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“Luxury and Style”

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Ballarat Premier Apartments
Ranked #5 of 33 Hotels in Ballarat
Certificate of Excellence
Cairns, Australia
Level 3 Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Luxury and Style”
Reviewed 25 August 2014

Beautifully appointed, warm room, almost glamorous! Most comfortable bed we have had during our 3 week trip! It was the downstairs disabled room but this just meant it was very spacious. Only suggestion is that the bottled water is complimentary and the milk is fresh milk, not long-life as this is higher end accommodation. Q

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tezzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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248 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Melbourne, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014

I was so excited to be taken away on a romantic weekend away.

We arrived at the Hotel and at first I was blown away with the how the placed looked.

The Staff at the front desk, was lovely, she tool us up to our room.
But once in the room, I had the same moment where I thought wow.

My husbands first words to me, were its not what I excepted for the price you pay.
and that was disappointing for us, has we haven't been on a honeymoon...

Things just went down hill from there, we looked around the room, where was a fire going, and went in to the bathroom, where the Spa bath, (and thats why we booked it for) so Small and dirty). Also at the toilet we only got half a roll of toilet paper. ( So as you can gather we didn't use the "Spa" and were limited to how much we could go to the toilet )

The more we looked the more things were not up to the standard of the hotel made out to be.
The Television has tuning issues, so we could not watch that either, so we went out.

My husband and I thought around 10pm that evening. should we just go home as all we could do is sleep... But even then that was a task, the bed moved, the pillows were hard, and there was no ventilation in the room, as we could not tun off the gas fire place. I know its an old building, as you heard everything going on, to conversations in other rooms to people walking in the hall, to the front door getting slammed.

Honestly, if they were trying to target at couples they should have thought about

1. bigger spas (Clean)
2. be able to see the TV from the spa
3. sound proofing they place so you can not hear people in the
other rooms

And for the price you pay im sure they could afford to, make a little effort.

So we ended up staying but leaving as soon as we woke up, and breakfast at oscar, which they are partnered in, and it was ok, but nothing to rave about.

Anyway I hope this helps.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
8 Thank AbbyMakin2345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicky Q, Owner at Ballarat Premier Apartments, responded to this review, 28 August 2014
Dear AbbyMakin2345,

Thank you for bringing to our attention your experience at Ballarat Premier Apartments.

We pride ourselves on excellent customer service, cleanliness in all of our rooms and the positive experience of each guest. We do take any problems encountered by our guests seriously.

At this stage we have not been able to locate a reservation under your name, so if you are able to contact us with the room you stayed in we can ensure that housekeeping can check the bedding and bathrooms to ensure that our rooms are up to our usual standard.

Kind Regards,

Nicky Quinlan, Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
185 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 August 2014

This is the first time I have stayed here at this property and I would definitely stay again. The room was very comfortable and felt luxurious.(nicely renovated). The mattress and pillows were fantastic and the bathroom had plenty of space. I had a good nights sleep that was undisturbed. The accommodation included free wifi which was excellent and didn't drop out.
The staff were lovely and they offer a discount at a cafe for food.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MelAxP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2014

Spent I night in apartment 5 being on the 1st floor found this to be very spacious and well appointed. Eventhough it was at the back of the building and not much of a view the fireplace made for a cosy retreat. At $175.00 for the night best value in the Ballarat area!!( much nicer than a motel room) Requested an early check being 1pm in and late check out 11am and were happy to meet these. I was told by reception that most weekends they are booked out and I can see why.

Room Tip: apartment 5 has a fireplace but 6 does not but was the same price.There is a room downstairs with 2...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank kateleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 18 July 2014

The hotel is easy to find and have lots of character. Used to be known fondly by the local community as the former RSL club. The heritage building has been very well renovated to modern luxury in a heritage building with lovely chandliers in lobby and room. We were celebrating our anniversary and very lucky to have the nice folks in hotel reception staff to offer us a spacious room upgrade with a spa bath and fireplace, very romantic and comfortable. It is well tucked in at a corner of the city center and a great starting point for a nice stroll of the city. No doubt this is indeed a premier choice among hotels in terms of quality and price.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Traveluck88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
Reviewed 18 July 2014 via mobile

We stayed in the 3 bedroom apartment on the Friday night and use the room on the Saturday to get all of the bridal party ready... Amazing space beautiful aswell as heaps of room for hairdresser/photographer/make up artist to all work as well as for us to relax
Then we had the suite upstairs for the wedding night... Amazing again !!! So relaxing with the fire place and balcony

All round the styling and feel of Ballarat premier apartments is fantastic
Everything including the staff especially Hannah was exceptional customer service, bottle of champas with a note congratulating us and oscars was too kind helping us with a delivery service of fruit.

We were able to get some beautiful photos due the the amazing atmosphere and background

Stayed July 2014, travelled as a couple
Helpful?
Thank Samantha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014 via mobile

New renovations make the place as beautiful on the inside as the outside.

Staff are welcoming and happy to assist with any needs, as well as the hotel being located in the perfect location in regards to food and shopping in Ballarat.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank itainteasybeingsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ballarat Premier Apartments

Property: Ballarat Premier Apartments
Address: 2 Lyons St S, Ballarat, Victoria 3350, Australia
Region: Australia > Victoria > Ballarat
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 33 Hotels in Ballarat
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ballarat Premier Apartments 4.5*
Number of rooms: 12
Official Description (provided by the hotel):
Luxury overnight accommodation ranging from 1 bedroom suites to 3 bedroom suites all rooms have kitchens ... more   less 
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