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“Fantastic cabin”

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Gateway Lifestyle Ballarat
Certificate of Excellence
Adelaide, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic cabin”
Reviewed 15 May 2014

We had a wonderful stay at Welcome Stranger in a deluxe cabin near the jumping pillow. The cabin was fantastic, very clean and comfortable and very spacious. Reception ladies were lovely and could not do enough for us, Thank-you

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank lucyrose5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 25 May 2014
We are happy to hear that you enjoyed your stay with us, lucyrose5. Our Deluxe Holiday Units are ideal for a family holiday and the proximity to the Jumnping Pillow is a bonus when you have younger children.

We will pass on your compliments to our Reception team and thank you for mentioing their efforts.
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
1 review
Reviewed 15 May 2014

We camped at the Big 4 Welcome Stranger Holiday Park for a few nights. The facilities were plentiful, the kids loved the jumping pillow and the lagoon pool and the activities room. And we loved the laundry and ultra clean toilets/showers. It's set just off the main road so the atmosphere isnt 'out in the middle of nowhere' (unless thats what you want). Management so helpful that when our inflatable mattresses went down only after the first night, the manager helped us out with spare foam mattresses for the rest of our stay! Highly recommend this as a campsite and the cabins looked quite good too.

Room Tip: the campsites overlooking the jumping pillow are great if you have kids...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank stellasteve2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 25 May 2014
We help our guests because that is what we are here for but we do appreciate a pat on the back too!

Thanks for sharing your experience at BIG4 Ballarat Welcome Stranger on Trip Advsior, stellasteve2014 and for mentioning the efforts of management to salvage an unfortunate (but common) situation for you.

Your recommendation is much appreciated and we look forward to seeing you back again soon
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Melbourne, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 May 2014

We stayed on a powered site in a motor home and found everyone friendly and helpful. The bathroom was clean. Was nice and quite at night, so slept well. Had plenty of room on our site to park our tow car. In all had a great time

Stayed March 2014, travelled with friends
Review collected in partnership with this hotel

Helpful?
Thank 09Debbie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 25 May 2014
Thanks for posting your review of BIG4 Ballarat Welcome Stranger, 09Debbie2013 and for mentioning the two highest priorities of our team, friendliness and cleanliness!

We look forward to seeing your motorhome pull in again soon
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1 review
Reviewed 15 May 2014

We went away for five days and four nights and stayed in a beautifully maintained cabin near the jumping pillow. We spent nearly whole time at the welcome stranger and had a wonderful time and constantly was doing things and enjoying the park. Our kids entered coloring competition and guessing Easter eggs competition and won prizes so they were so happy. We played mini golf and tennis and every day was in spa or pool. Staff were so friendly and accommodating. The kids club was great and they put on a disco for kids so we had moments to relax as adults. There is a coffee van that was very popular with all of us too. Cant wait to go back again.

Room Tip: The cabins near jumping pillow have a balcony and we took a BBQ like a webber so we had everyday out...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 25 May 2014
We are so glad that you spent your Easter break with us, Sarah A and that your family enjoyed the park and extra Easter activities that we put on. We have shared just some of the fun photos on Trip Advisor so these may bring back some happy memories for you.

We hope that you will return next Easter, if not sooner
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

We stayed in our van so can not comment on rooms or service.
Park was clean and site was very roomy.
Pool was lots of fun for my 2 year old as was the slide and jumping pillow.
Only downfall was how loud the trains were at night time as it is pretty close to a train line. Very loud freight trains that seem to last forever in the dead of night.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catnat82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 25 May 2014
Thanks for staying with us, Catnat82 and for reviewing us on Trip Advisor.

We love to hear that the effort our hard working grounds team put in has been noticed and that our sites get a tick from our caravanning guests. We have many facilities for all age groups so glad to hear that your 2 yo was kept entertained.

We understand your comments about the freight train and hope this did not detract from the enjoyment of your stay too much.
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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2014

Got to the park and the kids loved it and all was really enjoyable. Great facilities/ activities for all aged kids.
Gone to bed all worn out looking for good night sleep when woken with the noise of a freight train. Woke entire family and went on for at least 10 minutes. Took 60+ min to get kids back to sleep. This occurred every night until we left. Sorry too noisy can not camp here again which is disappointing.

  • Stayed January 2014
    • Value
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Helpful?
1 Thank Woolly71cobber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 13 February 2014
Thanks for posting your feedback on Trip Advisor and we are sorry that your stay was disturbed in this way. The noise factor does tend to vary depending on the night. Most guests report never hearing the train but it is more likely to be heard on a clear Summer night. We are pleased to hear that your family enjoyed our facilities and hope that you return again some day.
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Launceston, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 January 2014

We stayed at this park for 2 nights in January. Admittedly in the middle of a heat wave but the air conditioning did not seem to function adequately. On entering the cabin the first thing you notice is the filthy scuffed flooring in the cabin. Clean but definately in need of replacement. The bathroom condition was disgusting. The vanity appeared to be rotting and falling apart. The taps in the vanity and shower did not work properley. It took about 3 turns for anything to come out of them. On turning on the cold tap of the vanity black filthy slime came out from the base of the tap. It looked like most of the decor of this cabin was from the ark. The curtains over the door were almost see through. Only redeeming features were the pool as it was very hot and its central location. Would not stay here again unless there was some serious updating of their cabins

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryArthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WattsHolidayParks, Manager at Gateway Lifestyle Ballarat, responded to this review, 23 January 2014
Thank you for choosing to stay with us and for sharing your feedback, GaryArthur. To cater for all budgets we offer nine different accommodation types ranging from luxury three bedroom Holiday Units to older style Studio Cabins. We regret that your accommodation did not meet your expectation during this stay and if you wish to return to BIG4 Ballarat Welcome Stranger Holiday Park we would be happy to discuss our accommodation options and the best choice for your family.
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Additional Information about Gateway Lifestyle Ballarat

Property: Gateway Lifestyle Ballarat
Address: 263 Scott Pde | Cnr Water St. & Scott Parade, Ballarat, Victoria 3350, Australia
Phone Number:
Region: Australia > Victoria > Ballarat
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 19 Speciality Lodging in Ballarat
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Gateway Lifestyle Ballarat 4.5*
Official Description (provided by the hotel):
Gateway Lifestyle Ballarat is an established park located in the Central Highlands region of Victoria, just one hour's drive from Melbourne. With easy access to many of Ballarat's popular tourist attractions like Sovereign Hill, Ballarat Wildlife Park and Lake Wendouree as well as the town centre. Ballarat is known for its gold rush history culture and preserved Victorian era heritage. The park is set on landscaped acres, this is a perfect location for families looking for a relaxed holiday, couples seeking a romantic escape or a group looking for a range of self-contained accommodation options and a function or meeting room. Some appealing facilities and features at this popular tourist park include- - Lagoon style pool - Jumping pillow - Playground - Mini golf - Tennis court - Indoor Spa (fees apply) - Games room - TV room - School holidays activities - BBQ areas - Kiosk Gateway Lifestyle Holiday Parks are dedicated to providing you with the best holidays possible and wish to advise some locations are undergoing development as we continue to improve our parks. You may experience some noise during your stay, for further details, please contact our friendly park managers. ... more   less 
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