I really like the style of accommodation quest offers with the option of daily room service & chargebacks or dining on site, but self contained facilities like washing machines and a kitchen. This Quest was reasonable, but probably not the best I have stayed at.
Customer service staff were really nice and accommodating-it was fully booked the week we stayed but they still managed to offer us an early check in. They also had some free beverages in the fridge for us.
The room and balcony size was good and all appliances were in good working order. The Television was also a generous size.
They did not have an onsite gym like many Quests. In addition the room was a little worn for examples there were lots of stains on the carpet.
The location is really good-close to the Mackay showgrounds, lots of dining options and a shopping centre.
Overall if I was staying in Mackay again I'd certainly consider staying there again. Hopefully they will give the rooms a mini revamp and then I think it would be worth 5 stars.
- Official Description (provided by the hotel):
- Quest Mackay is an all Apartment Hotel featuring 96 Studio, One and Two Bedroom Apartments that can be used for short or long term accommodation. It is brand new only opening in Sep 2009 centrally located right in the heart of the tropical city of Mackay. ... more less
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