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“my night of bliss in wollongong”
Review of Marketview

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Marketview
Ranked #7 of 15 Hotels in Wollongong
A TripAdvisor Member
“my night of bliss in wollongong”
Reviewed 15 November 2010

A friend and I had tickets to attend the John Farnham concert,using my advantage plus members card I booked two rooms online,so easy to do. We checked in at 2pm,quickly and courteously,parked my car, and went to our rooms which were next to each other. These were clean,beds were comfortable,bathrooms great,we were able to walk to the venue,on return slept like logs,had the best breakfast and were checked out easily no fuss or bother. Love the location and very quiet.

  • Stayed November 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
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English first
A TripAdvisor Member
Reviewed 3 November 2010

Lovely Motel, very clean, nice service, rooms a little crampy though. I would stay again.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiswollongong, General Manager at Marketview, responded to this review, 6 December 2010
Dear Oak Flats,

Thank you so much for taking the time to write feedback on our hotel.

I am glad that you enjoyed your time in The Gong and found our hotel comfortable.

A clean and tidy hotel is very important to us as is great service to our customers.

I hope that we have the opportunity to serve you when you next vist our region. I also hope that you and your family have a very safe and merry xmas.

Best Regards

Klaus Kinateder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 October 2010

The rooms are definitely small as other reviewers have said, but the space is used efficiently and unless you are spending a lot of time in your room getting work done or something, it didn't bother us. We were perfectly comfortable sleeping and relaxing. There isn't a lot of space to put your bags in your room so it could be a problem if you have a lot of luggage and you want to keep it with you.

The staff were very friendly and made several helpful suggestions for dinner and local pubs. The room was clean and parking was secure. The checkout process was easy. The price was fair in my opinion.

I would stay here again.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tall_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiswollongong, General Manager at Marketview, responded to this review, 1 November 2010
Dear Tall_MD,

Thank you for taking the time to write a review on the hotel.

You hit the nail on the head when describing our rooms. Our company has done alot of work and research to ensure that the design is functional.

Hotels are very expensive to build and many cities in Australia have not seen new hotels built because the return on investment is not there.

Economy hotels such as Ibis cost less to build and hopefully still give our guests the comforts they deserve and require.

I am also glad that you enjoyed the region, it is such a beautiful place with so many adventure and natural attractions.

Again, thanks you so much for your kind words and I do hope that you have the opportunity to visit our great region in the future.

"I Love The Gong"

Klaus Kinateder
General Manager
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Sydney
Level Contributor
92 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 September 2010

Yes the rooms are a little tight, but they are comfortable. Check in staff were good but at the time a little in personal, but there was a large group prior to us checking in so it is possible there were some issues, other than that helpful and friendly.
Hotel is fairly new, and not showing to much wear and tear. Rooms and bathroom clean and comfortable, if the bathroom is clean - this is a good sign.
Noise from inside or outside the hotel was heard, we were on the 5th floor. Very close to the main shopping centre.
Bed was very comfortable.
Breakfast was excellent, not all the 5* choices but still excellent value for money.
Breakfast staff were the reception staff, the check-in lady was much more personal in the morning.
Check out was seemless and easy.
Overall happy with our stay, better than a motel for the same price.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank JetVortex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiswollongong, General Manager at Marketview, responded to this review, 5 October 2010
Dear Jetvortex,

Thank you for choosing to stay with us and also taking the time to comment on our staff and facilities.

We are continually improving our product in all areas and although we are not trying to be a 5 star hotel we want to make sure that the thing we do....we do well. I hope that this make sense.

I do hope that you have the opportunity to stay with us in the future and update tripadvisor on improved services that we offer.


Kind Regards


Klaus Kinateder
General Manager
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Gurugram (Gurgaon), India
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 June 2010

I stayed at the Ibis Wollongong for 2 nights while travelling on business. I arrived very late at night - post 11pm - but the staff on duty were courteous and helpful as I checked in.

The room was tiny - really, really tiny - but cozy and comfortable with warm, clean sheets. The basic amenities - a kettle, a hir dryer, an irnonig board - were in place so all was well.

The lack of direct room service is a little inconvenient - one has to place an order and then go down to the reception to pick up one's food. There's a vending machine on each floor for a quick snack which might be a more convenient option.

The free parking and excellent breakfast in the morning were positives that helped make the overall experience possible.

On the whole, it's a place I wouldn't mind staying at again.

  • Stayed March 2010, travelled on business
    • Value
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Helpful?
Thank Wanderer_Kaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiswollongong, General Manager at Marketview, responded to this review, 4 July 2010
Dear Wanderer_Kaka,

Thank you so much for taking the time to write a review for our hotel. Feedback is very importment to our business moving forward.

Our rooms are small but we do our utmost to ensure that they are clean and well appointed. Ibis is a 3.5 star hotel product but that does not mean that we cut corners or compromise on quality such as amenities or linen.

Being a 3.5 star hotel there are some services, such as room service or mini bar, that we do not offer but we have tried to make concessions. These are items such as the Grab it & Go concept and snack vending machines on each floor of our accommodation wings.

Again, thank you so much for wring your review and I hope to meet you the next time you travel to our region.


Best Regards,


Klaus Kinateder
General Manager

"We Love the Gong"
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Sydney, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2010

I had read reviews of this property prior to travelling and Honestly wasnt expecting much.

Check in/Out: Was greeted by staff in a Professional Manner that I woul expect in a 5 Star Property. It was nice to be greeted by staff using your name instead of "SIR". Very efficient and helpful staff.

Room: was cosy however wuld suit a family of 2 Adults and 1 Child if your main purpose was to sleep. Clean and Practicle.

Restraunt: Buffet Breakfast was excellent. However we were disappointed that the restraunt was closed on the Sunday Night we stayed even though advertised on web as open. We had big plans to have a Nice dinner at the Hotel to celebrate a Birthday. Maybe next time.

Parking: AUD10 per night Great Value. I've stayed at hotels which charge upto AUD40per night and staff have been abrupt when you ask them to get your car. Here it is self park so you can come and go as you please.

A Great 3.5 Star property... Planning other trip soon.

  • Stayed June 2010, travelled with family
    • Value
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Helpful?
Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiswollongong, General Manager at Marketview, responded to this review, 17 June 2010
Dear QF380,

Thanking for taking the time to write a review for our hotel.

Customer feedback is very important for our business as it gives us a clear indication of our overall performance.

Unfortunately the Sunday night when you stayed with us we experienced some problems in our restaurant and could only run limited operations for the evening.

I wish this was not the case, as we have just implemented a new menu and I am sure that you would have enjoyed our offering.

I hope to have the opportunity to meet you when you are next in our region and again, thank you for taking the time to write a review.


Best Regards,


Klaus Kinateder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 May 2010

Staying at the Wollongong Ibis was like a breath of fresh air. We requested an early check-in the day before over phone and it was all ready by the time we arrived. Clear concise instructions were give by the Reception staff and we parked at the basement and we were upstairs in our rooms in 10 minutes flat. We were new to the city and we asked for some information about the local restaurants and we were given a map and a few suggestions by the helpful staff. Nothing was too much trouble. The hotel is located next to a beautiful little church and is a short stroll away from the CBD. We drove to the beach (parking was easy) and it is ideally located to enjoy everything Wollongong had to offer. The room was clean, tidy and everything worked. The bathroom was spotlessly clean and was fully functional. Sure, the room was small and the bathroom a bit cramped but we did not care. We wanted to enjoy Wollongong and its surrounds and Ibis gave us a good place to spend the night, catch a nap and have a hot shower in a clean room. That's all I ask of a hotel in a place like Wollongong for a weekend trip.

Make sure you go to the Malaysian/Asian restaurant, Mylan. It was FANTASTIC. Great food, fast service and conveniently located. Also, visit the North Beach located near the Novotel Hotel. It has a great park next to it for having a picnic and beach itself looks very scenic.

  • Stayed April 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank orangestreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiswollongong, General Manager at Marketview, responded to this review, 11 May 2010
Dear Orangestreet,

Thank you for choosing to stay at the Ibis Wollongong and also for taking the time to write a review on Trip Advisor.

Guest feedback is vital to our business and ensures that we are providing services and hospitality that our customers expect. It also allows us to better review our practices to ensure the same.

Again, thank you for writing a review and I do hope that we have the opportuinity to look after you when you next travel to Wollongong.

Best Regards,

Klaus Kinateder
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marketview

Property: Marketview
Address: Corner Market & Church Street, Wollongong, New South Wales 2500, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Wollongong
Hotel Class:3.5 star — Marketview 3.5*
Number of rooms: 144
Official Description (provided by the hotel):
Conveniently located in the heart of Wollongong. Guests will experience the friendly service at Marketview (previous IBIS Wollongong) while making the most of this central location and enjoying all that Wollongong CBD has to offer. Marketview is walking distance to the beach, great cafes and restaurants, cinemas, the main shopping precinct, WIN Entertainment Centre and cultural events. Accommodation provided is in double rooms and all of the hotel rooms have private ensuites, air conditioners, flat screen TV, internet access, and tea and coffee making facilities. ... more   less 
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Also Known As:
Marketview Hotel Wollongong

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