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“Great place”

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NRMA Eastern Beach Holiday Park
Certificate of Excellence
GreenLeadersGold level
Reviewed 4 August 2014

This park experience starts at reception. The friendly helpful staff answered our every question. The large level sites were easy to access. The amenities clean and fresh. Close to the beach and walking paths and not too far from the main street. Pet Friendly and very good value for money, we will certainly be returning again and recommend it to other travellers.

Stayed: July 2014, travelled as a couple
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 6 August 2014

Thank you for coming to stay with us and for sharing your experience. We were so proud to read your review as our team are very focused on customer service and will always go the extra mile to make your stay a memorable one.

We look forward to having you stay again soon.

Lizzie
Guest Relations Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (217)
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129 - 135 of 217 reviews

Reviewed 27 June 2014

had a three night stay at a powered site with it's own ensuite. Everything was fantastic. Park was very very clean. loved the sound of the waves from the beach. Chose our own site when booking online. Lots of bins around the park for our rubbish. One suggestion could be a handle to help older people up the steps at the ensuite as the first step was quite high off the ground and I found this a bit difficult. Hosts were very friendly and helpful Took our two dogs. They loved the walks around the park. All the other guests were friendly to the dogs. Great way to meet people

  • Stayed: June 2014, travelled as a couple
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Thank sue t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 29 June 2014

Thank you for sharing this review of your recent holiday with us. We are delighted to hear that the high standard of the facilities and friendly service you received made for a memorable stay. We know that your dogs are a part of your family so we absolutely love to welcome them whenever we can!

We welcome all feedback and use it as a means to make changes where possible to make your next stay more enjoyable, so thank you for your suggestion for improving access to the ensuites.

We hope you will visit again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

A real fine spot. Couldn't ask for more.
Quiet and restful. Exceedingly well maintained and planned out grounds.
The bloke on the front desk was/is helpful and friendly.
We were upgraded at no additional cost ,which we appreciated
Will return.
Thank you

  • Stayed: June 2014, travelled as a couple
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Thank 257GReg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 24 June 2014

It is always a pleasure to hear about our guests experience with us, so thank you for taking the time to share yours.

We are delighted to hear you have already decided to visit again, we look forward to welcoming you back!

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Reviewed 19 June 2014

Great park spacious sized sites and park has everthing you would want, playground, pool, huge camp kitchen, clean amenities. Lovely walking track along lake to town centre also walking distance to surf beach where there is great fishing. Friendly hosts answered all our enquiries no trouble at all. Would gladly recommend this park.

  • Stayed: June 2014, travelled as a couple
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Thank RAYAGAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 20 June 2014

Thank you for coming to stay with us and for sharing your experience. We really enjoyed hearing about the highlights of your stay and were pleased to hear that the park had everything you needed for a memorable stay.

We hope you will visit again soon.

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Reviewed 12 June 2014 via mobile

Stayed a couple of nights over the long weekend. Even though the weather wasn't the best the park was amazing. To start with got to choose our own site when booking, even showed photos of the sites! Camp kitchen was great, toilets/showers clean!
Location fantastic! Friendly staff when checking in! Great Park will be back!

Stayed: June 2014, travelled as a couple
Thank TylerJames87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 12 June 2014

Thank you for writing this review of your stay over the long weekend. We were very happy to hear how much you enjoyed our location, helpful service, and facilities despite the poor weather.

Hopefully the sun comes out for your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

We were there 1st weekend of june 2014 and the first with our little dog and this is what attracted us to this park(pet friendly)The new managers were very forthcoming with site info and asked where we would like to be situated eg near the toilet block/camp kitchen.Then asked about park membership and offered to renew as it had lapsed and then gave us the discounts applicable.this hadn,t happened at other sites .They were very good with tourist info and events that were happening that weekend. The facilities were some of the best we had seen in our short time travelling Australia,sites were excellent even with rain the pads stayed dry and relatively free from sand etc entering our van.

  • Stayed: June 2014, travelled with family
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Thank Tony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 11 June 2014

Thank you for coming to stay with us this past long weekend, and for taking the time to share your experience. We were very pleased to read your comments about the wonderful service you received from our helpful new management team, and that the facilities were ‘some of the best you have encountered’ – thank you!

It would be our pleasure you welcome you back again soon!

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Reviewed 29 May 2014

We went here mid May 2014 after deciding to holiday during the off season and reading fellow Trip Advisor reviews. The office manager placed us away from most of the caravaners along a fence, however 30 minutes after setting up our tent we had three caravaners show up and sandwich us in. I also didn't enjoy the suburban street lights shining into my tent and watching parents pick up their school kids from the comfort of my tent door. The amenities are new, however there would not be enough toilet and showers for a busy season. There is also very limited privacy given its suburban location and general campground layout. Although it would be a great park if you have kids or enjoy staying in your caravan. However as a young camping couple - I won't be staying here again.

Room Tip: It seems to be busy all year round, so choose your site wisely.
See more room tips
  • Stayed: May 2014, travelled as a couple
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1  Thank RavenousTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
austpm, Guest Relations Officer at NRMA Eastern Beach Holiday Park, responded to this reviewResponded 6 June 2014

Thank you for your feedback and letting us know that things did not go as well as expected during your recent stay. It certainly is disappointing to hear that your experience has affected your decision to stay with us again.

We must apologise for your dissatisfaction with your site. Staff do make every effort to accommodate requests for specific sites so if you do chose to visit the park again, and find you would prefer a different site we invite you to speak with staff so that we may re-allocate you.

The lights you are referring to around the park are in place for security purposes and we have found that the majority of guests are appreciative of these.

Further, there are 5 amenity blocks throughout the park which is quite sufficient to accommodate the number of guests we welcome in busy periods.

Thank you again, we appreciate all kinds of feedback as we can use it to improve our park for future guests.

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Additional Information about NRMA Eastern Beach Holiday Park

Address: 42 Eastern Beach Rd, Lakes Entrance, Victoria 3909, Australia
Region: Australia > Victoria > Gippsland > Lakes Entrance
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 39 Speciality Lodging in Lakes Entrance
Price Range: £66 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NRMA Eastern Beach Holiday Park 4*
Number of rooms: 135
Official Description (provided by the hotel):
The NRMA Eastern Beach Holiday Park is located on Eastern Beach Road on the north side of the main township of beautiful Lakes Entrance; a leisurely 30-minute walk or short drive to the heart of Lakes Entrance, and 4-hour drive from the busy city of Melbourne. As a water-front area, Lakes Entrance is a popular year-round holiday destination, making Eastern Beach Holiday Park ideal for a getaway with your family any time of the year. Our park has access to the walking track, footbridge and beach close by. The NRMA Eastern Beach Holiday Park has Waterview Deluxe Villas and Waterview Villas along with caravan and camping sites including ensuite sites, shady powered and unpowered camping sites. There is a solar heated swimming pool, jumping pillow, pedal go-carts and playground for the children, free wireless hotspots, fully fitted out camp kitchen, refurbished amenities block and onsite activities run during busy periods, including movie nights, and much more. ... more   less 
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