We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Ripoff” 1 of 5 bubbles
Review of Andergrove Van Park

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Mackay
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Andergrove Van Park
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Ripoff”
1 of 5 bubbles Reviewed 23 July 2014 via mobile

We were charged $95.00 for a cabin and then due to unforseen circumstances we had to cancel a few days before. Katherine told me I would forfeit my money as they needed 7 days notice unbeknownst to me as I only booked in nearly 7 days prior. Sh said I could book for another night on that $95.00. My husband said no. That he was in the hospitality industry as well, which he does, and said that it is illegal the process she has taken. She offered my husband 75% refund. So he agreed to this. So we paid $71.25 but not until I called the next day did they refund it.
Also the deposit on the key is $100.00 for not more than a $5.00 key, it seems excess doesn'tI it?
They are ripoff ' s in my view.

Stayed July 2014
Helpful?
3 Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

37 reviews from our community

Traveller rating
    18
    9
    4
    2
    4
See reviews for
11
17
3
Business
0
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Mackay, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

Managers Catherine and Murray are friendly and helpful , All the staff that work in the park are lovely friendly helpful people .Park grounds are well maintained amenities are clean . A friendly well kept park .will most definitely return to the park when I'm next in Mackay .
Angela .

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 21 May 2014 via mobile

We stayed for two nights on our trip south. The owners are wonderful and more than helpful. The cabin was clean and had everything we needed. Fairly quiet area and very tidy grounds. Reasonably priced for Mackay as the rest of the accommodation is way overpriced.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Delina66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernvale
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

We arrived just before they were closing and had no trouble getting a cabin for the night. The lady behind the counter was very pleasant and accommodating. I even got Seniors rates which made our cabin that much cheaper. The cabin was very comfortable and had everything in it we needed to cook etc. A great place to stay.

Room Tip: The cabin was in a very quiet spot.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ady60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mackay hotels
2.1 mi away
BIG4 Mackay Marine Tourist Park
4.0 mi away
Mackay Blacks Beach Holiday Park
2.9 mi away
Country Plaza Motor Inn
Country Plaza Motor Inn
#17 of 34 in Mackay
4.5 of 5 bubbles 43 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
Mackay Motor Inn
Mackay Motor Inn
#22 of 34 in Mackay
4.0 of 5 bubbles 57 reviews
1.3 mi away
Central Tourist Park
Central Tourist Park
#2 of 2 in North Mackay
3.0 of 5 bubbles 22 reviews
3.3 mi away
Potters Oceanside Motel
Show Prices
Show Prices
Show Prices

Been to Andergrove Van Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Andergrove Van Park

Property: Andergrove Van Park
Address: 40 - 68 Beaconsfield Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Hotel Style:
Ranked #8 of 25 Speciality Lodging in Mackay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing