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“Beware - there is a town clock nearby”
Review of Quest Launceston

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Quest Launceston
Ranked #8 of 30 Hotels in Launceston
Certificate of Excellence
Canberra, Australia
2 reviews
“Beware - there is a town clock nearby”
Reviewed 31 December 2013

Great hotel staff. Couldn't do more for us. Very helpful & nothing was a bother to them. Great interconnecting rooms - 1 for my husband and I & 1 for our two sons (12 & 16). Great large main bathroom with washer & dryer. Well equipped kitchen, but the carpet was worn in several places. Close to the main shopping mall & lots of restaurants close by. Only bad point is that the apartments are quite near to Launceston's clock tower which rings out every 15 minutes. Not sure why it needs to chime throughout the night. Would not stay here again on due to the clock tower.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THH123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 6 January 2014
Quest Launceston appreciate the feedback you have provided to help us look into areas we can improve on. We are currently actioning the carpets and routinely organising steam cleaning for our rooms. The famous clock tower is an asset to Launceston and unfortunately can not be turned off, however only chimes on the hour between 12am and 5am instead of every 15 minutes. If you would like to make contact with me, I would like to welcome you back and make guest notes to allocate a room furthest away from the clock tower to ensure you have a much more enjoyable stay.

Kindest Regards
Renee Gramsbergen
Quest Launceston
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Any
English first
Tasmania, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2013

We regularly stay at this hotel for medical appointments and shopping. It is always clean & well presented, the staff are friendly, the room facilities are good with kitchen and it is close to everything. Restaurants are within easy walking distance.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank lvtrvltas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 6 January 2014
Thank you for your continuing support and on going relationship with Quest Launceston. We enjoy welcoming regular guests and look forward to accommodating you for the future.

Many Thanks
Renee Gramsbergen
Quest Launceston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 December 2013 via mobile

Great hotel with modern, spacious 2 bedroom apartments (2 bathrooms, free Internet & own laundry a bonus) but right next to a clock that chimes every 15 mins day & night. Also badly ventilated with 1 aircon unit for whole apartment. Would not stay here again.

Stayed December 2013
Helpful?
Thank MoBileJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 6 January 2014
Thank you for your review of Quest Launceston. We appreciate different types of feedback to see how we as a team can better the facilities for our guests whilst staying with us. Fortunately Launceston is a beautiful city with many historic buildings and with that comes our town clock. It is an asset to Launceston and unfortunately can not be programmed to be turned off at night, however is restricted to on the hour chimes only between 12am to 5am. We have sound proofing on the rooms to prevent most of the noise, however understand that not 100% of the noise is absorbed. I thank you once again for the feedback and will take note of what you have mentioned.

Kindest Regards
Renee Gramsbergen
Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 December 2013

We were greeted by friendly and professional staff upon check in. The room was bigger than expected. Amenities were great too. Very roomy toilet with washer and dryer. I would recommend this place to anyone

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandieve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 6 January 2014
Thank you for your fantastic feedback to our team here at Quest Launceston. We like to know our guests feel comfortable when they stay with us and to ensure it meets expectation. Thank you for passing on your recommendation to family and friends we hope they will experience the same as you have.
Many Thanks
Renee Gramsbergen
Property Manager
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UK
Level 6 Contributor
621 reviews
288 hotel reviews
common_n_hotel_reviews_1bd8 477 helpful votes
Reviewed 21 December 2013

We stayed in a one bedroom apartment for three nights, and were very pleased with our choice.

The reception staff were both cheerful and helpful, you can tell from that remark that we have been places where this does not apply.

There is parking available over the road at a reasonable five dollars a day (3.30 pm to 10 am)

The apartment is well kitted out with most things including a washing machine and tumble drier

The location is bang in the centre of town, with lots of good restaurants in easy walking distance.

Good value for money, and I would recommend it to anyone staying in Launceston

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moraira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 6 January 2014
Thank you for taking the time to review Quest Launceston. We a thrilled you have enjoyed your stay whilst in Launceston and you found our facilities to be well equipped. Our team strive to make our guests feel most welcome and I am pleased to see you have noticed this.

Hopefully we can welcome you back in the future.

Many Thanks
Renee Gramsbergen
Property Manager
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Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 December 2013

Very spacious and decent hotel. 2 bedrooms suite with 2 bathrooms, big dining room and a fully equipped open kitchen. Quiet and decent bedrooms. Restaurants and department store are just nearby, very convenient.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pennyyum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 4 January 2014
Dear guest, Thank you for submitting your review, I was please to read your comments about our convenient location, we are very fortunate to be in the heart of Launceston; we look forward to greeting you again in the future. Kind regards Paula
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 December 2013

We returned after 3 years & stayed for 4 lovely nights at the still very friendly apartments in a great location.Rooms are home form home with all creature comforts including full washing machine/cooking facilities essential when away for 6 weeks touring.
Nothing was too much trouble always delivered with a smile, no egg cups so Renee the very resourceful reservations manager provided 2 Tasmania tourist shot glasses for our boiled eggs & soldiers, great touch & very well received.
we moved on to Quest Bourke St Melbourne & had been given a reference if you like from Renee & were well received there too.
GOT IT RIGHT THANK YOU to Renee, Jess & the Team
Chrissie & Reggie
xx

Room Tip: Rooms on 5th floor re very spacious
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosescarnations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this review, 4 January 2014
Dear guest, Thank you for submitting your review, it was great to read your kind comments on the well received service you experienced; so pleased you enjoyed the shot glasses as egg cups, Renee and our team will be very pleased to read your comments. Kind regards Paula
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Additional Information about Quest Launceston

Property: Quest Launceston
Address: 16 Paterson St, Launceston, Tasmania 7250, Australia
Region: Australia > Tasmania > Launceston
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Launceston
#5 Family Hotel in Launceston
#8 Luxury Hotel in Launceston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quest Launceston 4*
Number of rooms: 43
Official Description (provided by the hotel):
A magnificent restoration of the historic Murray Building houses Quest Launceston. Centrally located, the property is a short stroll from the Launceston City Shopping Mall, Restaurant Precinct, Tourist Information Centre, City Park and Convention Centre. Only minutes to the renowned Cataract Gorge, Boags Brewery & River Cruise Terminal.As part of Australias largest serviced apartment chain, Quest Apartments, Quest Launceston offers all the modern facilities you expect with space, comfort and style.Offering a flexible variety of studio, one, two and three bedroom apartments, Quest Launceston is the ideal choice for business, relocations, groups, families and leisure travellers. ... more   less 
Reservation Options:
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Also Known As:
Quest Hotel Launceston
Quest Launceston Tasmania

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