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“Great choice but 10.00am checkout !”

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Cosmopolitan Hotel Melbourne
Ranked #2 of 19 Hotels in St Kilda
Certificate of Excellence
Reviewed 14 June 2014

This hotel/motel deserves a very good/excellent rating but it's 2014 and I can no longer tolerate these 10.00am checkouts & the only thing that will make hoteliers change is poor reviews. Well commonsense and the fact that the rest of the world have 11.00am or noon checkouts.

Great location, excellent parking, very friendly reception staff - free DVDs and current magazines in reception. We had a studio apartment, the bathroom was a bit tired but nothing to complain about, the studio was spacious & perfect for our needs.

Exceptional value when you consider that parking & wifi included ( free wifi being another area where Australia is lagging behind)

I should say we had no problem getting an 11.00am checkout but in 2014 in the "hospitality " industry I shouldn't have to ask. Have written to their head office asking if their directors like being evicted at 10.00am :)

Stay here but join campaign for 11.00am checkout

Room Tip: Top floor to avoid noisy guests above you .
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  • Stayed: June 2014, travelled as a couple
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2  Thank elestoban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 26 June 2014

Dear Elestoban,

Thank you for getting in touch with us and reviewing our hotel, we are thrilled that you enjoyed your stay. We really appreciate your feedback relating to our current 10am check out time. For the benefit of future travellers the Cosmo is in the process of implementing a later 11am check out as of the 1st of July.

Once again Elestoban thank you for your glowing feedback and we hope to see you soon.

Warm Regards

Hayley Williams
Hotel Manager

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1,039 - 1,045 of 1,533 reviews

Reviewed 10 June 2014

we asked for twin room and received a large King and single bed, staff at the desk very informative and welcoming; checkout quick and efficient included in our stay a great buffet breakfast better then some 5* places we have stayed at. car-parking a real bonus, location terrific used tram to travel to CBD will certainly come back to explore more this site of Town.

Room Tip: closed the window at night so tram did not bother us, maybe choose one facing the carpark
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  • Stayed: June 2014, travelled with friends
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2  Thank Christiane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 11 June 2014

Dear Christiane C,

Thank you so much for writing your review of the Cosmopolitan Hotel.

We are very happy to see you enjoyed your stay and loved the room and breakfast. Yes the off street parking at no extra cost is a bonus.

I look forward to welcoming you back to our hotel soon.

Warmest regards,

Hayley

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Reviewed 8 June 2014 via mobile

We booked this hotel as it was well located in st kilda, and we were staying for a wedding nearby. From the moment we checked in, the staff were very friendly and helpful, immediately offering to upgrade our room for a small charge as we had booked a smaller room for 4 nights. The room was very new and spacious, and the facilities were great. Overall I had no complaints and would definitely stay there again.

Stayed: June 2014, travelled as a couple
Thank SantosClause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 11 June 2014

Dear SantosClause,

Thank you kindly for taking the time to review the Cosmopolitan Hotel.

I am so pleased to see you enjoyed your stay with us. I look forward to welcoming you back to our hotel.

Warmest regards,

Hayley

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Reviewed 7 June 2014

My husband and I stayed here last Saturday and Sunday night and we were very happy with our choice. For St Kilda you can't beat the location. Just off the main strip on Acland Street you're far enough away from the action for it to not be noisy at night (we asked for a quiet room facing the back carpark), but a one minute walk and you're in the thick of it all. Down Carlisle St about a 10 min walk at the Greyhound there's a good blues jam on Sunday arvo's at 5 if you're into that sort of thing, we loved it.

Catch the 96 tram outside Luna Park into the city which takes about 20 mins. The room was a very generous size, we had a deluxe king room. It was very clean and the staff were very friendly, especially the Scottish lady on the desk (sorry I don't remember her name!). Highly recommended, value for money and a comfortable stay.

Room Tip: Ask for a quiet room if you're a light sleeper. I am and I had no trouble sleeping in their comf...
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  • Stayed: June 2014, travelled as a couple
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Thank hails123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 11 June 2014

Dear Hails123,

Thank you for taking the time to give us your feed back.

I am so pleased to see you enjoyed your stay with us as well as our great location. I shall pass on your feedback to Kelly-Anne.

We look forward to welcoming you back again soon.

Warmest regards,

Hayley

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Reviewed 2 June 2014

We stayed here recently and had a great time in St Kilda. The room was very spacious and the king sized bed was very comfortable. The only downside was that the bathroom was quite small though the shower was quite large.

The breakfast in the café onsite was also terrific with plenty of options.

The price was amazing value (only $110 for the night) with free car parking.

If you need a hotel in a great location that is clean, comfortable with large rooms available then this is a great choice.

  • Stayed: May 2014, travelled as a couple
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Thank DaleReardon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 3 June 2014

Dear DaleReardon

Thank you kindly for the great feedback from, we really appreciate it and are always trying to go the extra mile. We are so happy to hear that you enjoyed our king size bed and the spacious room.

We look forward to welcoming you back to the Cosmopolitan hotel soon.

Warmest Regards

Hayley Williams

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Reviewed 1 June 2014

Great value for money. Great location so close to everything, nice clean rooms, comfortable beds, beautiful breakfast. Noise was not a problem and our room was street side. Would definitely stay here again. Staff were more than happy to help with anything.

  • Stayed: May 2014, travelled as a couple
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Thank Wunders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 3 June 2014

Dear Wunders

Thank you for taking the time to review our hotel. We are extremely happy to hear that you’ve enjoyed your stay at the Cosmopolitan.

We look forward to welcoming you back soon with a smile.

Warmest Regards

Hayley Williams

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Reviewed 30 May 2014

The staff at the Cosmopolitan Hotel St Kilda, go above and beyond their call of duty, from the minute I rang to make an enquiry, till I checked out they were truly the most gracious staff I've ever encountered. Well done guys, not only would I highly recommend this hotel for its wonderful staff, but the location was second to none! And thanks Ben for organizing my anniversary night for me, you're a true gem.

  • Stayed: May 2014
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Thank KonandDot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitanMgt, General Manager at Cosmopolitan Hotel Melbourne, responded to this reviewResponded 3 June 2014

Dear KonAndDot

Thank you so much for the beautiful review, it means so much to us at the Cosmopolitan. We are also delighted to hear Ben went out of his way to accommodate and create such a memorable stay for you.

We look forward to welcoming you back to the Cosmopolitan.

Warmest Regards

Hayley Williams

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cosmopolitan Hotel Melbourne

Address: 2 - 8 Carlisle St | St Kilda Beach, St Kilda, Port Phillip, Victoria 3182, Australia
Region: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in St Kilda
#1 Business Hotel in St Kilda
#2 Luxury Hotel in St Kilda
Price Range: £70 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolitan Hotel Melbourne 4*
Number of rooms: 86
Official Description (provided by the hotel):
Immersed in the action of Melbourne’s favourite beachside playground, this 86 room boutique hotel is a perfect base to explore St Kilda, Melbourne, and its surrounds. Moments away from St Kilda Beach, Palais Theatre, Iconic Luna Park as well as famous Acland Street cake shops, cafes, restaurants, and bars. There's so much to explore and quite a bit of history too. Influenced by St Kilda's entertaining scene in the 50s to 70s, Cosmopolitan was once known as the Rock and Roll hotel, popular with a number of great Aussie icons and international performers. Catering to all budgets whether it be for business or leisure, Cosmopolitan Hotel has accommodation styles to suit all needs. ... more   less 
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Also Known As:
Cosmopolitan Hotel Melbourne - By 8 St Kilda
Cosmopolitan Hotel St Kilda
Cosmopolitan Hotel Melbourne St Kilda, Greater Melbourne

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