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“Spacious and well positioned”

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Cosmopolitan Hotel Melbourne - by 8Hotels
Ranked #2 of 19 Hotels in St Kilda
Certificate of Excellence
Texas, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Spacious and well positioned”
Reviewed 14 August 2012

We stayed here for three nights while visiting Melbourne. We found the Hotel well positioned in St Kilda with the Tram stop 100m away. It is also very close to the St Kilda restaurant strip. The Staff were extremely helpful and always happy to help. The room itself was quite spacious and everything was fairly clean. The bathroom was extremely small and it would have been nice to have a bit more room in there! Also, if staying for any length of time and needing to do laundry this ends up being really expensive. The car spaces were also very tight.
All in all a comfortable stay

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank govenator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, Front Office Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 16 August 2012
Dear govenator

Thank you for choosing the Cosmopolitan and for taking the time to review your stay.

I am delighted you enjoyed the hotel, finding our location to be convenient and our staff to be happy to help with your enquiries. We offer several room types at the property that range in size, design and are unique in their appointment. If a spacious bathroom is your preference then we have the perfect room for you! Our Grand One Bedroom Terraces large in size, featuring a lovely spacious bathroom with a deep bath, kitchenette, entertaining area opening onto a private balcony, all for an affordable price. Feel free to ask about this room type or one of our other 7 room types that may also be suited to your personal requirements.

We look forward to welcoming you back again in the future

Warm regards

Ben Higgins
Front Office Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2012

Living in Queensland I have been using Melbourne hotels for my business visits over many years.
When you are seeking 4 + Star standard many of the options are tired when you marry with price conscious options. This hotel is a winner on all counts. The reception area is attractive with the most friendly and helpful staff. We had number 201 an apartment which was very attractively priced, with a lounge and separate bedroom area. Bedding was crisp and spotless and all ameneties made this one of my best stays to date. I required an additional 2 days in a smaller standard room and again everything was spot on. You will love this one.

Room Tip: Larger needs use an apartment excellent. The standard rooms are also deluxe.
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ponymoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, Front Office Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 9 August 2012
Dear Ponymoni

Thank you very much for your lovely review and of our hotel and staff. It is fantastic to see you were able to try both our Grand One Bedroom Terraces with its spacious interiors and our well appointed Cosmo Twin rooms, on this stay with us. At the Cosmopolitan Hotel we offer room types to suit all travellers and budgets, and it’s a delight to hear when someone stakes us as their lucky find!

We hope to see you again soon!

Warm regards
Ben Higgins
Front Office Manager
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Perth, Australia
Level Contributor
5 reviews
Reviewed 27 July 2012

We had a fantastic stay in this hotel. Very helpful and friendly staff. They were able to give advice and help on local attractions and things to do. We were also able to buy tram tickets from reception. Awesome location - 2 minutes walk to tram stop, which takes you to so many locations. From the tram we were at the city station in about 20 minutes and the MCG is only a short walk from there. Major shopping, river attractions, Skydeck 88, Old Melbourne Gaol, Chapel Street and heaps of other tourist places are within easy access and we managed to cram heaps into our short 3 night stay. The Cosmopolitan is only 2 minutes walk to all the cafes, restaurants, cake shops and grocery shopping in Ackland Street. Luna Park is right next to the tram stop as well. Room was very comfortable and clean. First time I've been able to sleep comfortably in a hotel bed first night of my stay. Excellent value for money, as this hotel was one of the cheapest in Melbourne when I booked. Will definately stay here when I come back to Melbourne!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, Front Office Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 31 July 2012
Dear Rachel P

Thank you for your kind words!

I am delighted that we were able to provide you the perfect base to see and do such a variety of what Melbourne has to offer in such a short space of time. It is pleasing to see that you had a fantastic experience and that you will return again in the future. On a side note, thank you for mentioning the tram tickets and the friendly advice on offer at our 24 hour reception desk. Our staff are enthusiastic to give recommendations and advice to all our guests.

Hope to see you again soon!

Warm regards

Ben Higgins
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 July 2012 via mobile

This is our second stay here. We stayed in 2010. It has exceeded our expectations yet again. This place is awesome and is near everything in St Kilda. I can't recommend it enough. It's modern, clean, and the staff are cool. Please message me I'd you have questions. I'm pretty picky.

Stayed July 2012
Helpful?
Thank cdycdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, Front Office Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 27 July 2012
Dear cdycdy

Welcome back to the Cosmo!

I am extremely happy to see that you once again found the Cosmo perfect for your stay in St Kilda. I thank you for your very kind words and will be sure to pass on to the team here.

Please feel free to contact me directly at the hotel for your next booking so I can personally take care of you.

Warm regards
Ben Higgins
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clare, South Australia, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 July 2012

Comfortable king size bed, but room had some oddities. Only one easy chair, limited tea and coffee supplies and no room service. Restaurant only open for breakfast, and weekday breakfast limited to continental. Very helpful staff. Shower was interesting, as you had to step into enclosed glass cubicle to turn water on, so received cold wake up shower until water could be regulated. Also only one flannel between two people. Other strangeness was leaving a sign on the door to not have our room made up during two night stay, but finding it done anyway, but the casual cushions had been thrown on the floor and left there. Ont mention he piece of paper with a phone number on it pinned onto the wall by the door. But apart from these silly things the main irritant was the shower. Excellent secure car park and close to st kilda beach and trams .

Room Tip: Check what the shower is like before you accept room. Not sure if they are all the same.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 24 July 2012
Dear Nan,

Thank you for sharing your experience with us!

We are committed to improving any areas in which we regrettably fall short in offering quality experiences, to our guests. Whilst we strive to maintain our high standard, we recognise that we are not perfect and appreciate the time our guests take to offer feedback, so we can learn from our mistakes. I am sorry for the oddities you have experienced with this stay with us, and I thank you for still highlighting the size and comfort of your bed, the helpfulness of the staff and our location with free secure parking!

At the Cosmopolitan hotel we are proud to offer a range of room types all unique in their layouts and appointments. Our Grand One Bedroom Terraces are fitted with a large bath, shower overhead and direct access to the taps from outside the tub, which may be the answer to your concerns with your next stay. Simply give me a call when and I’d be delighted to match the right room type to your needs.

Thanks again,

Warmest regards


Daniel Allia
General Manager
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Perth, Australia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 July 2012

This is a lovely little Hotel, with a great location and very friendly helpful staff. It is excellent value for money. Our room was spotlessly clean and the bed was comfortable with lovely crisp bed linen. The bathroom was modern, if I had one minor complaint the bathroom was very small- but definately wouldnt stop us staying there again. The kitchenette was great, and even though we ate out at the restuarants which were in very close walking distance, it was possible to cook yourself a meal. Position is fabulous with Ackland street right at your door step and access to trams to any-where you choose. Off street parking is also a bonus.All in all we couldnt fault it and will definately be booking in again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2MD-and-partner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, Front Office Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 27 July 2012
You loved it and we loved having you!

Thank you for highlighting our great location, friendly staff, spotless rooms and value for money as what you loved about the Cosmo! You made a great choice in selecting one of our quietly appointed Studio Rooms for the use of the kitchenette facilities and the small retreat (table and chairs) in the room’s alcove.

May I suggest on your next visit, to try one of our Deluxe or Deluxe Terrace rooms to experience our spacious double walk in showers!

I’d be delighted if you gave me a call when you next plan to visit!

Warm regards
Ben Higgins
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 July 2012

We had a great time at the cosmopolitan, room was comfortable and well appointed, staff were friendly and happy to help with any request. One day housekeeping was a bit slack but not to the point of requiring complaint, I'm confident that reception would have dealt with it if I had complained. Noise wasn't generally an issue, there was once that construction and a noisy fellow guest was noisy in the corridor but that was minor and didn't continue. Lovely hotel that made our holiday very enjoyable.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cat761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, Front Office Manager at Cosmopolitan Hotel Melbourne - by 8Hotels, responded to this review, 27 July 2012
Dear Cat761

What a delight to read your comment “Lovely hotel that made our holiday very enjoyable”.

Thank you for your patience regarding the service discrepancy you experienced one day with housekeeping. At the Cosmopolitan Hotel we strive to offer a consistently high standard of our overall offering and honest comments keep us in check so that we do not lose sight of these service standards.

Thanks again for your review and we look forward to welcoming you back in the future!

Warm regards
Ben Higgins
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cosmopolitan Hotel Melbourne - by 8Hotels

Property: Cosmopolitan Hotel Melbourne - by 8Hotels
Address: 2 - 8 Carlisle St | St Kilda Beach, St Kilda, Port Phillip, Victoria 3182, Australia
Region: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in St Kilda
#1 Business Hotel in St Kilda
#2 Luxury Hotel in St Kilda
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cosmopolitan Hotel Melbourne - by 8Hotels 4*
Number of rooms: 86
Official Description (provided by the hotel):
Located in the heart of trendy St Kilda on the doorstep of Luna Park, The Esplanade, St Kilda Arts Markets, St Kilda Beach and Melbourne's finest restaurants and shops, the Cosmopolitan Hotel stands out with its boutique interiors, breathtaking hospitality and incomparable value for money. This landmark icon immaculately redesigned with the latest luxury amenities and variety of accommodations to suit all needs, will assure an unforgettable and truly authentic Melbourne experience. ... more   less 
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Also Known As:
Cosmopolitan Hotel Melbourne - By 8 St Kilda
Cosmopolitan Hotel St Kilda
Cosmopolitan Hotel Melbourne - By 8Hotels St Kilda, Greater Melbourne

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