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“Beautiful hotel and very helpful staff”
Review of Quest Launceston

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Quest Launceston
Ranked #8 of 30 Hotels in Launceston
Certificate of Excellence
Reviewed 31 July 2014 via mobile

I stayed in a 3 bedroom apartment with 2 others on a work trip. We arrived late and found the manager had waited up for us and it didn't trouble him at all. The apartment was beautiful and really modern, very clean and well presented. It was quiet large and there was plenty of room for us all without feeling too crowded. Great location, close walk to pubs and shops. Nothing was ever a bother for the staff here, they go above and beyond to make sure your stay is special. Thanks so much, I hope to stay here when I come back again!

Stayed: July 2014
Thank winniecoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 8 August 2014

Dear Tierneydaters,
Our whole Quest Team are delighted that we were able to "Tick" all the boxes during your recent stay in of of our spacious 3 Bedroom fully equipped apartments. Our Manager is always more than happy to welcome guests who need to arrive after reception closes for the evening.
We certainly look forward to welcoming you and your collegues back to Quest Launceston on you next visit to Launceston.,
Kind regards
Paula

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Reviews (788)
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549 - 555 of 788 reviews

Reviewed 30 July 2014

Hotel was easy to find and parking on opposite side of road was secure, Units were clean and comfortable with everything required for own cooking . Staff were friendly and helpful - nothing was too much trouble. The only issue we had was , with a young child and heavy bags,the front steps were hard to negotiate. However,staff did show us a side door which alleviated this issue.Would have liked to have known about this ahead of arrival.
I travel a lot and found this hotel comparable with a lot of more expensive hotels/motels both here and overseas.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Verity C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 8 August 2014

Dear VerityC,
I'm pleased to read we were able to meet your expectations during your recent stay in one of our spacious fully self contained apartments. Our housekeeping team work hard to ensure our apartments are highly maintained and I've passed on your generous comments to them.
Thank you for taking the time to write your positive review and we look forward to welcoming you back when next in Launceston.
Kind regards
Paula

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Reviewed 29 July 2014

The Quest apt exceeded our expectations. It was spacious and clean and the kitchen was fully equipped. The bell chiming that some reviewers mentioned did not disturb us one bit and all of us slept very well. It was also centrally located witihin walking distance to the Gorge and eating places.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank RebeccaSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 8 August 2014

Dear RebeccaSing,
Thank you for taking the time to submit your wonderful review from your recent stay in one of our apartments.
It's always great to read we exceed our guests expectations, certainly uplifts all our hardworking team. I'm pleased our fantastic CBD location made it a more convenient pleasure for you to enjoy the delights of our great restaurants and our magnificent Cataract Gorge.
We look forward to welcoming you again should you return to Tasmania,
Kind regards
Paula

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Reviewed 24 July 2014

Stayed at Quest Launceston for one night recently in one of the rooftop loft style apartments, well appointed, great location near all the CBD restaurants and shops, beautiful restored building. Very efficient and friendly staff. Only a 5 minute walk to the bars and restaurants along the waterfront promenande. Just be aware if you choose a loft apartment there is a staircase as soon as you open your door to get to your apartment.

Room Tip: If you want a very quiet room choose the loft apartments
  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
1  Thank H-and-S-Langwarrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 26 July 2014

Dear H-and-S-Lang,
We are so fortunate that our beautifully restored heritage building has the best CBD location and is so near to such an abundance of dining options for our guests. I'm pleased you found one of our Loft apartments suited you, we do have regular guests that request these apartments for all the same reasons you have mentioned. I have passed on your generous comments to all our friendly team and we look forward to your next visit to Quest Launceston.
Thank you and kind regards Paula

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Reviewed 23 July 2014

The apartment was very good - clean and hygienic. Perfect accommodation. Bed was comfortable and we had a good night rest. Staff was also very helpful in suggesting where we could go for dinner for a nice meal or if we wanted a scenic dinner. Staff were attentive and friendly to our needs. Free wifi was also provided for. Only minor thing was that the hot water got exhausted after a couple of us showered. The rest had to wait for an hour before there was hot water again. So for travellers in big groups, you'll have to be mindful to spread out the showering time or just shower quickly! :)

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
Thank onevonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 26 July 2014

Dear Onevonne,
Thank you for taking the time to submit such a positive review from your recent stay in one of our comfortable apartments. Our team are always happy to assist guests with their dining options, we are so fortunate to be in such a close proxcimity to some of Launceston's best restaurants that our guests are so spoilt for choice. We look forward to welcoming your group back upon your next return to Tasmania.
Kind regards
Paula

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Reviewed 23 July 2014

Today I just returned from a week in beautiful Launceston.
The Quest was very central and we stayed down stairs and the apartment style accommodation was absolutely perfect. Clean comfortable .
As an insomniac it was wonderful it had a lounge sitting area with a very very comfortable couch so I could sit up for a while before retiring and keeping my partner awake. It is perfect. The parking although not free is very reasonable.
It has just the right amount of cooking facilities indeed everything you could want. If something was missing the incredibly professional staff were always very willing to help.
The staff were absolutely brilliant nothing was too much trouble.

Room Tip: Dont be afraid to stay. Use the car park because its quite reasonable.
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank petersj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 26 July 2014

Dear Petersj,
It was fantastic to read that our professional "Quest Team" were able to play such a positive part in your week long stay in Launceston. It's always pleasing to receive feedback from our guests that we have "ticked" all the boxes and your generous comments certainly were uplifting. Our whole "Quest Team" works hard to meet guests expectations and I've passed your feedback to them. We look forward to welcoming you back on your future travels.
Kind regards
Paula

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Reviewed 20 July 2014

A quick one nighter in connecting rooms on 2nd floor was made easy by booking staff,lovely roomy rooms,well appointed & very clean. My only dissappointment of these apartments is the hard beds and noisy laneway under our bedroom window. As it was a sat night this laneway is obviously used as a cut-through and even the double glazing couldn't block out the noise. A different room perhaps would change this,but please update your mattresses!!

Room Tip: Ask for a quiet room if staying on the weekend
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Julandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestLaunceston, Manager at Quest Launceston, responded to this reviewResponded 21 July 2014

Dear Julandra,
Thank you for submitting your review from your previous stay. I'm pleased you found your apartment clean and well appointed. Thankyou for your feedback regards the mattress in your apartment, we are in the midst of doing room refurbishments and would appreciate you contacting us to advise which apartment you stayed in so we can address your feedback immediately. We can also then add a note on your profile to allocate rooms away from the laneway for future stays.
Look forward to your next visit.
Kind regards
Paula

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest Launceston

Address: 16 Paterson St, Launceston, Tasmania 7250, Australia
Region: Australia > Tasmania > Launceston
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Launceston
#5 Family Hotel in Launceston
#8 Luxury Hotel in Launceston
Price Range: £89 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Launceston 4*
Number of rooms: 43
Official Description (provided by the hotel):
A magnificent restoration of the historic Murray Building houses Quest Launceston. Centrally located, the property is a short stroll from the Launceston City Shopping Mall, Restaurant Precinct, Tourist Information Centre, City Park and Convention Centre. Only minutes to the renowned Cataract Gorge, Boags Brewery & River Cruise Terminal.As part of Australias largest serviced apartment chain, Quest Apartments, Quest Launceston offers all the modern facilities you expect with space, comfort and style.Offering a flexible variety of studio, one, two and three bedroom apartments, Quest Launceston is the ideal choice for business, relocations, groups, families and leisure travellers. ... more   less 
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Also Known As:
Quest Hotel Launceston
Quest Launceston Tasmania

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