our first time to tasmania and the day spoiled by this hotel. We booked thru an online agent which quoted us a wrong room rate. Upon checking in, the receptionist Cathy was horribly rude and judgemental. I made the booking for four but didn't know why the online agent quoted a price for two. The hotel wanted us to pay more but of course we refused. The receptionist then said we tried to CHEAT them. She even said "a lot of people tried to do this... ". We requested to see the hotel manager Tania who at the end charged my credit card FOR FOUR PERSONS without notice! I would have CALLED THE POLICE if time allowed. since she insisted charging us instead of letting us cancel the booking, we took a look of the room. The interior badly need renovation. Its old and the beddings are dirty. The lightings also inadequate. Quite bad impression generally. (the online agent allowed us to cancel the booking without penalty but the hotel turned it down). Anyway, trust me, don't stay there. Its not worth the money. There are numerous motels along elphin road and we paid cheaper price finally but stayed happily at another motel with a magnificent view of launceston from the balcony. Don't risk spoiling your holiday like we did.
- Official Description (provided by the hotel):
- Elphin Villas Motel and Serviced Apartments is in a quiet location and a 10 minute stroll to the city centre. The well appointed 1, 2 and 3 bedroom self-contained villas are spacious and full of natural light, some with two bathrooms, some with full-size spa bath and all with their own private courtyard. Our 1 and 2 bedroom studio units have a kitchenette, lounge/dining area with ground floor units opening onto a restful barbeque and lawn area. The motel rooms are well appointed with refrigerator, microwave, kettle, toaster and kettle. All rooms are non-smoking and air conditioned. Free Wi-Fi and free off street parking at your front door is provided to all guests. Adjacent to the villas is the Coles/Kmart shopping centre and KFM Gym. 10% discount vouchers for local restaurants along with charge back facilities is also available. ... more less
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- Also Known As:
- Elphin Hotel Serviced Apartments
- Elphin Villas, Motel & Serviced Apartments Launceston, Tasmania