Booked a total of 17 nights for staff and myself. Despite booking apartment rooms, staff were placed in studio rooms.
After checking out and settling my account, two days later I was charged $1,900 in error. Took many phone calls and hold time for it to be rectified 6 days after checking out. The amount has still not appeared on my credit card. I do not know how hotels can authorise and make incorrect charges after check out.
See previous rating of this property this time last year. Not having much luck here!
It is a shame, because the property is in a great location, but continues to disappoint.
- Official Description (provided by the hotel):
- The sensational ocean views and resort facilities of Oaks Plaza Pier, make this property an ideal choice for corporate and leisure travellers seeking fabulous Glenelg accommodation. Plaza Pier has undergone a full room refurbishment which was completed in September 2011. Enjoying an absolute beach frontage location, Oaks Plaza Pier allows you to really experience Glenelg. Luxurious 1 and 2 bedroom apartments feature wide balconies overlooking the beach or park, full kitchen and laundry facilities. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Oaks Plaza Pier Apartment