We have just spent an overnight stay at Lanai on our way to Airlie Beach. The 3 bedroom we were in has a number of faults. Half flush on toilet in enquire did not work, balconies were filthy, lights on lounge room not working (perhaps a simple bulb replacement) and walls terribly dirty and marked. The most disappointing was the air conditioning, which signs claim has been thermostat controlled to 23 degrees, which is way to cold, why can't individuals control to a temperature of their liking? Also, the washing machine did not work, was disappointing that management did not offer the services of another! At $345 for the night, very poor service! The positives, the location, the pool and awesome breakfast delivery available from nearby metro :)
- Official Description (provided by the hotel):
- Relax, unwind and explore! Discover for yourself Mackay's best kept secret. Located alongside the Bluewater Lagoon and Canelands Shopping Centre, with picturesque views over the Pioneer River and ocean, Lanai has a selection of large self contained one, two and three bedroom apartments to suit all budgets. Features include resort style heated swimming pool, equipped gymnasium, meeting room, room service from nearby Metro and Phoenix restaurants, and free Wi-Fi. Ask about our range of packages from romantic getaways, family escapes and adrenaline-action packed holidays, we're here to organise your unforgettable stay with us. Lanai guarantee your stay with personalised attention to detail, welcoming friendly service and ensuring your stay gives you every reason to return. You're always welcome at Lanai! ... more less
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