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“Comfortable and roomy”

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Esplanade Resort & Spa
Ranked #5 of 18 Hotels in Lakes Entrance
Melbourne
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Comfortable and roomy”
Reviewed 19 May 2014

Stayed 3 nights in a one bedroom apartment. Carpet looked new. Routine maintenance could have discovered a cistern refilling when unused and a noisy fridge. Remember to book in-house restaurant before leaving home.

Room Tip: Worth paying an extra $30pn to upgrade to a one bedroom apartment
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PBfromAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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542 reviews from our community

Traveller rating
    126
    211
    135
    43
    27
See reviews for
142
262
14
13
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 May 2014 via mobile

Only one receptionist on duty at peak check in time and had to queue and wait 15 minutes to check in. Stayed 3 nights in 1 bedroom apartment. Room well appointed but carpet very grubby and long overdue for a steam clean. Bed OK but pillows felt as though they we're full of chewed up rope - had to go to Target and buy replacements!
Restaurant had a limited but good menu - reasonably priced as was the wine list. Staff friendly and doing their best under (I suspect) a disinterested and invisible management. Agree with comments from other reviewers re the lack of car park spaces. Not worth more than 3 stars.

Stayed May 2014
Helpful?
3 Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 May 2014 via mobile

Stayed on the 3rd floor 306a nice location nice looking from the out side but the in side is poorling carpets are all stained not vacumed mattress very springey shower heads where leaking staff have attitude problem car park underneath does not cater for all for ever looking for a car park I don't think il stay there again

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Oathas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lakes Entrance hotels

Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2014 via mobile

We booked in for a 3 bedrooms apartment which is facing the view of the sea. We stayed for two nights. The bed is so comfortable and warm. The kitchen is modern with a good dish washer. Excellent washing machine and dryer. But the carpet is dirty with stained marked. Parking is easy but you need to be in before 6 p.m. Otherwise you have to park outside the hotel area. The pool and spa was lovely and nice. I would come back and stay here again. Price is reasonable.

Stayed April 2014
Helpful?
Thank Karim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
Reviewed 25 April 2014

Apartments are modern, spacious and very well appointed. Restaurant was only so-so but none of the restaurants in Lakes Entrance were inspiring, we found. Spa and pool looked good although we didn't use them. Location is at the extreme end of the Esplanade, a bit away from the beach, but it's a nice walk through town. Would definitely stay here again.

Room Tip: Upper floors have the better views
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ads11158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 April 2014

Stayed in 2 bedroom apartment on the first floor. Carpet in terrible condition, stained and soiled, not even vacuumed properly. Breakfast was another disappointing experience, overpriced and service under-delivered. Staff appeared to be on auto pilot, no warm welcome or goodbye, didn't ask for feedback... I can see why! Clearly overrated as they are lacking the "high standard and service" they boast about on their website. The positives which raise this to an "average" is the location and amenities. Overall not worth the price.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Astro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2014

We're a couple spending 2 nights here on a road trip between Canberra and Melbourne. We asked about the spa facilities when we booked but weren't told about the limited service. The spa was closed when we arrived on day 1. The bar and restaurant appeared closed too. The pool area was open but full. We went to the spa early on day 2 but were told that with only 2 staff and a receptionist to accommodate the entire resort, we had no chance of getting a spa day. To add insult to injury, the dishwasher in our room didn't work so our 2 day spa treatment ended up being 2 days of staying out of the foul weather, watching TV, eating in and then washing our dishes by hand.

Room Tip: Our room faced the tennis court rather than the water, so if you want good views you should probably...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vangelis2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Esplanade Resort & Spa

Property: Esplanade Resort & Spa
Address: 1 Esplanade, Lakes Entrance, Victoria 3909, Australia
Region: Australia > Victoria > Gippsland > Lakes Entrance
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #5 of 18 Hotels in Lakes Entrance
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Esplanade Resort & Spa 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Esplanade Waterfront Hotel Lakes Entrance
Esplanade Waterfront Resort And Spa

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