Great location, walking distance to free lagoon, walking tracks, Canelands shopping centre, restaurants and cafes. Secure location. We requested a room with a view and weren't disappointed, with our view over the river, city and lagoon. We were a bit disappointed overall for several reasons. One of the main reasons we booked was the advertised heated pool for our 2 children, when we arrived it was very cold and when we notified reception were told that it would take 4-5 days to heat. The fully equipped gym consists of only a treadmill, bike and some weights, not what I would consider fully equipped. In terms of the unit, only one TV in a 3 bedroom apartment is disappointing. We did have a King Bed in our master bedroom but it was two king singles zipped together. The ensuite shower was two small to bend over in and the shower fittings were very difficult to keep the waterflow in the right direction. The toilet is positioned so close to the toilet paper you need to be slightly sideways on the toilet. The main bathroom shower leaked through the doorseal. Great kitchen and the apartment was clean. Allocated car parks however after speaking to several people this could be improved as often two people were allocated the same parking spot. Free Wifi but daily download limit. Mackay is expensive for accommodation
- Official Description (provided by the hotel):
- Relax, unwind and explore! Discover for yourself Mackay's best kept secret. Located alongside the Bluewater Lagoon and Canelands Shopping Centre, with picturesque views over the Pioneer River and ocean, Lanai has a selection of large self contained one, two and three bedroom apartments to suit all budgets. Features include resort style heated swimming pool, equipped gymnasium, meeting room, room service from nearby Metro and Phoenix restaurants, and free Wi-Fi. Ask about our range of packages from romantic getaways, family escapes and adrenaline-action packed holidays, we're here to organise your unforgettable stay with us. Lanai guarantee your stay with personalised attention to detail, welcoming friendly service and ensuring your stay gives you every reason to return. You're always welcome at Lanai! ... more less
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