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“A great place to stay in Gladstone”

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Oaks Grand Gladstone
Ranked #1 of 22 Hotels in Gladstone
Certificate of Excellence
Reviewed 29 April 2014

The Oaks Grand is newly opened and stands beside the Grand Hotel on Goondoon St atop the hill before it heads to the harbour. So, all rooms have great views either of the CBD and the refinery or the harbour. It's modern, spacious and tastefully decorated with all the latest technology a new hotel can offer.
We stayed in a studio apartment which had a king sized bed, which was super comfy, dreamy pillows, a kitchenette, small lounge and dining area, a washer and dryer in the bathroom and a verandah. All brand new and definitely roomy enough for 2 adults.
At the moment they are offering opening specials, so check them out.
Caitlyn, at reception, couldn't have been more helpful and friendly. She's a real asset!
There's a small pool and a small gym which are handy if you are into that and they've cleverly added a walkway on level two that connects the hotel to the Rumps and Ribs restaurant in the hotel and a Coffee Club next door. The restaurant at the Grand serves fabulous ribs and steaks and gets very busy, so be sure to book.

Room Tip: Because it gets very warm in Gladstone, ask for a room that doesn't get the morning or afternoon...
  • Stayed: April 2014, travelled on business
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Thank Deb O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shabir S, Manager at Oaks Grand Gladstone, responded to this reviewResponded 30 April 2014

Thank you for your amazing review. We are delighted you enjoyed your stay and found the facilities and amenities both convenient and comfortable. We pride ourselves on our staff as well as our property and I will pass on you compliments to Kaitlyn. We look forward to seeing you on your next visit to Gladstone.

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256 - 262 of 269 reviews

Reviewed 28 April 2014

We stayed here for one night after a fabulous holiday on Heron Island. What a great way to end a great holiday. A hiccup shortly after checking in was sorted immediately and with no fuss. Our room was beautiful, wonderful view and well-appointed. Loved the reading lights, extra-quiet air-conditioning and mod-cons. Everything was new and modern and spotlessly clean. Just lovely, wished we could have stayed longer. A special thanks to Amanda on reception who was professional to the core.

Stayed: April 2014, travelled as a couple
Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shabir S, Manager at Oaks Grand Gladstone, responded to this reviewResponded 30 April 2014

Thank you for taking the time to write such a glowing review. We are pleased that you enjoyed your stay with us and I will pass on your thanks and compliments to Amanda and the rest of the front desk staff here. We look forward to your return next time you pass through or visit Gladstone.

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Reviewed 27 April 2014

The best thing about this place, is that there is a walk way on level 2 straight into the back of Ribs & Rumps and the local tavern, with the Coffee Club right next door and a bottle store right next to the entrance of the Hotel. Beautiful appartment with beautiful views of the harbour( minus the mining construction also on the harbour lol). The convenience of having a fully functionally kitchen, cutlery and plates, the works, was very handy when having guests over. Staff were wonderful, always on hand, polite and well mannered, softly spoken, even when you've locked your self out of your room at 3 in the morning, the lovely ladies were always happy to help. Excellent parking space, I come from the city, so to have good parking is very rare and its free too!!

Room Tip: Try an get a room on the far side of level 2, then you have access to walk way to Ribs & Rumps...
  • Stayed: April 2014, travelled as a couple
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Thank fmk007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shabir S, Manager at Oaks Grand Gladstone, responded to this reviewResponded 30 April 2014

We are pleased that you enjoyed your stay with us, and was able to make use of the convenience of the walkway to fully utilise the restaurants and gaming facilities at our doorstep, we have further improved these facilities as they now have chargebacks available as well! We look forward to your next stay us.

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Reviewed 4 April 2014 via mobile

What everyone else has said is true. This is a great place, and the view was lovely. The bed was comfy!! Great stuff. The staff are really friendly too. My only slight criticism (and it's only a minor thing) is that there was a high pitched noise coming from the fridge every now and then, and the clock on the telephone was very bright. But these are minor. The rest was fabulous!

Stayed: April 2014, travelled on business
Thank scschwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jarred P, Front Office Manager at Oaks Grand Gladstone, responded to this reviewResponded 9 April 2014

We are delighted that you enjoyed your recent stay with us.

I am particularly interested in your comments regarding the fridge. I have not received any similar complaints yet and would love to investigate this further to prevent any ongoing issues with the fridge. If it isn’t too much trouble could you please contact the hotel on 07 4927 2422 or customerfeedback@theoaksgroup.com.au to provide the room number you stayed in so that I can do some further investigations.

Thank you, we appreciate your support and feedback and look forward to your next visit.

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Reviewed 18 March 2014

Without doubt the best rooms in Gladstone. Very comfortable beds, kitchenette, good size fridge, big television, nice leather two seat lounge. A well set out room with plenty of space. Just around the corner from the new Ribs & Rumps restaurant. Would like to see some minibar options in the room.

Stayed: March 2014, travelled on business
Thank Panky71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jarred P, Manager at Oaks Grand Gladstone, responded to this reviewResponded 19 March 2014

Thank you kindly for your review. I am delighted you enjoyed our apartments and facilities and look forward to seeing you again on your next visit to Gladstone!

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Reviewed 4 March 2014

Immaculately clean, very comfortable hotel. Good sized well configured room with plenty of space for work. Noise free environment allowed for good rest. Excellent parking.Close to a wide variety of quality restaurants.Good value for money. Would definitely use again and have recommended to my colleagues.

Room Tip: Loft sea view with a small open air balcony. Great for that glass of scotch and ice after a long day...
  • Stayed: February 2014, travelled on business
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Review collected in partnership with this hotel
Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jarred P, Manager at Oaks Grand Gladstone, responded to this reviewResponded 5 March 2014

Thank you for your outstanding review. I am very pleased you found our new apartments clean and spacious and the views were enjoyable. See you and your colleagues again soon!

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Reviewed 4 March 2014

Great rooms, very spacious! Brand new yet feels homely. High quality appliances in the rooms which is something you don't see everyday. Love the central location to several great pubs and eateries! And exceptionally well priced given the standard of the accommodation. The only glitch on my stay was inoperative lifts in the afternoon and early in the morning. But such teething problems are to be expected in a brand new property. and this in no way made the stay less pleasurable!

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brett D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jarred P, Manager at Oaks Grand Gladstone, responded to this reviewResponded 5 March 2014

Thank you for taking the time to leave us a fantastic review. I am glad your stay was enjoyable and relaxing. We look forward to seeing you again on your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oaks Grand Gladstone

Address: 79 Goondoon St, Gladstone, Queensland 4680, Australia
Region: Australia > Queensland > Gladstone
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 Hotels in Gladstone
Price Range: £59 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Grand Gladstone 4*
Number of rooms: 144
Official Description (provided by the hotel):
Located in prime CBD location, Oaks Grand Gladstone is Gladstone's newest and state-of-the-art apartment style hotel.The property contains 144 beautifully appointed studio and one bedroom executive apartments. All apartments include full kitchen/laundry facilities, FREE wifi, FREE foxtel, air-conditioning, modern decor and in room offering latest release movies. One bedroom executive apartments also contain private balconies.The properties facilities include FREE GYM, pool, 24 hour reception and FREE undercover parking.The adjoining Grand Hotel is home to The Coffee Club, Ribs & Rumps, Grandstand sports bar, large gaming room, function/conference facilities and a bottle shop. ... more   less 
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