There were a couple of clunky service issues when I checked in, the lady behind the counter couldn't quite figure out how to get my meal order onto the computer. There was a new weekend (limited) menu, so maybe the issue was the new items hadn't been added, not sure. In the end I asked her if I could just go to my room and get her to bring the receipt down with the meal (which I eventually got, but it was forgotten when my meal came down). The room service meal did take a while to arrive (close to 45 minutes for a steak sandwich), it was ok, but the steak sandwich was on a ciabatta/turkish style bread and I would have preferred normal bread. The steak sandwich had a side of chips and had an egg on it, and was nice and tasty.
The room was nice enough, although there was an almost overpowering amount of room freshener used to disguise an underlying odour. Otherwise it was clean and neat. I wasn't a huge fan of the weird uneven tiles though (probably described in a catalogue as rustic) but that's just being nit-picky. I would stay there again, but probably not on a weekend as I found the weekend menu a bit uninviting. The lady behind the counter was kind enough to offer to make me a salad or something, but I would really just rather have more choice.
- Official Description (provided by the hotel):
- For the Best Deals go to mackay rose motel New owners special - $88 a double including hot breakfast !!! The Mackay Rose Motel is family operated and has recently been refurbished. All rooms have air-conditioning, free Wi-Fi recently upgraded, 10 Foxtel channels including Fox sport, Sky racing and movie channels. Meals and breakfast available 7 days a week as we do home cooked style meals starting at $15.00 in our bistro. Packed lunches also available as well as conference room facilities. Relax and enjoy the outdoor resort style swimming pool and bbq area. The motel is conveniently located close to all facilities including Mackay airport, hotels, shops and fast food outlets. Mackay city centre is only 3kms away. We look forward to looking after you and providing you a home away from home. ... more less
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