

Thank you for taking the time to provide feedback for Novotel Northbeach.

I am pleased to read you enjoyed your stay with us. Our Hotel is situated in a beautiful location as we are directly across from the ocean which provides us with astonishing views.

We have recently undergone a major refurbishment. We have made some amazing changes. We have completed a few of our levels and we only have a couple to go. We are very excited to see the finished product.

Once again, thank you for your review and we do hope we can welcome you back in the near future.

Kind Regards,

Rebecca Blackwell
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2016

Stayed one night for work. Fab rooms, really modern and very spacious. Very comfy bed and great location, right on the beach. Loved the healthy living promotion - went for a 3km run around the lighthouse and orderd the 'healthy' salmon which was promoted by a local sporting and surfing icon on flyers. Very yummy. Will definitely stay here again.

Room tip: I stayed in room 926, didn't have ocean views bt was very lovely
Date of stay: September 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 852lucys
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 4 September 2016

Dear Lucy S,

Thank you for taking the time to provide feedback for Novotel Northbeach.

I am pleased to read you enjoyed your stay with us. The transformation on our rooms has been incredible. We are certainly excited to see the finished product. Our hotel is situated in an amazing location, the area has amazing walking tracks along the ocean front. There are many restaurants and cafes with in walking distance.

Once again, thank you for your review and we do hope we can welcome you back in the near future.

Kind Regards,

Rebecca Blackwell
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2016

ocean view room with view to die for. and only 20 meters to beach Rooms clean and good value for money. Breakfast was good spread. Good location and shops in the hotel were reasonable priced .Friendly staff Good for kids .Tennis court on roof top was good.

Room tip: ocean view to die for. 20meters to beach
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jerome1688
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 3 September 2016

Dear Jerome1688,

Thank you for your amazing review.

I am pleased to read you enjoyed your stay at Novotel Northbeach. We are placed in amazing location, being directly across from the ocean, this provides the hotel with astonishing ocean views.

Novotel Northbeach is very much a child friendly hotel. We provide our kids room for the children, this is fantastic as the parents can relax and watch their children play.

Thank you again for your feedback and we do hope we can welcome you back in the near future.

Kind Regards,

Rebecca Blackwell
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016

We recently spent a short break away and chose Wollongong as a preferred location. Novotel Wollongong Northbeach turned out to be quite a suitable choice as far as accommodation was concerned for us.

The hotel is not in the centre of the city but it is very conveniently located all the same. It is a bout a 10 to 15 minute walk to the city, but the free city loop bus service has a stop right outside the hotel going into the city and the stop on the way back is only a few minutes walk away.

We selected an Ocean View room and we were not disappointed with either the room or the view. The room was quite spacious and functional as was the bathroom. Housekeeping for our room tended to be a bit late in the day, but the room was always kept neat and clean.

Breakfast was acceptable without being exceptional. The buffet offered a very good choice of hot food, but the breakfast venue did tend to be a bit noisy at times. The staff available for breakfasts didn't seem all that interested in proceedings and guests are more or less left to their own devices.

We didn't use in-house dining for dinner, preferring instead to eat out and there are many restaurants within the immediate central Wollongong area from which to choose. Some very good options are even within walking distance of the hotel. Even more if you are prepared to drive a bit out of the city for dinner.

The Lounge adjacent to the Lobby is quite spacious but tends to become quite noisy at times, which can be a bit of a distraction if a quite relaxing drink is being sought.

Undercover convenient basement parking is provided at the hotel, for a modest charge.

Overall though the hotel represents a clean relatively quite option for as stay. It is very well located as far as far as outlook is concerned. It offers very good clean, comfortable and quite room accommodation and is very convenient to nearly everything Wollongong has to offer.

We would be happy to stay at Novotel Wollongong Northbeach again.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ThomasBKatoomba
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 3 September 2016

Dear ThomasBKatoomba,

Thank you for taking the time to provide feedback on your stay at Novotel Nortbeach.

I am delighted to read you enjoyed your stay with us. We situated in an amazing location, We have the city loop bus stop directly at the front of the hotel. We have the ocean at our door which provides the hotel with breath taking views. There are many restaurants and cafes with in walking distance.

We have recently refurbished some of our accommodation levels which brings a fresh and modern feel to them. They are now very stylish and comfortable. We are very excited to so the finishing product.

In relation to your experience at breakfast, I will ensure your feedback is communicated with our Restaurant Manager.

Thank you for again for your review and we look forward to welcoming you back in the near future.

Kind Regards,

Rebecca Blackwell
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016 via mobile

I'll start by saying the Staff were great. Awesome customer service!! Fast, efficient check in and out. Top job Kristy and Carl, Thank you :)

I shared a room with 3 teenagers and the room was very comfortable and clean.

Great location!

Date of stay: August 2016
Trip type: Travelled with family
1  Thank 92darlae
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 3 September 2016

Dear Darla E,

Thank you for taking the time to provide feedback for Novotel Northbeach.

I am pleased to read you enjoyed your stay with us. We provide superior service, and I must admit Carl and Kristy are amazing with their customer service. They are certainly big assets to our hotel. I will be sure to pass this lovely feedback to them.

Thank you again for your review and we do hope we can welcome you back in the near future.

Kind Regards,

Rebecca Blackwell
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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