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“Great resort for a quick getaway”

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Oaks Calypso Plaza Resort
Ranked #7 of 12 Hotels in Coolangatta
Sydney, Australia
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Great resort for a quick getaway”
4 of 5 bubbles Reviewed 9 May 2014

What a great find, we booked last minute through wotif via a mystery deal. Great location within walking distance to surf clubs, cafes, shops, restaurants, beaches etc. Also very close to the airport.

Room was a bit rough around tne edges but probably only needed a basic upgrade

Room was clean and well appointed, 2 storey penthouse with 3 toilets. The pool area was great although waterslide only in operation between 10am and 3pm. Lovely views.

Small negative was the wait for the lift which, at times, was excessive.

Would recommend and also stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank ChelleL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Front Office Manager at Oaks Calypso Plaza Resort, responded to this review, 11 May 2014
Thank you for taking the time to post a review for Oaks Calypso Plaza.
I was excited to hear you enjoyed your recent stay at our Resort. We are lucky in regard to the position of Calypso Plaza being located so close to Shops, Restaurants and across the road from the Beach.
We hope all of our rooms will undergo a Refurbsihment this year, I am sure you will enjoy our new look rooms closer to the end of the year as we would love to welcome you back to Oaks Calypso Plaza.
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551 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

We recently stayed in this complex which is located right opposite the beach and in the heart of the CBD. The room was comfortable, the service was wonderful and the rate was affordable. Will definitely be back.

Room Tip: Affordable comfortable apartment
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, 4 May 2014
Thankyou for your positive review on Trip Advisor recently. We welcome all feedback both positive and negative as it is our aim to ensure that all guests have an enjoyable stay with us at Calypso Plaza Resort, we hope that you will come and stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 29 April 2014

Not good at all, very, very dirty. I found it noisy due to aircon units outside so had to wear ear plugs to sleep.
Meant to stay 7 nights only stayed 2 due to tiny room and not what we were expecting. Room 127 and everything in it filthy including the broken tv remote, dirty walls, toilet and sheets. We complained and they came and cleaned again but it was not any better. There was an ant problem as well. We complained about this and they were sprayed however, they were back in force by the next day. Very disappointed overall and would not recommend to anyone. The whole place needs a darned good clean and refurbished. The position was great however across the road to the beach and restaurants. I class this as a budget motel but a dirty one, and there is no excuse for dirty. Definately is not a 4 star resort as described. Perhaps many years ago it was but not now.Dirty needs a darned good clean and needs refurbished.

Room Tip: "Don't say here if you like things clean.". "Higher floors may have less A/C un...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, 4 May 2014
Thank you for your review of Oaks Calypso Plaza. I am grateful that you have raised these matters as it is only through guest feedback that I am able to isolate any areas of concern in our property. We are constantly reviewing our apartments and services to ensure the best product is provided to all our guests. We would like to hear from you so that we can follow up on your comments in more detail, please feel free to contact me directly on bmcalypso@theoaksgroup.com.au
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Travellers are raving about these Coolangatta hotels

Melbourne, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 27 April 2014

Had the pleasure of returning to Coolangatta. Normally stay at reflections but left it too late to book. Oaks is much cheaper. Fully self contained unit, large balcony, however ours was mostly shaded and very tired looking outdoor seats. A bit old and in need of maintenance or freshen up. Perfect location, across the road to beach, staff very helpful and friendly. Pool area is geared towards children and they have a water slide and have a life guard on duty. Also an abundance of deck chairs. Those with families may like to know there is no oven. Hot plates and microwave. Lift your feet as you enter bathroom or you will stub your toe or scrap your foot on the slightly raised bathroom floor.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, 28 April 2014
The Staff and Management would like to thank you for taking the time to review Calypso Plaza Resort recently.
We welcome all feedback both negative and positive as this allows us to ensure our resort is maintained to Oaks Standards. I hope that you will come and stay with us again in the near future where I am sure you will enjoy our facilities once again.
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Brisbane, Australia
Level Contributor
103 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

Loved our Easter five day getaway from the city to one of the best beaches in Australia .Checked in the Thursday night before Easter after the tedious drive in traffic that went at a snails pace most of the way as Easter traffic usually is.Was glad of a quick check in and our free bottle of wine we were presented with and a late checkout as part of our package thru Wotif .com .Its a very big place ,good lifts very prompt .We had a one bedroom unit ,there are also two bedroom units as well .They are clean but a little dated and need some work which they told me our room for instance would be started on after Easter as there were cracks in the bath .Also the fire alarm was beeping which they promptly sent an electrician to change the batteries.He told us this one wasnt changed for atleast three years since hed been there as they were the old ones and he hadnt replaced it in that three years so im thinking they need to improve on regular maintenance ,atleast once a year check for smoke detectors is important. The appartment was clean well stocked in the kitchen and had laundry facilities in the bathroom .It had an airconditioner and two tvs but no safe which i found strange .We travel alot and always use the safe .Also there was no reference book or information about the hotel whatsoever .We had to ring the lobby to find out where the trash bins are kept and basically walk around the property to find where everything is located .Other than that the property is well maintained and great for families .There were many children and extended families staying there especially over Easter .The pool was great for kids ,not deep for adults but had a water slide and and outside spa which was warm and lovely but generally too crowded .Lots of sun lounges and some unbrellas .All in all we had a great stay and would go back again especially with the great Wotif deal we got

Room Tip: An ocean view room
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank catherine w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, 28 April 2014
Thank you for your review recently on Trip Advisor. Our rooms are all scheduled for a refurbishment this year, I hope that you will come and stay with us again in our new revamped rooms at a later date where I am sure you will once again enjoy all of our facilities and surrounding areas of Coolangatta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 April 2014

We stayed in a 2 bed executive apartment. Room 407. Location was fantastic, Size of apartment was fairly generous. Our room had a huge balcony with sun and shade all day. Unfortunately we were disappointed with the queen bed, it was very uncomfortable. Excellent views from our apartment. Staff were very helpful and polite. Would recommend this resort, you just cant go past the great pool and fantastic location. Beach at your door step and loads of restaurants and clubs. Glad to say we had a wonderful 5 night stay.

Room Tip: Stay on the north side of the resort. Room 407 was fantastic, fairly modern and great size balcony...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xmasPeters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, 28 April 2014
Thank you for the review on your recent stay at Calypso Plaza, it's great to hear that you enjoyed your time with us.The restaurants and surrounding areas are all centrally located to our resort as mentioned, I feel we are in an ideal location within walking distance to restaurants, cafes and supermarkets. We would love to welcome you back ion the near future to Oaks Calypso Plaza Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 25 April 2014

Stayed one night as we had an early flight to KL next morning from Gold Coast airport.

Check in was quick as we arrived around 9pm.

Had connecting rooms as our daughter was travelling with us - she possibly could have had sofa bed in lounge room, but this we did not realise till much later.

Room could do with a revamp as looking very tired.

Bed not that comfortable.

Really was only a 7 hour stay so did not get to see pool area as it was dark when we left in morning.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GwendaM2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review, 28 April 2014
Thank you for your recent reveiw regarding your stay with us at Calypso Plaza Resort, as mentioned the rooms are due for a refurbishment and dates have been scheduled. I hope that we can welcome you back again for a slightly longer stay with us where I am sure you will find our rooms updated and comfortable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oaks Calypso Plaza Resort

Property: Oaks Calypso Plaza Resort
Address: 99 Griffith Street, Coolangatta, Gold Coast, Queensland 4225, Australia
Region: Australia > Queensland > Gold Coast > Coolangatta
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#4 Luxury Hotel in Coolangatta
#4 Top resorts Hotel in Coolangatta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Oaks Calypso Plaza Resort 4*
Number of rooms: 146
Official Description (provided by the hotel):
Oaks Calypso Plaza is a 4.5 star resort centrally located in the heart of Coolangatta, minutes from the airport and a variety of Gold Coast attractions and is located opposite the beautiful Coolangatta Beach. The resort features one and two bedroom self-contained apartments with full kitchen and laundry facilities, most with sheltered balconies that provide ocean or hinterland views. ... more   less 
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Also Known As:
Oaks Calypso Plaza Hotel Coolangatta
Oaks Calypso Plaza Coolangatta
Oaks Calypso Plaza Resort Coolangatta, Australia - Gold Coast

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