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“Quaint and good”

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Quality Hotel Lighthouse
Ranked #3 of 9 Hotels in Bunbury
Wollongong, Australia
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Quaint and good”
Reviewed 15 June 2014

The room was okay - a bit normal (your typical motel room, with your car outside), though comfortable, with as a surprise a sliding glass door opening to an enormous atrium with a pool, spa and table tennis table! We were given big, soft beach towels for our swim, and we enjoyed an evening swim all by ourselves. Would be great in summer: our of the sun and still with a glorious view of the ocean.We chose their full breakfast, which was absolutely the best and great value.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Virginie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
Thank you for your great review. I'm glad you enjoyed your stay with us and look forward to welcoming you back in the future.
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208 reviews from our community

Traveller rating
    55
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    45
    17
    8
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Any
English first
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 June 2014

had a great stay -very nice, clean comfortable rooms, quiet and ideal for business trips. Slept well and have no complaints! we got a 'new' room with a balcony- nice views, thoroughly enjoyed my stay and would stay again. Free internet is a bonus!

Room Tip: i had a new room which was great but i think the further you are from reception the weaker the wifi...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glob-hopper29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
Thank you for taking the time to post your review. I'm glad that you enjoyed staying in one of our newly refurbished rooms and the FREE wifi. I look forward to welcoming you back to the hotel as our refurbishment progresses to other room types.
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Thornlie
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 May 2014

We were upgraded to a renovated room with a king bed. It was clean and comfortable and the staff were very helpful with our needs and patient/helpful with our toddler. Pool was too cold though and spa near the window in full sun not too enjoyable during the day, otherwise nil problems. Buffet breakfast was great!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ladsos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
Thank you for taking the time to review our hotel, I'm glad you enjoyed your stay in one of our new rooms. I have passed you comments about the pool to our maintenance team to check the pool heater as we do not normally have complaints about the temperature. We look forward to welcoming you back to the Lighthouse Beach Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 April 2014

I stayed here a few days over the Easter break it didnt make a wow impression but then again its hotel type accomodation. The room seemed cleaned until we moved the beds and it looked like dust pans had been emptied under them for some time hmmm. All in all it was pleasant close to town and was a reasonable price. Its sad that our local hotels dont give the wow factors that others tend to.

Room Tip: If you are looking for a good location with lovely views any room will do.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank motherofluzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
Thank you for taking the time to write your review. I am disappointed that the cleanliness of your room was not up to standard and I have raised this with our housekeeping team. Our property is currently undergoing an extensive refurbishment program with over $4 million dollars already injected into the property and Stage Two about to commence. We look forward to welcoming you back to deliver you a WOW factor when completed.
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Kuala Lumpur, Malaysia
Level Contributor
171 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
Reviewed 30 March 2014 via mobile

I had a few reservations after reading some of the reviews of the regular rooms but after checking in (room 13 - lucky for us) I really thought they'd given us a refurbished room. The paint on the walls was spotless, the tiles in the bathroom looked new, the bed linen was crisp and the shower curtain was spotless. In short, it looked refurbished. But apparently not. So I don't understand some of the reviews of the Resort Rooms. Room 13 is fine.

The layout reminded me more of a motor lodge than a resort. You can't fault the location overlooking the beach. Our room backed into the enclosed swimming pool area. One queen size bed and one single bed. A small table. Fridge with mini bar (good prices: A$20 for a bottle of wine). Small shower room. All very clean and water was hot.

We stayed on a Sunday night arriving about 6.30pm. Not busy and they charged us A$100 for the night. We didn't eat so cannot comment on the food. The receptionist found us a brewery on the waterfront that was open later in the evening so we went there.

I'm not sure how the room would be during the day for noise from the pool when the hotel is busy but on a Sunday night it was fine.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
Thank you for your very honest review. It is very refreshing to read honest comments about our rooms and the value for money. It is always difficult to manage when a property has brand new product and older style rooms and we are very excited bbout our forthcoming renovations. We look forward to welcoming you again in the future.
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Brisbane, Australia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 March 2014 via mobile

Comfortable beds, clean, great location.
Only negatives are
- the bikes to rent from resort. Not maintained. Bad experience with them.
- If you are staying in the rooms next to the swimming pool, be aware that they lock the sliding doors come 9pm. That was a bit odd! And maybe unsafe? If you like to sleep with window open, tough luck!

Stayed March 2014, travelled with friends
Helpful?
1 Thank Chenille12961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
Thank you for your review and your honest feedback. I apologise for the problems with the bikes and have addressed this with our maintenance staff. the sliding doors are not classed as Emergency Exits and are therefore locked to prevent unruly guests partying in the pool area at night and disturbing others. It is a situation that will be rectified when we renovate those rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 March 2014

Overlooking the ocean at Bunbury, this hotel is well placed to enjoy a leisurely time away, whilst being close to the hub of Bunbury. Service great, breakfast menu tops, great swimming pool and spa, room spacious and modern. Restaurant menu just average.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janno968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina M, General Manager at Quality Hotel Lighthouse, responded to this review, 17 June 2014
WOW - what a great review. Thank you very much, we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Lighthouse

Property: Quality Hotel Lighthouse
Address: Carey Street, Bunbury, Western Australia 6230, Australia (Formerly Lighthouse Beach Resort)
Region: Australia > Western Australia > Bunbury
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #3 of 9 Hotels in Bunbury
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quality Hotel Lighthouse 4*
Number of rooms: 71
Official Description (provided by the hotel):
Located on one of the highest points in Bunbury, the Quality Hotel Lighthouse enjoys panoramic views of the Indian Ocean, Koombana Bay and the City Centre. We have recently completed a multi-million dollar refurbishment program, resulting in 59 modern, stylish hotel rooms and 4 brand new function rooms. . When booking online please clarify the room type you have booked as to determine if it has been refurbished or not. Current room types that are refurbished are: Deluxe City Views, City Rooms or Poolside Rooms. ... more   less 
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Also Known As:
Lighthouse Beach Hotel Bunbury

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