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“Room was very tired”

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Novotel Melbourne St Kilda
Ranked #5 of 19 Hotels in St Kilda
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2,262 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
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English first
Hanoi, Vietnam
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 17 July 2014 via mobile

We enjoyed staying at the Novotel because of the great location. Staff were helpful and the room was nice. We had nice views of the beach and esplanade. It was quiet and we couldn't fault it except a slight smokey smell in the hallway every time we came or went despite being a non-smoking hotel.

Stayed July 2014, travelled as a couple
Helpful?
Thank Glenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 17 July 2014
Glenda B

Thank you for taking the time to place a review here on Trip Advisor. We are very pleased to hear that you enjoyed your stay with us. Please accept my apologies for the smokey smell, as you correctly stated, we are proud to be a 100% Smoke Free Hotel and we do everything we can to ensure this is maintained.

Kind Regards

Llewellyn Wyeth
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2014

Our experience at the hotel was great from booking in to booking out. The customer service is to a very high standard. Our room was spacious (king room) and clean. The breakfast was generous and delicious. We would highly recommend this hotel. The ease of getting a taxi to anywhere we needed to go was fantastic.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 22 July 2014
Jan B

Thank you for your review here on Trip Advisor and we are so pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to the Novotel St Kilda in the near future.

Kind Regards

Llewellyn Wyeth
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maroochydore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

If you're looking for an all out - spoil yourself getaway in the heart of the trendy St Kilda hub then this is the place to stay! If you're flying in, forget about a hire car - you won't need one because everything is within a short walk. Acland street - Fitzroy street - the harbour - indoor heated pool (baths) across the road - cycle & walking paths - Luna Park - trams to everywhere!
The rooms are the best I've seen in my travels - quiet and well furnished (we even had a spa that I didn't ask for) magic view over the bay day & night - the restaurant was a bit of a let down tho' so I'd recommend eating out at the many eateries and nightspots along Acland St & Fitzroy St.

Room Tip: Ask for a suite overlooking the bay - rooms at the back look at nothing really.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Derek H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 17 July 2014
Derek H

Thank you for placing your comments with regards to your stay here on Trip Advisor, we are so glad to hear that you enjoyed your stay and we look forward to welcoming you back in the future.

Kind Regards


Llewellyn Wyeth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Melbourne St Kilda

Property: Novotel Melbourne St Kilda
Address: 16 The Esplanade, St Kilda, Port Phillip, Victoria 3182, Australia
Region: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in St Kilda
#4 Family Hotel in St Kilda
#5 Luxury Hotel in St Kilda
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Melbourne St Kilda 4*
Number of rooms: 211
Official Description (provided by the hotel):
The 4-star Novotel Melbourne St Kilda is the city's premier beachfront hotel. Ideally positioned facing St Kilda beach and surrounded by some of the city's finest attractions, Novotel St Kilda is the perfect escape for the business or leisure traveller. Situated 6km from the city centre and 28km from Melbourne Airport, experience all this unique St Kilda hotel and its cosmopolitan surroundings have to offer from this hotel's prime position on The Esplanade. Novotel Melbourne St Kilda provides a great choice of St Kilda accommodation, offering 211 rooms and suites, many featuring spa baths with spectacular bay view over Port Philip Bay. The Novotel St Kilda can cater for a variety of events including residential conferences, team building exercises, annual meetings and gala dinners. Choose from 12 versatile function spaces for up to 300 delegates. Many of the rooms offer stunning ocean views and outdoor terrace areas for informal networking. Walk to some of Melbourne's finest attractions such as Luna Park, experience the famous Sunday art and craft market on The Esplanade or discover the many shopping options and bustling nightlife on nearby Acland and Fitzroy Streets. If you need to park the car, there is a secure, undercover parking (extra charge), whilst a tram stop at the front door ensures easy and convenient access to Melbourne city centre only six kilometres away. ... more   less 
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Also Known As:
Novotel Melbourne St Kilda Hotel St Kilda
Accor St Kilda
Novotel St Kilda
St Kilda Novotel
Novotel Melbourne St Kilda Greater Melbourne

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