Some of the sites are saying Riveria is a 4 Star hotel, some say 3.
Our stay bearly holding a 2 star.
When we rang up to book the room, we decided on the twin room @ $150 per night as it had the beds we where looking for. (2 queen and 2 single) we were going to get the $135 room but decided to pay extra so we could all enjoy a good sleep in separate beds comfortably. That was probably the best thing about the room. And that it was close to the CBD.
The place was old but had been updated with new carpet and painted walls. The bathroom how ever was old and miserable. It was hot but the shower not was old and it did not push the pressure of the water out properly there was not much space to move and little bench space near sink. And the mirror was in the most awkward place (you had to lean over sink and twist to the right) There was 1 hook to hang a towel.( we had 5 people). There was a hairdryer.
1 queen bed and 1 single bed where in a separate room in which the blind would not shut properly and the security lights from the building next door shone straight in the window, and the hot water system right outside the window echoed through the room all night.
The other queen bed and single bed where in the main part which shared with the rest of the facilities. A table, A bench with kettle (mugs, tea,coffee &sugar) and cupboard which had iron & board & some spare blankets, there was a flat screen TV sitting on a broken TV unit and a microwave that was sitting on top of a bar fridge that buzzed on and off "LOUDLY" continuosly (it sounded like DARTH VARDER sitting in the corner breathing all night, like the gas was going.) and the tiny freezer bit at the top was frosted up bad. There was no toaster, we had to ask for one. And had a lot of trouble trying to connect to the wi-fi service. There was no cover for the car which other rooms had ( yet we paid for the dearest room).
When i handed in key to leave, i spoke to the cleaner as manager was not there. Just i was about to leave she came our and told me the actual OWNER had just turned up if i would like to speak to him. I told him about the problems and he tried to shrug it all off saying that the place is up to the 3 star standard, the hot water systems are new, (government rebated systems) and the fridge was brand new. He said $150 was cheap and looked over and said "oh you would normally pay $15 for extra child." no mate she is 2 years old and she slept with me in queen bed. (as it states free if using bedding supplied) Thats why we got the $150 room not the $135 (we had myself , my grandmother and my 3 children.)
I have stayed in a few motels now, and have never paid $150 for a room. I have paid $130 for a family rooms which the queen bed was in its OWN ROOM, the single beds/ bunks in an other room and it had a full kitchen. with a lounge (stove and all). The sign near the door stating that if you defecate or expectorate on the linen ect you would be charged extra, it should have been in the reception not plastered near the door. It made it feel even more less comfortable.
It was not an enjoyable/ comfortable place to stay at all, we drove a very long way and wanted somewhere quite and comfortable to stay and paid the extra to get the better room and i think we got the worse room in the Motel. We will not stay here again.
- Official Description (provided by the hotel):
- Riviera Motel is centrally located being a short walk to Bundaberg's CBD, railway station, Friendlies', Bundaberg Base and Mater Hospitals. Les Chefs services the motel for lunch and dinner. Breakfast is cooked onsite and available 7 days a week. There are several other restaurants and takeaway food outlets within a block of the motel. The various rooms include standard queen, twin, executive king rooms, executive suites, family rooms and a self-contained villa. Rooms can accommodate from 1 to 7 guests at a reasonable cost. All rooms are non-smoking and contain a TV, microwave, fridge, hairdryers, an iron and ironing board. Some rooms include a sink, toasters, crockery and cutlery. A saltwater pool, barbeque area and laundry are available for guests' use. Riviera Motel management want their guests to feel at home and have a comfortable stay in Bundaberg. ... more less
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