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“Really enjoyable stay” 5 of 5 bubbles
Review of BEST WESTERN Bundaberg City Motor Inn

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BEST WESTERN Bundaberg City Motor Inn
Ranked #5 of 17 Hotels in Bundaberg
Certificate of Excellence
Sydney, Australia
Level Contributor
90 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Really enjoyable stay”
5 of 5 bubbles Reviewed 14 September 2013

I stayed here approximately 18 months ago and can say the standards have not slipped. Rooms are always clean,the bathroom is spotless every day, the bed gave a good sleep. TV had great reception on all channels. Internet was fast and also free. The bathrooms are a really good size. It has a guest's laundry $6 in total for the washing machine and dryer and they give you free washing powder which saves a lot of hassle. The couple of nights I used the air con I hardly noticed it was on from a noise view.
You are certainly made to feel welcome here which to me is an important aspect of any stay.
Breakfasts are a good size and eating them outside the room in the morning is very pleasant.
No evening meals however there is a wealth of restaurants all around.

Would I look around to stay anywhere else in Bundaberg? No.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 16 September 2013
G'day Lynn. Thank you for taking the time to post such a great review for us. We enjoy what we do and it is nice when it is noticed. We pass on all feedback to every one of our staff as it is only with overall team work that we can achieve our goal of giving each and every guest an enjoyable stay. Looking forward to seeing you again soon and thank you again for the great review.

Kindest regards

Tom, Glenda and Anthony Dunphy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
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    11
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Brandon, Queensland, Australia
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

We stayed here for 4 nights and would definitely return. Rooms were absolutely spotless!! Service was amazing. All the staff were lovely. Breakfast was great. Super comfortable bed. Great shower. Big tv. Short walking distance to heaps of restaurants and a convenience store. Short drive to town, shopping centre and markets. Big parking bays right out the front of our room. We were really happy with everything.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 6 September 2013
G'day Karen. Just a quick note to thank you for writing such a great review of our property and service for your recent stay. We appreciate you taking the time to do so and are also pleased that your stay met your expectations. Feedback is something we value very much as it keeps us on our toes. Once again thank you very much and I trust we can assist you again in the future.

kindest regards,

Tom Dunphy
Owner
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Mackay, Australia
Level Contributor
203 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 24 June 2013

We stayed at the Best western Bundaberg City Motor Inn for 2 nights, and were thrilled with the friendliness of the owner Tom. We arrived a bit late because of numerous road works on the Bruce Highway, but Tom was more than obliging and stayed up to greet us upon arrival.
The rooms were clean and comfortable, with little extras that make you smile, such as cookies to go with the complimentary tea and coffee, and Minties :-)
The bathroom was spacious and the shower was fantastic.
Breakfast is served to you through the wee servery hatch which is great, you don't have to stress if you sleep in a wee bit :-)
Also they have a charge-back service arranged with many nearby restaurants, which is very handy, a fantastic option when you want all the charges on one bill.
When we checked out we had left our phone charger behind, but Tom called within an hour of checking out to let us know we had left it behind - again great service.
I'd stay again purely because the owner is so nice and makes you feel welcome :-)

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 30 June 2013
Good morning and thank you for taking the time to give us this fantastic review. We are pleased our service and facilities exceeded your expectations because we appreciate that we have plenty of good competition in town. We love what we do and would love to be of service to you again when next you are in town. Many thanks again for taking the time to write a review and for the very positive comments. Much appreciated.

Tom
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Zurich, Switzerland
Level Contributor
12 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 25 April 2013 via mobile

We stayed in the Best Western Bundaberg City Motor Inn for one night while travelling the Eastcoast from North to South. We tried first the Sun City, but they were forced out of business probably due to the devastating floods in January 2013. We then went to the Best Western and we did not regret it for a second. The owners really take good care of you, they are very helpful and are never short for a good tip. Since we stayed there during ANZAC day, there were no restaurands open for breakfast so we decided to try their breakfast. Again best decision ever: The breakfast, which they serve to the room only, is really delicious, especialliy the fruits and the coffee. Don't miss it.

Stayed April 2013, travelled as a couple
Helpful?
Thank npg f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 28 April 2013
Good evening and thank you for taking the time to post your review on Trip Advisor. More importantly thank you very much for the positive comments. The story of the Sun City Motel is sad one and we thank you for choosing us. I know that due to our important Anzac Day public holiday that your options were limited in regards to food but I am pleased you enjoyed our suggestion and the breakfast you ordered. We trust you enjoy the rest of your stay in Australia and thank you again for taking the time to post this postive review. It is much appreciated.

Tom and Glenda Dunphy
Proprietors
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 April 2013

We stayed at the best western while we were doing a road trip up north, the first time for 2 nights and 1 night coming back, the rooms are very clean and comfortable and the beds were so good!, you have free wifi and they give you REAL milk when you check in, no long life milk here ( oh the little things), the bathroom is spacious and even though its on the main road we had nearly no road noise at all, the breakfast menu is great and very well priced and they didn't skimp on the food, the hosts were so lovely and helpful.The hotel is within easy walking distance to restaurants . We will go back again next time we are up there!

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rusty_trace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 6 April 2013
G'day Russell and Tracey and thank you for taking the time to post this great review regarding your recent stays at our property. Glenda and I are pleased that we met your expectations and that you appreciate the little things we do to make our guests stays more pleasant. As you can guess we love what we do and it is very rewarding when we receive such great feedback. We know we cant get everything right everytime and we are glad that you thought we did on these occasions. Thank you again for taking the time to give us a good review and we hope to see you again.

Kindest regards

Tom and Glenda Dunphy
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Highfields, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 March 2013

The Best Western Bundaberg City is very handy to the CBD, has up to date furnishings and faciltities - good TV, quiet air con and very comfortable bed and pillows. Quite roomy. Best of all are the hosts who really make you feel welcome and make you want to return. Nothing's too much trouble. Reasonable price and good value. There are good eating options nearby - Italian, Thai, Asian and fast food chains. If visiting Bundaberg, I'd recommend this one.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 30 March 2013
Good afternoon Glen and this is a quick note to thank you for posting your positive review on your recent stay at our property. We value feedback and it is very nice when people notice the work that goes into keeping our property at a high standard. We are constantly trying to keep things up to date and things like bed comfort is paramount to us as really we are selling a good sleep. We appreciate you choosing to stay with us as we know there are many accommodation choices in Bundaberg. We are very happy that your stay was up to your expecations. Thank you again Glen for taking the time to post a review and for the positive comments. We wish you the best for 2013 and beyond and hope we can of service to you again. Kindest regards,
Tom
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Bonogin, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 25 February 2013

Mum and I had the best time in good old Bundy, all the staff from the managers to the cleaning staff were very friendly and helpful.Spent some time in our room due to a huge downpour, but the free wifi coupled with our galaxy tablets made the time go faster and the sun was out before we knew it.
The room was comfy as were the beds. Place was spotless, had to move the bed out from the wall a bit and was pleasantly surprised to find no fluff or other grot on the carpet. Plenty of steaming hot water, and lovely touches every where eg cups and cutlery in a covered container, a small thing I know but much appreciated the hygiene aspect.
Would definetely stay here again, close to trainstation but quiet at night.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KReid58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review, 26 February 2013
Good morning Karen and thank you for posting your review regarding your recent stay at our property. We sincerely thank you for your positive feedback. Glenda, myself and all our staff understand the importance of good customer service and most of all cleanliness and comfort. Guests deserve the best in each category and we strive to acheive that. I am also pleased you took the time out to notice the little things that we also feel are very important. We understand also that guests have many accommodation choices in Bundaberg and we appreciate that you and your mum chose us to be of service to you. I trust we are able to do so again in the future. Thank you very much again for your positive feedback and we wish you and your mum good health and happiness for 2013 adn beyond. Kindest regards. Tom
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Additional Information about BEST WESTERN Bundaberg City Motor Inn

Property: BEST WESTERN Bundaberg City Motor Inn
Address: 246 Bourbong St, Bundaberg, Queensland 4670, Australia
Region: Australia > Queensland > Bundaberg
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Bundaberg
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN Bundaberg City Motor Inn 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
Have a laptop in reception that is available to all guests while office is open to check e-mails, search the net or create word document and then print. I believe this would class as a business centre.CheersTom ... more   less 
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Also Known As:
Bundaberg Best Western
Best Western Bundaberg

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