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“Extremely friendly”

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BIG4 Toowoomba Garden City Holiday Park
Certificate of Excellence
Toowoomba
Level Contributor
3 reviews
3 hotel reviews
“Extremely friendly”
Reviewed 20 March 2013

After a long 10 hour drive with three kids we arrived late at the park. When needing assistance the night manager was extremely helpful. Over the next few days we got to know the managers well and were really impressed. So much so that we stayed longer than initially expected. If you are looking for fabulous hospitality you will find it here.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cassfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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91 reviews from our community

Traveller rating
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    11
    4
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Guyra, Australia
Level Contributor
321 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 23 February 2013

Stayed on an ensuite site. Site was good size. Ensuite was a good size, it was dated but it served us well. Staff were friendly and helpful. Park has many permanents. Good quiet location. Boom gated security. Fair pricing

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
914 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 394 helpful votes
Reviewed 15 February 2013

We stayed in a cabin. Supposedly 4 star. NOT. If this place is 4 star then I eat my hat. The cabin is basic to say the least. The so called lounge room is cramped and you are climbing over each other just to move around. Ours was a two bedroom cabin but the second bedroom consisted of a very cramped arrangement of 4 bunk beds. Felt so sorry for my travel companion as he had to spend a very claustrophobic 5 nights locked into that. I can't really think of a nice thing to say about the cabin. The air con was lack lustre at best, the bed in the main bedroom was rock solid and was actually a "split" bed so all you coul feel was this ridge in the middle of the bed. Fixtures and fittings were cheap and nasty. The sofa in the lounge was almost unbearable to sit on. In fact - this goes to show how unbearable - we were in bed well before 9pm every night because the option of lying on the disgusting beds was more acceptable than sitting on that awful sofa. The fan in the bathroom made so much noise that we elected to not turn on the light in the bathroom (the fan was linked to the light switch) and so we stumbled around in the bathroom for he whole five days we were there.

All in all it was a really unpleasant experience. Riight from when we checked in and were left standing there for at least 15 minutes through to 5 sleepless nights due to (a) disgusting hard beds (b) people in next cabin with loud tv's and (c) people in close proximity leaving for work at ungodly hours and waking us up. For the price, it just was not worth it

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank BrisCaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 January 2013

We arrived late and the night lady was fantastic. She let us in and directed us to our tent site. It had been hot and we were stuffed and just wanted a drink, she was more then happy to recommend a place which was the golf club it had a free bus that came out and picked us up as she knew we wanted to have a drink and didn't want us drink driving so was more then happy to call forth bus to pick us up from the caravan park, the camp kitchen was nice but didnt have plates and cups or cutlery :( toils were nice and clean the pool was lovely perfect for kids and the playground was gd for em as well. Not sure if there was a jumping pillow or not. The tent site was green and lovely. Gd price at $39 a night for a powered site. The staff here are very nice. Oh and ya can get buy one coffee get one free :)

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bjandjensa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toowoomba, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2012

I spent 2 weeks at the holiday park and felt very much at home.
The staff were very friendly and helpful,my cabin and the ammenities were very clean and tidy and the park was quiet and located close to shops and other attractions.

  • Stayed September 2012, travelled solo
    • Location
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Helpful?
1 Thank Karen6722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 29 September 2012

This was our first holiday to queensland and we are so glad that we picked toowoomba and this garden city big 4. The staff were very helpful especially Glenn the park manager. Nothing was too hard he helped us with our camp and was full of information and most of all everything was very clean. One of our family members was in a wheelchair and the facilities was wonderful. We can not have enough good things to say about this park.high recomended. BBQ was also very clean and the pool was fantastic

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mclarklake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 August 2012

We stopped at Big 4 on our trip to the Jondaryan Woolshead for the Jackie Howe festival of the Golden Shears. I can recommend staying here. It is very convenient to everything you need. The butcher the baker and the pizza maker. There is also an IGA supermarket, bottle shop,chicken shop,pharmacy,fish and chips and Indian within walking distance. We took the courtesy bus to the Golf Club for $10 steak night and reception gave us two for one drink vouchers. You can join at the club for $2 and take advantage of the member offers. You receive country friendly hospitality from all the staff at Big 4. The amenities are very clean. The cabins are cleaned thoroughly. The gardens are well maintained and all guests are welcome to pick the herbs from the herb garden. We were lucky enough to arrive on time for Sara's scones which are served at 3.30 every Thursday for guests. We had a good chat with other travelers. Thumbs up for a well run park. Will be returning! Richard and Jennifer Brisbane

  • Stayed August 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunshinewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BIG4 Toowoomba Garden City Holiday Park

Property: BIG4 Toowoomba Garden City Holiday Park
Address: 34A Eiser St | Harristown, Toowoomba, Queensland 4350, Australia
Phone Number:
Region: Australia > Queensland > Toowoomba
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 20 Speciality Lodging in Toowoomba
Price Range (Based on Average Rates): £
Hotel Class:4 star — BIG4 Toowoomba Garden City Holiday Park 4*
Number of rooms: 33
Official Description (provided by the hotel):
BIG4 Toowoomba Garden City Holiday Park is your first choice for centrally located four star cabin, caravan and camping accommodation. Go on a tour of discovery to uncover country history and changing landscapes. Toowoomba offers glorious parklands including Queens Park and the Japanese Gardens. Do some city shopping or browse among handmade goodies at nearby markets. Relax and take a swim in the heated saltwater pool & spa, or sit back and watch while the kids enjoy sliding down the waterslide. We have all the information you need to plan a great holiday! ... more   less 
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