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“Great steak Mike”
Review of Shakespeare Motel

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Shakespeare Motel
Ranked #7 of 34 Hotels in Mackay
Certificate of Excellence
Reviewed 28 March 2013

Once again, the food and accomodation is a winner at this motel.

After another recent stay, I ordered a well done rib eye steak with toppings of prawns and scallops with a side of mushroom sauce.

Not only was the steak to perfection, the accompanying sides were fantastic as well. I commented that I sent back a completely clean plate without any fat or gristle present in the steak at all (I can't eat beef fat) and I'm completely picky about it.

The service was up to its' usual impeccable standard and the room was spacious, quiet and well presented as it was last trip.

You certainly have my business in a town of many other variables - well done to all your staff Mike, we'll be back soon.

Room Tip: This motel is off Nebo Road and does not have trouble with road noise - a good alternative from othe...
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  • Stayed: March 2013, travelled on business
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1  Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 - 91 of 103 reviews

Reviewed 24 February 2013

On a recent trip home to see my family I stopped in Mackay along the way to break up the drive. I ended up at shakespeare international motel and was greeted at the front desk by a very happy Receptionist which was a nice change as good customer service is hard to come by these days! I stayed in a deluxe suite and the room was really clean and nicely presented, I had dinner and breakfast in the restaurant "Romeo and Juliets" and was pleasantly surprised at how amazing and well priced the meals were!! I will definitely be staying here next time i'm in Mackay and have recommended it to all of my friends and family!

Room Tip: The deluxe suite is really spacious,nice and great value for money!!!
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  • Stayed: February 2013, travelled solo
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2  Thank Helathy_Traveller13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

My partner and I had intended on staying here for a night on the 18th of February and could not stay in our room for more than 5 minutes. The room smelt like bleach, was extremely outdated and damp. Not good value for money at all. One of the staff members (Toni) was extremely rude however Scott did try and accommodate us however it was obvious that he did not know how to handle complaints. We ended up leaving 5 minutes after checking in and getting our money back. (Which was extremely difficult thanks to Toni seeing we did not touch or use anything in the room) Was extremely disappointed would never recommend this place to anyone.

Room Tip: Avoid this place all together.
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  • Stayed: February 2013, travelled as a couple
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2  Thank Ashlee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2012

Having stayed here before I will certainly be staying again. Helpful staff and an in house restaurant make this stay easy.
Good food (a T bone steak that someone can actually cook to order) and substantial serve sizes make this stay value for money in a mining community.
Not the cheapest motel in Mackay but on par with most others around, but have always had a good night sleep as it's away from the main road and easy to get to.
Many thanks Mike and staff, made a long day's driving tolerable.
See you again soon.

Room Tip: Downstairs rooms are an advantage so you don't have to carry luggage up the stairs, two level mo...
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  • Stayed: December 2012, travelled on business
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2  Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2012

Very good Motel that is not on the Highway. Good location and easy walk into city for restaurants. Near the Showgrounf and close to Canelands shopping centre. We were late for breakfast but they quickly provided a continental breakfast. Very friendly staff.

  • Stayed: August 2012, travelled as a couple
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Thank wazza53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael M, Front Office Manager at Shakespeare Motel, responded to this reviewResponded 4 September 2012

Thank you for your review. Glad you enjoyed your stay with us and we hope to see you again soon.

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Reviewed 26 August 2012

Very friendly staff, good location, rooms quite dated and in need of upgrade, a little noisy from adjacent busy road. Not good value for money however it appears that accommodation in Mackay is at a premium no matter what day of the week. The word 'International' is loosely used. Adequate accommodation.

  • Stayed: August 2012, travelled as a couple
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1  Thank Jocarinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael M, Front Office Manager at Shakespeare Motel, responded to this reviewResponded 28 August 2012

Thank you for your valuable review.

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Reviewed 12 July 2012

We don't usually stay in motels due to the fact that the majority of people staying in them clatter around at all hours of the day and night regardless of the fact that other people may just be trying to sleep.
The Shakespeare International was different. From the moment I rang to enquire about accommodation, I was impressed. The member of staff I spoke with obviously enjoyed her job. She was helpful, polite and cheerful. Nothing was too much trouble.
Upon arrival, we were greeted with a smiley face, (not one of "oh, do I have to speak with you" type of face) from someone again, who enjoyed their job. Our checkin procedure was efficient and quick.
Our room was clean and tidy and homely. No, it wasn't as modern as some, but does this matter? No! It was clean and well kept even if the decor was a little old. Our only negative comment would be that due to its location, i.e. next to the kitchen, we encountered noises from the kitchen at the end of a night when taking out the rubbish and early in the morning when collecting ice from the fridges for breakfast.
All of the walkways were carpeted so no noise from passers-by which was a plus when staying in a motel.
The dining room was spacious, and the staff great especially our breakfast waiter who, after our 1st morning there, was ready to provide our requests from the previous day such as skimmed milk and vanilla yogurt.
The manager was very helpful and friendly too and so keen to be "on top" of everything including all maintenance as and when needed.
We would definitely consider staying here again, but we may just request a room a little further away from the kitchen next time.

Room Tip: Ask to be away from the kitchen and dining room.
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  • Stayed: July 2012, travelled on business
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Thank ISTechnology
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shakespeare Motel

Address: 309 Shakespeare St, Mackay, Queensland 4740, Australia
Phone Number:
Region: Australia > Queensland > Mackay
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 34 Hotels in Mackay
Price Range: £66 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shakespeare Motel 4*
Number of rooms: 37
Official Description (provided by the hotel):
Quiet and centrally located, the Shakespeare Motel is an ideal choice for accommodation in Mackay. The Motel is 5 minutes from the CBD, with a modern restaurant and superior facilities. Service is our priority, and you'll find every staff member friendly and helpful, making you feel like you're at home away from home. ... more   less 
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