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Deep Blue Hotel & Hot Springs
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Reviews (832)
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All reviewsquality suitesgeothermal poolmineral spaocean viewthe penthousebuffet breakfastsmall balconyroom serviceundercover parkingthe great ocean roadnice roomlady baylong drivestayed for one nighttown centresebelminerals
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490 - 495 of 832 reviews
Reviewed 2 July 2014

It was really nice. Close to the beach and the adventure park and a really nice walking path along the cliffs. The swimming pool and geo-thermal pool were fantastic. The restaurant was good and the rooms clean. My 10 year old thought the breakfast buffet was awesome and all the staff were really nice and friendly.

  • Stayed: July 2014, travelled with family
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Thank JoeA3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerQSDB, General Manager at Deep Blue Hotel & Hot Springs, responded to this reviewResponded 17 July 2014

Dear JoeA3

Thank you for taking the time to give us a 5 star review on Tripadvisor! We have a great location right by the ocean and across the road from the Merri River walkways, bridges and cliff top walks.

Im really happy your son liked our buffet breakfast - we enjoyed having you stay too!

Kind regards,

Gene

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Great place to stay. The food in the restaurant was ok but service was only as good as one person can do in a full busy restaurant. The other waitress could not even get me a beer. I have stayed here many times befor and am watching this go down hill as are my other friends. Love this hotel just staff it properly.

  • Stayed: June 2014
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Thank ando35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerQSDB, General Manager at Deep Blue Hotel & Hot Springs, responded to this reviewResponded 30 June 2014

Dear ando35

Thank you for your review and I'm happy to see that you enjoy staying with us and love our hotel.

I really appreciate your comments and am sorry that on the time you were dining in our restaurant, we were unable to provide sufficient staffing levels.

I can assure you that we are not going downhill by any means. We have just implemented a new computer system, improving efficiencies and have introduced new key staff members who have a good mix of experience and enthusiasm. If you would like the opportunity to discuss with me further, please contact me at your convenience.

Kind regards,

Gene

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

Loved this hotel. Great views from room balcony. On site day bar is fantastic and the mineral pool was a great way to relax for having a massage. Also has an indoor heated pool. Rooms were spacious and well presented.

Room Tip: Get a room with a balcony, fantastic views f the ocean.
  • Stayed: September 2013, travelled solo
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Thank Holidayprincess74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerQSDB, General Manager at Deep Blue Hotel & Hot Springs, responded to this reviewResponded 24 June 2014

Dear Holidayprincess74

Thank you for your fantastic review of Quality Suites Deep Blue. I am really happy that you enjoyed your stay with us.

Our hotel is perfect for corporate and leisure guests alike, with a great bar, restaurant, indoor pool and Geothermal Mineral Spa, as well as being only a 100 metre walk to the ocean beach.

Thank you again and kind regards,

Gene

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Reviewed 11 June 2014 via mobile

We found this hotel pleasant but nothing outstanding. The room was comfortable, the bed was average, the bathroom was excellent.
The biggest downside to this hotel was the noise from other rooms. We were woken by the people above running around. A noisy room but never easy to prevent.
Like most of the reviews, we also enjoyed our cooked breakfast.
A comfortable stay but nothing that would scream a must stay

  • Stayed: June 2014
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2  Thank barmstrong01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerQSDB, General Manager at Deep Blue Hotel & Hot Springs, responded to this reviewResponded 24 June 2014

Dear barmstrong01

Thankyou for your review on Tripadvisor. Good to see that you found the room comfortable, the bathroom excellent and you enjoyed your cooked breakfast. I'm really sorry that you had noisy guests in the room near you.

Please feel free to contact reception anytime other guests are detracting from the enjoyment of your room and we will be able to take care of it it for you.

Please stay again and I can assure you that your stay will indeed be special.

Kind regards,

Gene

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Reviewed 10 June 2014

We loved this hotel. The staff were attentive and helpful. The room was a nice size, made bigger by the folding mirror wall to the bathroom. We had two views of the sea. Very quiet. all the rooms have a small balcony.

The pool and mineral spa's were a delight. And the continental breakfast was perfect.

Will definately return.

Room Tip: Ask for a view and level 3 was nice and quiet
  • Stayed: June 2014, travelled with family
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Thank Gracelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerQSDB, General Manager at Deep Blue Hotel & Hot Springs, responded to this reviewResponded 24 June 2014

Dear Gracelli

Thank you for your excellent 5 star review of Deep Blue. I really appreciate you taking the time to post your thoughts!

I am really pleased that you were happy with our staff, the room, the views and of course the mineral spa.

I can't wait to see you again when you return for your next stay.

Kind regards,

Gene

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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