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“Nice hotel in Excellent Location” 5 of 5 bubbles
Review of Ensenada Motor Inn and Suites

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Ensenada Motor Inn and Suites
Ranked #5 of 7 Hotels in Glenelg
Certificate of Excellence
Ashford, United Kingdom
Level Contributor
188 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Nice hotel in Excellent Location”
5 of 5 bubbles Reviewed 22 January 2012

The location for this hotel is excellent. It’s close to the beach, shops and restaurants,
with a tram stop nearby which will take you into the centre of Adelaide. The hotel is in pristine condition with nicely furbished, clean and comfortable rooms and friendly staff.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mal033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 reviews from our community

Traveller rating
    65
    100
    38
    12
    4
See reviews for
20
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Seattle, Washington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

In Nov 2011 I spent several nights at the Best Western Glenelg outside of Adelaide. It was a good location in that the tram from the centre of Adelaide stopped less than 200 meters from the hotel. The tram was a about a 20 minute ride. Accomodations very clean and up to date. Lots of nearby services and dining. Lots of beach activity. The staff was very helpful.

  • Stayed August 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank easytoplease61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stawell, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 January 2012

We stayed here about 5 years ago and have just stayed again for one night. We enjoyed our previous stay and also this one. The rooms are on the smaller side, but you still have plenty of room to move around. The rooms have been refurbished to a very modern style and are spotlessly clean and smell very fresh. The bed was very comfortable which is always a bonus when you stay away. The air-conditioner was already turned on in our room when we arrived, which was great considering how hot it was outside. we could hear no noise from other rooms or passing traffic so it is in a great location.All staff, from reception to cleaners, are very friendly and extremely helpful.Location is great with just a very short short walk to Glenelg beach or Jetty Road for shopping and eating. You can leave your car in the carpark (which is secured overnight) and either walk to catch the tram which is just a short walk or catch a taxi. There are a few steps to climb with your luggage but you would only have to ask for asistance and someone would be happy to help. The room is reasonably priced and especially considering we payed $40.00 more for a room the night before in another motel where the air-conditioner didn't work and the rooms weren't all that clean.Well done Ensenada Motor Inn Glenelg - next time we will be back to stay for a week.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 22 November 2011

The best thing about this motel is the location, just around the corner from the beach and Glenelg restaurants and cafes.
The Motel itself is clean enough, very "70s" looking decor, and small rooms. The bed and pillows felt like slabs of concrete- not comfortable.
There are lots of stairs, as people have mentioned...not good if you are lugging suitcases up and down.
The walls are paper thin. I could hear the people next door using their bathroom (you know what I mean) and the whole night I had trouble sleeping because of noise.

Stayed November 2011, travelled on business
Helpful?
3 Thank Petal57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenelgManager, General Manager at Ensenada Motor Inn and Suites, responded to this review, 23 November 2011
Dear guest,
Let me start by thanking you for completing the Trip Advisor Guest Survey regarding your recent stay at our property. I apologise for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. I am disappointed that our decor did not meet your tastes. The property has been fully refurbished in the last 18 months with quality polished furniture. Every room has been rebuilt from wall to wall with new furniture, quality carpets and curtains, the latest LCD TV's, dedicated desk space with wireless internet access and ipod docking stations and more. To assist guests in selecting their accommodation based on their requirements, we have stated on our home page on our website that there is no elevator or disabled access.
Yours sincerely,
Rob
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 10 November 2011

Stayed here in July '11 for the second time in 12 months & was not disappointed. Yes the carpark can be difficult to park in if you are an average driver, yes the stairs can be a pain if you are older or slightly unfit but that aside it is value for money given the location.
Staff were very friendly & very helpful, Hotel was selected purely for location based on the following: Its Glenelg, access to trams, cafe's & restaurants,variety of shops in Jetty Rd, the beach & great place just to wander & sight see.
Room & bathroom was very clean, room's both times had obviously been updated/modernised & were a good size for Interstate travellers with sizeable luggage.
Yes the Hotel is not perfect however will not hesitate to stay there again & can recommend to others who appreciate value for $$$ & Location, Location, Location.

Room Tip: If fitness is an issue ask for a Ground Floor room
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank TravellingScorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
463 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
3 of 5 bubbles Reviewed 18 October 2011

We are hardly ever misled on hotels, but this one bit us in the rear. Best Western hotels have a reputation for cleanliness and good maintenance. But, the room was dirty, carpet was not maintained, air conditioning did not work well. The rooms are outside facing and we could hear other rooms and street noise. The car park was hard to access and difficult to park. Small room and had to use a special key to get in the room and the car park. Very confusing. Had to use stairs, no elevator. Not recommended.

  • Stayed April 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank CliffKol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlenelgManager, General Manager at Ensenada Motor Inn and Suites, responded to this review, 21 October 2011
Dear guest,
Let me start by thanking you for completing the Trip Advisor Guest Survey regarding your recent stay at our property. I apologise for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. I am disappointed that the cleaning and airconditioning did not meet your expectation; we prefer guests bring these issues to our attention so we can remedy them before the guest leaves. To assist guests in selecting their accommodation based on their requirements, we have stated on our home page on our website that there is no elevator or disabled access. Unfortunately, one of the problems associated with being the most Centrally located accommodation in Glenelg is "just how busy the area is.". However, as part of our recent refurbishment program, all windows are double glazed and very affective when closed. Thank you for highlighting how good our security is. We have recently installed the latest in electronic locks and have 24 hour surveillance. Our car park also requires PIN access which ensures the safety of our guests vehicles. We are the only property in Glenelg to offer lock-up car parking. Thank you for your feedback. Rob, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 September 2011

Stayed here last week albeit unfortunately very briefly. Great location and easy walk to shops restaurants and tram as well as the beach. Friendly courteous and welcoming attention on arrival.When visiting Adelaide again would stay here again.

  • Stayed September 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pkbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ensenada Motor Inn and Suites

Property: Ensenada Motor Inn and Suites
Address: 13 Colley Tce, Glenelg, South Australia 5045, Australia (Formerly Best Western Adelaide)
Region: Australia > South Australia > Greater Adelaide > Glenelg
Amenities:
Free Parking Kitchenette Suites
Hotel Style:
#4 Luxury Hotel in Glenelg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ensenada Motor Inn and Suites 4*
Number of rooms: 39
Official Description (provided by the hotel):
The Ensenada Motor Inn & Suites has a selection of accommodation including Executive & Deluxe Motel Rooms, Self-contained Suites and two bedroom Holiday Apartments. •FREE Wi-Fi available in all motel rooms, suites and holiday apartments. •FREE secure parking available onsite. •Holiday Apartments are located nearby at 16 & 29 Colley Terrace. We are ideally situated opposite picturesque Colley Reserve, only a one minute walk to the golden sands of Glenelg Beach and adjacent to Moseley Square, famous for its cafes, restaurants and tram service to the Adelaide City CBD. ... more   less 
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Also Known As:
Best Western Glenelg
Glenelg Best Western

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