I read the last review on Tuscany on Tor and I've got to say the same thing. The reception was helpful. We had the spa suite with a bar fridge, microwave, plates, cutlery, etc. Bowls (for byo breakfast would have been good but thats just a side note). Spa was good, big. Internet speed was fast. Laundry was $3 and dryer free so basically easy. We asked for the bar fridge to be empty when we checked in, which they did. Check out was easy. I was actually impressed with the whole Best Western set-up. The room was bright, modern and clean. Instead of little toiletries they have dispensers which I think is much more environmentally conscious. Like I said there was nothing to complain about, instead we could enjoy our time away.
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