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“Ballarat's Best”

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Comfort Inn & Suites City Views
Ranked #11 of 32 Hotels in Ballarat
Certificate of Excellence
Mt. Gambier
Level Contributor
6 reviews
4 hotel reviews
“Ballarat's Best”
Reviewed 17 August 2012

Originally recommended to us by friends, City Views is now our choice of accommodation in Ballarat. How nice it is to be welcomed by the friendly reception staff. Travelling from South Australia, it is so easy to take the train to Melbourne and return to the City Views that evening. As previous owners of a 41/2 star serviced apartment we are well aware that the City Views has all that is required for the perfect stay and what a great location.

Room Tip: All the rooms are quite spacious.
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank 467Maureen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan S, Owner at Comfort Inn & Suites City Views, responded to this review, 22 August 2012
Dear Maureen,

Thank you for taking the time to post a review, we are delighted to hear that you enjoy your trips to the City Views.

Our staff are definetly very attentive to guests needs and I am glad to hear that you have a warm and friendly encounter every time you stay.

Thank you again for posting a review and for being such a great customer, we look forward to seeing you again in the future.
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194 reviews from our community

Traveller rating
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    64
    9
    1
    1
See reviews for
52
61
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35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Albury, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 August 2012

I stayed here overnight, and was pleasantly surprised at the room size and layout. Large main area with separate work table and sitting table, lounge area, large bathroom and private courtyard. All very clean and looked great. Guest laundry very handy and while I didn't get time to use the indoor heated pool it looked welcoming! Cooked breakfast hit the spot and as the facility is located in the center of Ballarat its an easy walk to evening meals at a variety of restaurants.

Room Tip: Room 1 has a private courtyard and lounge area
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank TravellingMSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan S, Owner at Comfort Inn & Suites City Views, responded to this review, 22 August 2012
Thank you for taking the time to post a review on Trip Advisor, we appreciate you taking the time to do so. We are so pleased your stay with us was enjoyable and your wonderful experience has prompted you to post the feedback.

We pride ourselves in using the most fresh and local produce to deliver you tasty meals. Our indoor pool certainly is inviting and is in constant use.

Our location is perfect for our guests as they are in walking distance to all shops and restaurants.

Thank you again for posting a review, we look forward to welcoming you back in the future.
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Melbourne, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2012

We arrived at the lovely Comfort Inn & Suites Ballarat and boy we got a lovely surprise!!!!
The quality of the room was outstanding, size, decor you name it first class!!
The check in was delightful as was check out thankfully some lovely country style service.
The spa was a nice sized corner spa and linen was first class, we would stay again without hesitation and I have already started recommending it to others

Room Tip: Corner suite at the front of the building
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Roxie75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan S, Owner at Comfort Inn & Suites City Views, responded to this review, 13 August 2012
Dear Roxie,

Thank you for taking the time to post a review on Trip Advisor. I am thrilled to hear you enjoyed your time with us.

We pride ourselves on delivering our guests the best service possible from when they walk in the door to when they leave.

We hope you come and stay with us again in the future and thank you very much for recommending us to your friends/family.
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Melbourne, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2012

Picked comfort inn due to rating on here. location was excellent, parking on site is great. We had a king size room and it was very big, with lovely views of the city. The feather duvet was a great addition. The only negatives were: the price we felt was a bit high for a motel, the bed was not comfy in my opinion and neither were the pillows- everything felt rock hard and the bed was ultra firm which i hate. Plus either the bathroom or the towels smelled smokey the first day-the second set of towels we got were fine. up around the corners of the curtains was a bit cobweby too. All in all it was a pleasant experience though the hard bed ruined it a bit for me though may suit some fine. next time i go i will probably try somewhere else.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank manicnordic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan S, Owner at Comfort Inn & Suites City Views, responded to this review, 7 August 2012
Dear Panterarule,

Thank you very much for taking the time to write a review on Trip Advisor, I appreciate your feedback.

Firstly thank you very much for noticing the down duck feather doona cover which is a brand new addition to the Executive King room! I am thrilled to hear that you enjoyed it.

As for your comments on bedding we are in the process of purchasing new pillows, we are just having a short old up with the supplier/dispatch due to stock levels but we are going to be putting duck feather pillows through out the rooms.

Bedding preference is a very personal thing and I am sorry to hear that our beds did not match your preference.

We hope you do choose to come back and visit us sometime in the near future, our location certainly does provide guests with views of our beautiful city!

If you would like to discuss any of your issues please contact me directly on susan@cityviewsballarat.com.au
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Melbourne
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 18 July 2012

I recently had an overnight stay at this property and selected it based on the positive feedback on Tripadvisor. I needed a motel that offered comfortable twin bedding and after researching several options realised that this property was the best option due to the room having 2 queen sized beds. This you would not normally expect from a motel style property.

The Comfort Inn and Suites is centrally located, we were able to walk to dinner on Sturt Street which was handy (albeit cold).

The rooms are extremely large and nicely appointed with modern furnishings and a flat screen TV. Most importantly the room was spotlessly clean, especially.

There is nothing much to the design of the exterior, you drive into a central carpark and the rooms are accessed from here. It's the only disappointing feature of the complex and it would be nice if they could make it more attractive with some plants.

I would recommend this property to anyone who is visiting Ballarat.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melbourneguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan S, Manager at Comfort Inn & Suites City Views, responded to this review, 18 July 2012
Thank you for taking the time to post a review about your experience at the Comfort Inn and Suites City Views, we love hearing about what our guests liked and what needs improvement.
We are thrilled that we are currently ranked number 1 on Trip Advisor and that the reviews of other guests have helped you make your accommodation decision.

We pride ourselves on being very particular with the level of cleanliness on our property to ensure our guests have a top quality experience.

We understand the front of our property is very modest and we are looking into planting some bright Rose bushes and other flowers to brighten things up.

Again, thank you very much for your feedback we thoroughly appreciate you taking the time and I have passed on all your kind words to all employees.
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Gunnedah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2012

I was very impressed with this place! It had very modern and well decored room, fantastic fresh brekfast menu to chose from which was delivered to your room. It was very spacious and had a great big double spa in room. I would stay here again without any hesitation and i am a fussy traveller who only likes 4 stars and above.

  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Comfort Inn & Suites City Views, responded to this review, 13 July 2012
Thank you for taking the time to review your experience on Trip Advisor.
I was delighted to read that you found our accommodation of such a high standard. Your comments have been passed on to all our staff. We pride ourselves in delivering exceptional breakfasts with the use of fresh and local produce.
We certainly look forward to welcoming you back in the future
Thank you and warm Regards
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Melbourne, Australia
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 July 2012

My business partner and I have stayed four times over the last couple of months in one of the family rooms and have been very impressed with the level of furnishings, size of the room and fit out. All of the Staff and Management have been charming and helpful. We will be staying a few more times over the coming months and look forward to our next visit

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimonBox283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Comfort Inn & Suites City Views, responded to this review, 13 July 2012
Dear Simon,

Thank you for taking the time to review our property on Trip Advisor and for your very kind words. I have passed on your feedback to all our staff and we look forward to accommodating you again in the future.

Warmest Regards,

Susan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites City Views

Property: Comfort Inn & Suites City Views
Address: 101 Curtis St, Ballarat, Victoria 3350, Australia
Region: Australia > Victoria > Ballarat
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Ballarat
#5 Romantic Hotel in Ballarat
#5 Family Hotel in Ballarat
#10 Luxury Hotel in Ballarat
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Comfort Inn & Suites City Views 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Comfort Inn & Suites City Views is one of Ballarat's newest contemporary properties located in the heart of the city on Historic Bakery Hill.The Four Star property is perfectly positioned within the central business district across from the Bridge Mall shopping precint and within walking distance to restaurants, hotels, day spas, antique shops, the art gallery, cinema and theatre.Soverign Hill, the Wildlife Park and Lake Wendouree are only a five minute drive away.The beautifully appointed rooms feature all the modern comforts, including wireless broadband internet and free cable T.V.The property also features an indoor heated pool, guest laundry and DVD players for hire.The Comfort Inn & Suites City Views is affordable luxury! ... more   less 
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Also Known As:
Comfort Inn Ballarat
Ballarat Comfort Inn

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