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“Great location in Gleneg but better places to stay”

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Oaks Liberty Towers
Certificate of Excellence
Reviewed 27 December 2013

On a recent trip to SA we had two nights in Adelaide so decided to stay at Gleneg. Check in was fine. The apartment was advertised as having a queen size bed but in fact only had a double. Wasn't a problem for us but would be for taller people. What hotels have double beds now????? The bedroom side tables had a strange glass top on them. Problem was the glass wasn't secured and moved every time you put something on it. Again no major problem for us but would be a huge safety issue if you have children. Apartment was reasonably clean but no one had cleaned under the lounge for some time. Shower was so small that anyone large/pregnant would not have been able to shut the door! Reasonably well equipped but only one wine glass. Shame we had two people staying. It's the little things that get a big tick from us and unfortunately there were too many little problems for us to recommend this hotel.

  • Stayed: December 2013, travelled as a couple
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2  Thank Relal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 10 January 2014

Many thanks for taking the time to leave a review after your stay at Oaks Liberty Towers.
I appreciate the comments you made relating to the furniture in the particular apartment that you stayed in. The furnishings do differ between a number of apartments as some are furnished by the owners. We are currently speaking with these owners to upgrade their furniture packs. Its disappointing to read that the apartment was not stocked appropriately with enough wine glasses at the time you checked in. Reception would have been more than happy to replenish these for you. I do hope that these small issues dont deter you from staying again in the future and i would like to thank you again for your valued feedback.

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204 - 210 of 321 reviews

Reviewed 15 December 2013

After being SO disappointed with the Stamford Grand at Glenelg, we decided to try the Liberty Towers. It was not only really clean and tidy, modern and well located, but the parking is really well priced,room rates for a one nighter were excellent, and the staff were courteous. A big turnaround from our last stay at the above mentioned. However we did stay on a Sunday, which may mean weekends in Summer may be a little rowdy at street level, but will definitely stay again.

  • Stayed: December 2013, travelled with family
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3  Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 17 December 2013

Many thanks for taking the time to leave a review after your recent stay at Oaks Liberty Towers.
Its always pleasing to know that our guests have had an enjoyable experience and found great value for money in our product. I shall pass on your positive and kind comments to the Front Desk and Housekeeping Team. On behalf of the team at Oaks Liberty Towers, we look forward to welcoming you back for your next stay at Glenelg.

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Reviewed 28 November 2013

At $859.00(AUD) for a 5 night stay this place is up there for charging, add to that $18.00 per day if you want parking included then you are looking at near $190.00AUD per night for a small apartment without any service apart from once per week.
I stayed for 5 nights and in the room were 4 teabags, 4 sugar sachets, 5 coffee sachets and in the fridge there were 4 little long live milk tubs.
Don't even try to get a street parking spot near the place on Friday, Saturdays and Sundays due to it being a tourist spot in Glenelg.
They require a $150.00 deposit on your credit card upon check-in which is NOT returned to you for between 5 to 10 working days after you check out!
Fittings were average as was the cleanliness.

  • Stayed: November 2013, travelled with family
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1  Thank Henk V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 17 December 2013

Thankyou for taking the time to leave a review after your most recent stay at Oaks Liberty Towers. Oaks Hotels and Resorts offer fully self contained apartments and the rooms are stocked upon arrival with selected amenities to start off your stay. I apologise that your room was not serviced during your stay. Please find that our friendly reception staff have extra amenities available at reception should guests ever need more and if notified could also arrange for the room to be serviced for you. Car parking is an additional cost of $18 per day and we ensure that this is made evident in our confirmation paperwork as well as on our affiliated websites to ensure guests are not inconvenienced upon arrival. All Oaks Hotels and Resorts properties require a $150 credit card security bond upon check in as per our confirmation paperwork and as advertised with our online affiliates. As not all financial institutions have the same release time for pending authorisation’s, we advise our guests that it may take between 5-10 days to release from check in to avoid any inconvenience upon departure of the hotel. Its disappointing that we did not meet your expectations on this occasion and will pass on your comments regarding cleanliness to the Housekeeping Team. We hope to welcome you back to stay with us in the future.

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Reviewed 26 November 2013 via mobile

Stayed here for 3 nights whilst on Adelaide. Love Glenelg and getting a tram in and out of Adelaide City is easy. Accommodation was great, we had a one bedroom apartment, fully serviced, like being able to have good area to sit inside and outside when I am away, this was perfect, we had water views on the 11th floor. Check in was easy and we got a late checkout to accommodate our flight. Would I stay again. Most defiantly.

Stayed: November 2013, travelled as a couple
1  Thank Deb05213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 2 December 2013

Thankyou for your feedback from your most recent stay with us at Oaks Liberty Towers. We are pleased to see that you enjoyed spending your time in and out of the apartment and were able to make the most of the wonderful views. It’s always a pleasure to hear that our staff were able to provide you with fast and efficient service. We look forward to welcoming you back in the future.

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Reviewed 26 November 2013

When booking, we asked for a great sea view and boy did they deliver..... The unit was great... very spacious and very clean.
Wont hesitate to come back. Have taken note of our room number and plan to rebook shortly.

  • Stayed: November 2013, travelled with friends
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3  Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 2 December 2013

Thank you for your kind and positive feedback. It's great to know that we were able to meet your special request and you were able to enjoy the lovely sea views. Please do not hesitate to speak to our friendly reception staff upon making your next booking in regards to your request for the same or similar room. We look forward to welcoming you back at Oaks Liberty Towers.

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Reviewed 11 November 2013

Really nice apartments, well equipped. Not a particularly good view from our apartment, but it was clean, in good order and had everything that we needed. Would certainly return if we were to stay in Glenelg again. Excellent location.

  • Stayed: November 2013, travelled as a couple
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1  Thank cab1820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 12 November 2013

Thankyou for your feedback after your recent stay at Oaks Liberty Towers.

I am pleased that you found the apartment to be clean, well equipped and enjoyed the convenience of our location.

Should you wish to return to stay with us in the future, if you mention you would prefer a higher floor, we will do our absolute best to ensure we can meet the request for you that way you can enjoy the wonderful views we have to offer from our apartments as well. We look forward to having the opportunity to accommodate you again in the near future.

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Reviewed 29 October 2013

We stayed (4 adults) while on a Sydney-Barossa-Adelaide-Melbourne road trip. The 2 bedroom apartment was very clean and modern, with a full kitchen and in-room laundry facilities. The view over the Adelaide Hills was lovely and there was a nice balcony to enjoy it. The couches were a bit grubby and worn, and dryer function of the washer/dryer didn't work so we had a load of wet clothes, but they didn't know and we got discounted parking for the inconvenience. The location is great - a walk to the Glenelg pier and beach. There is a small gym and indoor pool which were nice. Staff were polite and helpful. We'd definitely stay here again!

  • Stayed: October 2013, travelled with family
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1  Thank Radivostok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OaksLibertyTowers, Manager at Oaks Liberty Towers, responded to this reviewResponded 6 November 2013

Thank you for such positive feed back. It is always a pleasure to read that our staff are continuously polite and helpful. We do apologise for the issues with the couch and we are currently having steam cleaning done to rectify this. Maintenance has also attended to the washing machine since notified of the issue and it has been rectified. It is great know you were able to take advantage of the balcony, stunning Adelaide Hills view, and our convenient location. We hope you enjoyed the rest of your trip and look forward to welcoming you back to the hotel in the future.

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Additional Information about Oaks Liberty Towers

Address: 25 Colley Tce, Glenelg, South Australia 5045, Australia
Region: Australia > South Australia > Greater Adelaide > Glenelg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Speciality Lodging in Glenelg
Price Range: £84 - £225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Liberty Towers 4.5*
Number of rooms: 74
Official Description (provided by the hotel):
With spectacular coastal, ocean, marina and night time cityscape views, Oaks Liberty Towers is superbly located in the beachside resort area of Glenelg. Oaks Liberty offers contemporary fully self contained one, two and three bedroom apartments with full kitchen facilities, individually controlled ducted air conditioning and spacious balconies. ... more   less 
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Also Known As:
Oaks Liberty Towers Hotel Glenelg

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