My family and I stayed at the Abacus while passing through Mt Isa on our travels, the air conditioners were unable to keep up with cooling the room resulting in almost 40 degree temperature inside.
Due to asking staff to attend our room to address this problem and also room service being delivered we had staff in our room approximately 5 or 6 times that evening, also because of the heat in the room and being 32 weeks pregnant I was in the bedroom trying to cool down with a bucket of ice for the most part while staff were in attendance.
Upon our departure in the early hours of the next morning I was unable to locate my expensive sunglasses that had been sitting on the kitchenette bench.
I reported this to management when we arrived at our destination as they were away on holidays at the time of our stay, feedback from Melissa became rude and defensive during the course of our conversation and I was told that I couldn't prove that a theft had occurred and I was sarcastically asked if I thought the staff had put my sunglasses down their pants. Totally unprofessional.
A police report has been filed on the matter.
Unfortunately due to the uncooperative attitude I received from management I have no other recourse than to urge people to be wary about staying here.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Traveltool, S.L.U., Agoda, Odigeo and Priceline so you can book your Abacus Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.