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“Great Hotel”

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Mantra Coolangatta Beach
Ranked #4 of 12 Hotels in Coolangatta
Certificate of Excellence
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel”
Reviewed 13 August 2014

Have just stayed here for 3 night, fantastic location , walked everywhere, Unit this time was excellent, all new, beds much better this time, not as hard. Staff are excellent, The only thing hot water took a long time to come through the taps esp in the am. one other thing , dont put the crockery in low cupboards in the kitchen when you have very youing kids etc, needs to be placed up high out of reach, also kitchens knives very accessible for young kids , again this drawer needs to be located up high, esp if you have young kids , overall fantatstic, coming back again in December, perfect location.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • German first
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English first
Melbourne, Australia
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 August 2014

The hotel is across the road from the water. The rooms are nice and the view is fantastic. There are some great walks along the boardwalk, especially down to Rainbow bay and further on to Tweed Heads.

Room Tip: ask for absolute ocean views as some on the sides have partial views.
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  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank MightyHawks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2014 via mobile

We stayed for a week over the school holidays and loved the location. Could walk everywhere, easy access to shops and beach. Views fabulous. Unit tired and dated, smaller than expected. Hot water very hot to the point of being dangerous, esp with small children. Least loved of the mantra apts we've stayed in over the years.

Stayed July 2014
Helpful?
Thank TinaBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Beach, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2014

As locals of the Gold Coast we have many choices to choose from to have a mid-week overnight stay to recharge the batteries and our prefered spot to stay is the southern end of the Goldie and this time we chose the Matra Coolangatta. And what a great choice we made. From the moment we arrived from the friendly greeting check in to the easy access parking we knew we made the right choice. Our accommodation was a 1 bedroom ocean view room on the 9th floor. The room was very nice. Full size kitchen facilities, 2 way bathroom with washer/dryer comfortable lounge with foxtel and the main bedroom fantastic as you had full ocean views to wake in the morning glory of the sunrise. And the private balcony was huge and we spent most of our time out here watching the whales goes past and taking in all the beauty that Coolangatta can give. And if you do want to leave the view and try out the facilities down stairs give the pool a bit of a splash or a workout at the gym. The Mantra Coolangatta's location is in the middle of Coolangatta on Marine Parade, one of the best ocean resorts road. All close to food, cafes, shops, surf clubs,Twin Towns RSL and of course you can walk to all the beautiful beaches of Kirra, Coolangatta, Greenmount, around to Rainbow Bay and a short stroll up to Point Danger and over to Tweed Heads. We might only had one night here but it won't be our last as we totally enjoy everything the Mantra Coolangatta has to offer. Who could not enjoy the fantastic view and yes it can get noisy with traffic going by, but it's a busy holiday spot and all you have to do is close the sliding glass doors to keep the noise of below out and still watch the ocean beauty or to get a good nights sleep. We will definitely be back and maybe stay just a bit longer to enjoy the beauty our Gold Coast has to offer.

Room Tip: When booking an ocean view apartment asked if possible for the highest level
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Keztroppo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review, 18 September 2014
Dear Keztroppo

Thank you so much for taking the time to write about your recent stay with us here at Mantra Coolangatta Beach. I'm so glad you decided to stay with us and that we were able to provide you with the break that you needed.
You are definately right about this area and we always know how lucky we are to have this right on our doorstep. Even though we are right in the middle of things, it's always nice to know that you can shut it all out and just relax when you need to.

Thank you again and I do hope to see you again soon when you next need a break away from the every day.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 July 2014

we stayed here for a week should have stayed at home..room very poor seating uncomfortable
dishwasher broken even went out and bought a frying pan there,s no use carpet thread bare outdoor balcony setting rubbish definitely wont be back very poor value for money..
constant police activity and loud noise from nearby pub on weekends

Room Tip: go somewhere else
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  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank james m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review, 18 September 2014
Dear james m

Thank you for taking the time to provide feedback on your recent stay.

Please accept my apologies for your less than ideal stay with us and I do hope we have the opportunity to assist you in the future.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
120 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 July 2014

The greatest challenge I face when looking online for a beachside room is ensuring the location is indeed "beachfront" and the views will be available from my room. There are many options to choose from at Coolangatta and as soon as I arrived I knew that Mantra ticked all the boxes. Our room was on the 8th floor (above the tree-lined beachfront), the views were spectacular, there was just one road to cross to get to the beach and, within a block, a vast variety of shops and eating options.
Apart from that, the room had all the facilities we expected, albeit that the building is not new. The room was spacious and had a generous balcony. To top it off, the smiles and support from the Reception staff were sincere. We asked for two extra pillows and one of the Reception staff was at our door smiling within a minute. In so many other places, I've been told "I'll refer your request to housekeeping" or "We're busy on Reception, I'll bring the pillows up when it's not so busy".
All in all, we had a great stay.

Room Tip: There are many more floors above the 8th but certainly from this level, you have clear views of the...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank TaringaTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review, 18 September 2014
Dear TaringaTravellers

Thank you so much for your extensive and positive review of your recent stay here at Mantra Coolangatta Beach. We really do have a fantastic spot here and we are definately the only apartment complex which opens directly on to the beach, seconds from the water.

It's great to hear that our staff looked after you so well, customer service is certainly something that is so important and something that we pride ourselves on daily.

Thank you again and I do hope we have the opportunity to welcome you back to visit Coolangatta real soon.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 July 2014

The view from the apartment across to Coolangatta Beach was spectacular. Full marks! The noise was not so good - seems to be party central into the late night. Parking is meant to be available but there seems to be not enough green stickers and too many red stickers that mean you are not allowed to park in that particular parking space - seems to be for exclusive use of owners. The reception is only open until 8.00pm so need to ensure that you have organised your arrival if you need help with checking in. I managed to wipe my swipe card access details and so late one evening (inevitably) had to negotiate help to get into the apartment with the night cleaning staff and no lift and room access until the reception opened the next morning. The apartment was clean and tidy. Great to have the kitchen and extra room (lounge room and separate bedroom) so added space was very good.

Room Tip: Make sure that you get a view of the ocean from bedroom and lounge room and stay away from hotel on...
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  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review, 18 September 2014
Dear Kerry B

Thank you for taking the time to write about your recent experience staying here at Mantra Coolangatta Beach, we are so glad you enjoyed the view.
Coolangatta does have many recreational and leasure facilities and as such is succepteble to noise. Like all popular holiday areas, any undue noise that occurs outside of the resort grounds is outside of our control.
Unfortunately, unlike credit cards, our room keys can get wiped when they come into close proximity to any magnetic devices like mobile phones etc. Luckily we do have an after hours phone situated on the outside of the building and an on-site Manager for any similar circumstances should any of our residents or guests ever have this problem.
Parking is provided free of charge for all guests of the hotel and we do have 1 car park per apartment. As you have pointed out, there are many residents who reside here and also have car parking provided with their apartment.

Thank you once again for your comments and we look forward to welcoming you back again soon.

Kind Regards

Matthew Walters
General Manager
Mantra Coolangatta Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Coolangatta Beach

Property: Mantra Coolangatta Beach
Address: 88 Marine Pde, Coolangatta, Gold Coast, Queensland 4225, Australia (Formerly Outrigger)
Region: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
#3 Luxury Hotel in Coolangatta
#4 Family Hotel in Coolangatta
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Mantra Coolangatta Beach 4.5*
Number of rooms: 88
Official Description (provided by the hotel):
Located on Marine Parade overlooking the beautiful beaches of Kirra, Greenmount and Rainbow Bay, Mantra Coolangatta Beach offers an ideal location for couples and families looking for a relaxed beachside getaway. Just 5 kilometres from the Gold Coast Airport and 25kms from Surfers Paradise, Mantra Coolangatta Beach provides a range of studio rooms and one, two and three bedroom apartments, most with uninterrupted ocean views across the stunning Surfers Paradise skyline. Hotel rooms offer kitchenette facilities whilst all apartments offer fully equipped kitchens with separate dining and living areas. All rooms have air conditioning and all are NON SMOKING. Onsite facilities include swimming pool (heated in Winter months), spa, sauna, full sized tennis court, gym, BBQ facilities and courtyard areas. The resort is within easy walking distance to local restaurants, shops and entertainment venues. At night, enjoy one of the many shows on offer at the world class entertainment venue Twin Towns, or catch a live band at the renowned Coolangatta Hotel, both only a short stroll away. Mantra Coolangatta Beach maintains its status as a favourite beachside retreat for family holiday makers, surfing elite and retirees. Maintenance Notice: As part of ongoing improvements, Mantra Coolangatta will be undertaking exterior painting works and refurbishment of balcony decks from 18 July 2016 until 2 December 2016. During this time there will be some jackhammering, chiselling and drilling occurring Monday to Friday from 9:00am until 4.30pm. These works will also require the properties pool area to be closed between the hours of 7:00am until 3:30pm Monday to Friday from 10 October 2016 until 2 December 2016. The Mantra Coolangatta management team wish to apologise in advance for any inconvenience this may cause. ... more   less 
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Also Known As:
Mantra Coolangatta Hotel Coolangatta
Mantra Hotel Coolangatta
Coolangatta Mantra Hotel
Mantra Coolangatta Beach Australia - Gold Coast

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