- our toilet wouldn't stop running so we were upgraded to another room.
- value for money, if we weren't upgraded, $180 to originally stay in a cramped hotel room then add parking and breakfast wasn't included.
- the cleanliness was very average
- the hotel was extremely out dated
- the staff and the customer service were horrendous! We were told on check out our holding deposit would be back in our account instantly (Sunday). Checked bank Tuesday and it wasn't there, called the hotel the staff member said no it would take 4 business days so it would 100% be there Thursday. Checked Thursday and it wasnt there, called again and the staff member said he would call my bank and return my call Friday morning to confirm what was happening; didn't ever hear back. Rang very annoyed on Sunday spoke to the hotel manager who said he would look into it (which all staff members said they would) called me back and the staff member who was meant to fax off the paperwork hadn't done so 7 days prior to my phone call. Finally the funds are back in my account 9 days later. Staff should have picked up on this mistake at each phone call.
Would never stay again or recommend it to others. More
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