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“St Kilda” 4 of 5 bubbles
Review of Novotel Melbourne St Kilda

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Novotel Melbourne St Kilda
Ranked #5 of 19 Hotels in St Kilda
Adelaide Hills, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“St Kilda”
4 of 5 bubbles Reviewed 21 July 2014

Excellent location and very comfortable hotel. One of the better in-house gyms of any of the hotels I stay at. The bar can close early, so as a late night person that is a bit disappointing. Sound proofing between connected rooms was tested by some noisy bonkers next door. Highlights of the area were Penguin spotting across the road on the breakwater and Possums everywhere in the park around the corner along the foreshore-very pleasant surprises.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 24 July 2014
Gary J

Thank you for your review here on Trip Advisor, It is great to see that you experienced our Penguins near by.

Kind Regards

Llewellyn Wyeth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 20 July 2014

We stayed one night. On arrival I was told our room was ready early - which was great and very convenient however other than that this was virtually all the information he told me. He gave me to cards for the room and said have a nice stay! No "you are on level five, you can find the elevators to your left or the restaurant is on the lower level or breakfast is from blah blah to blah.....nothing - not even into on where to park or that I needed to put my room card in the elevator to go up or down (probably common for the everyday traveller but I had no clue) - the room was okay, not great and could do with an update - we had a view of the back car park but I wasn't there for the view. The toilet would run for ages and seemed like where we were was noisy. I will say that the room itself was clean and the bed was comfy. The breakfast was okay - though I thought the scrambled eggs were under done. good variety of food but it was hard managing your plate in one hand and opening lids and serving yourself up something as there was nowhere to put your plate. overall unfortunately I was really disappointed - the reception staff and lack of any details was really bad.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Larissa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 22 July 2014
Larissa O

Thank you for taking the time to post your review here in Trip Advisor. Please accept my sincere apologies for your experience when you arrived at the hotel. I would like to discuss this with you directly and will contact you to discuss further.

Kind Regards

Llewellyn Wyeth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanoi, Vietnam
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 17 July 2014 via mobile

We enjoyed staying at the Novotel because of the great location. Staff were helpful and the room was nice. We had nice views of the beach and esplanade. It was quiet and we couldn't fault it except a slight smokey smell in the hallway every time we came or went despite being a non-smoking hotel.

Stayed July 2014, travelled as a couple
Helpful?
Thank Glenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 17 July 2014
Glenda B

Thank you for taking the time to place a review here on Trip Advisor. We are very pleased to hear that you enjoyed your stay with us. Please accept my apologies for the smokey smell, as you correctly stated, we are proud to be a 100% Smoke Free Hotel and we do everything we can to ensure this is maintained.

Kind Regards

Llewellyn Wyeth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Our experience at the hotel was great from booking in to booking out. The customer service is to a very high standard. Our room was spacious (king room) and clean. The breakfast was generous and delicious. We would highly recommend this hotel. The ease of getting a taxi to anywhere we needed to go was fantastic.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this review, 22 July 2014
Jan B

Thank you for your review here on Trip Advisor and we are so pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to the Novotel St Kilda in the near future.

Kind Regards

Llewellyn Wyeth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Melbourne St Kilda

Property: Novotel Melbourne St Kilda
Address: 16 The Esplanade, St Kilda, Port Phillip, Victoria 3182, Australia
Region: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in St Kilda
#4 Family Hotel in St Kilda
#5 Luxury Hotel in St Kilda
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Melbourne St Kilda 4*
Number of rooms: 211
Official Description (provided by the hotel):
The 4-star Novotel Melbourne St Kilda is the city's premier beachfront hotel. Ideally positioned facing St Kilda beach and surrounded by some of the city's finest attractions, Novotel St Kilda is the perfect escape for the business or leisure traveller. Situated 6km from the city centre and 28km from Melbourne Airport, experience all this unique St Kilda hotel and its cosmopolitan surroundings have to offer from this hotel's prime position on The Esplanade. Novotel Melbourne St Kilda provides a great choice of St Kilda accommodation, offering 211 rooms and suites, many featuring spa baths with spectacular bay view over Port Philip Bay. The Novotel St Kilda can cater for a variety of events including residential conferences, team building exercises, annual meetings and gala dinners. Choose from 12 versatile function spaces for up to 300 delegates. Many of the rooms offer stunning ocean views and outdoor terrace areas for informal networking. Walk to some of Melbourne's finest attractions such as Luna Park, experience the famous Sunday art and craft market on The Esplanade or discover the many shopping options and bustling nightlife on nearby Acland and Fitzroy Streets. If you need to park the car, there is a secure, undercover parking (extra charge), whilst a tram stop at the front door ensures easy and convenient access to Melbourne city centre only six kilometres away. ... more   less 
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Also Known As:
Novotel Melbourne St Kilda Hotel St Kilda
Accor St Kilda
Novotel St Kilda
St Kilda Novotel
Novotel Melbourne St Kilda Greater Melbourne

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