i order a queen package with included cooked breakfast with tickets to local sites when we went to ask for this we greeted with hostility and promptly and rudely told that we weren't getting them and after it was proven we paid for them they reluctantly handed them over the passes after that i didn't bother with the cooked breakfast for 2 because they clearly didnt want to provide any . this was all within the first 20minutes of my stay.
i also paid for a queen bed and was given a DIRTY double and single bed, clearly the sheets had not been washed and looking at some of the towels i doubt that they were cleaned as well.
whatever you do dont drink too much coffee or tea they will charge you dont use a facewasher to wash your face they will charge you i dont know why its not like they clean or replace these item (and looking at them you probably dont want to use them) they dont clean the cups or replace them i saw this 1st hand they run cold water over them and put them back that it not cleaning and with the towels they just throw the dirty ones on the bed and the facewasher i was given had red crap on it and was never replaced.
inside the room it was dirty and i found dead bugs down the side of the bed and the old brown carpet hadn't been vacuumed in ages and as for the bathroom i cleaned off someone else hair before i could use it. everything in the room looked like it was make or built in the 60's and had not been serviced or cleaned since the late 80's.
2 1/2 acres of garden to enjoy the serenity?? if that includes a gravel waste land with dumbed building supplies however if you stand at the front of the site you will get a lovey view of the hoilday park next and see wat real gardens and grass look like
relax in there pool or have a BBQ? Not unless you enjoy eatting massive amounts ants and consider and swimming in a badly made pool that i recommend not leaning on or touching any of the fencing
free guess laundry and wi-fi were true but the laundry was filthy
the photos they display are NOTHING like the actually place it is a dumb and dirty!
Overall staff were rude, unhelpful and more interested in smoking. i spent my holiday looking at all the other hotels with lower star ratings which looked so much cleaner with nicer grounds, wishing that i had spent 50 dollars less and gone else-where
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