We were charged $95.00 for a cabin and then due to unforseen circumstances we had to cancel a few days before. Katherine told me I would forfeit my money as they needed 7 days notice unbeknownst to me as I only booked in nearly 7 days prior. Sh said I could book for another night on that $95.00. My husband said no. That he was in the hospitality industry as well, which he does, and said that it is illegal the process she has taken. She offered my husband 75% refund. So he agreed to this. So we paid $71.25 but not until I called the next day did they refund it.
Also the deposit on the key is $100.00 for not more than a $5.00 key, it seems excess doesn'tI it?
They are ripoff ' s in my view.