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Novotel Melbourne St Kilda
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    Reviews (2,435)
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    All reviewsbay view roomgreat locationluna parkacross the roadport phillip baysuperior roomsunday marketan upgradepalais theatrefamily roomking bedmini barspa bathcake shopspublic transportnovatelcity
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    796 - 801 of 2,435 reviews
    Reviewed 16 August 2014

    • Stayed: August 2014, travelled on business
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    Review collected in partnership with Accorhotels.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this reviewResponded 17 August 2014

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
    Reviewed 11 August 2014 via mobile

    In town for work appts, we booked a room with ' full views of st kilda beach etc etc' ummm NO, 2nd story just above where the entrance is and buses stop and go from very early on!!
    Soo noisy!!!
    Got room service and ordered 2 parmas (always safe option and we were starving) OMG it was dark brown and it had skin on it, even hubby was dry retching as the strong taste overtook the topping!!
    Rang room service and replaced it with a club sandwich which was beautiful however we were feeling quite ill already!
    At checkout yep they were going to charge us for the 2 parmas, i corrected her and all was good. Next night stayed at Hilton South Wharf (we only stay at these 2) was a great deal cheaper, quieter and food was delicious! So sorry Novotel, we have decided not to stay again, nearly $300 way too dear for your standards!

    Stayed: August 2014, travelled on business
    Thank Tanya R
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this reviewResponded 13 August 2014

    Tanya

    Thank you for your review and I am glad to hear that the concerns that you had were rectified during your stay. However in saying this, I am very surprised to hear of the noise from our hotel rooms to outside traffic. I will personally investigate the room that you were in as it is highly unusual that this feedback is received. Thank you for bringing this to our attention.

    Kind Regards

    Llewellyn Wyeth
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 August 2014

    St Kilda is a good position but the bathrooms are a bit dated and need some upgrading. The in room pillow choice was very limited. On the whole pleasant stay.Check in staff pleasant and helpful. Breakfast good.

    • Stayed: August 2014, travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Accorhotels.com
    Thank npabrahams
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this reviewResponded 13 August 2014

    npabrahams

    Thank you for your review. Please accept my apologies that you experience was average, we strive to achieve a high level of service for all our guests, it is our goal and our passion.

    Sincerely

    Llewellyn Wyeth
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 9 August 2014

    Novotel Melbourne St Kilda is well located - it is a short, well-lit walk to famous Acland Street (lot's of restaurants and bakeries that are open til late) and there is a tram stop out the front. The room was quite small and we had a view of the carpark, but it was clean and well appointed and was perfect for staying there one night, especially if you won't be spending a great deal of time in your room. The hotel staff were friendly enough, even it did feel forced.

    • Stayed: July 2014, travelled with friends
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    Thank jesstacular
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this reviewResponded 11 August 2014

    jesstacular

    Thank you for your review of your stay at the Novotel St Kilda. We are pleased to hear you enjoyed your short time with us. If you are returning to St Kilda soon, I would recommend requesting an upgrade to one of our Bay view rooms.

    Kind Regards

    Llewellyn Wyeth
    General Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 August 2014

    • Stayed: July 2014, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Accorhotels.com
    This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
    Llewellyn W, General Manager at Novotel Melbourne St Kilda, responded to this reviewResponded 11 August 2014

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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